Americas Best Value Inn Houston - 休斯敦

客户个人回顾

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• 平均评级: 0.9

  客户种类: 有孩童家庭

  It's my understanding from the sign in the front of the hotel that they rent this hotel by the day, week or month which to me is not a good sign. With all that being said, the two guys working the front desk were nice.

  When we walked in to the lobby, I didn't think it was going to be half bad, but I was wrong! If I had known that this was the place we were going to be stuck in, even if only for four hours, I would have gladly slept in the airport. It was so gross in the room that I didn't want to touch anything. The towels in the bathroom had obviously been used by a previous guest and not changed and the kitchen was dirty.

  我给这家酒店的评级是:

  • 1.0 地点
  • 0.8 客房
  • 0.9 服务
  • 1.0 超值

• 平均评级: 1.3

  客户种类: 年青自游旅客

  The supposed non-smoking rooms was so smoky I got a sinus infection the first week. I left the fans on and the windows opened the first weekend while I went home. When I returned, I stopped at the desk and INSISTED that the manager come with me to the room. I was moved to a slightly less smoky room which was still very bad. This place is supposedly being remodeled so they shut off the water every day between 11 and 4. The TV service is substandard , The laundry facilities are filthy, and In general the place sounds like a war zone at night with folks running and hollering.

  我给这家酒店的评级是:

  • 2.0 地点
  • 0.8 客房
  • 1.3 服务
  • 1.0 超值

• 平均评级: 0.9

  Bathroom fixtures were rusted, chipped, pock marked and the cleanliness was suspect. Bed had tattered sheets with make-up on one pillow, so again I worried about the last time the linens were washed. My husband went to the desk to ask for a better room and at the very least a new pillowcase. He was told that we DID have one of the better rooms and it would take aprox. He came back and immediatly got on the phone and got us booked at another hotel. So we were in the room for only about an hour. One hour is all it took to size up this establishment.

  我给这家酒店的评级是:

  • 0.8 客房
  • 1.0 服务
  • 1.0 超值

• 平均评级: 0.9

  My children froze in order to keep the bedroom comfortable.

  My family and I recently stayed the night of 08/08/05 through 08/09/05 at the Lexington Hotel and Suites located at 16410 North IH 45 in Houston, Texas. To begin with the original room asighned was dirty, outdated and run down. I asked for a refund in order to look for a hotel elsewhere, but was upgraded by the manager. The upgrade received consisted of a bigger bed and furnishings that were about 10 years newer, but still 20 years old. During the stay, the air conditioner would not keep the entire room cool as there were no vents between the room. We called the front desk and were assured that the problem would be rectified, but it never was. The bed in the bedroom was broken at the headboard and the room had a musty, dirty odor to it.

  我给这家酒店的评级是:

  • 0.8 客房
  • 1.0 服务
  • 1.0 超值

• 平均评级: 2.8

  The staff couldn't tell me how to use the complimentary internet service, I had to trade in towels, wash my own linens, and buy my own dishes to used the kitchenettes.

  Also it advertises that it provides you everything you need to have an extended stay, yet the cut ther services provided to guests who are there on an extended basis.

  我给这家酒店的评级是:

  • 4.0 地点
  • 2.0 服务
  • 2.4 超值

• 平均评级: 1.8

  We stayed in a 2 bedroom suite, 2 bedrooms, 2 baths, small kitchen and sitting area - clean. The advertised breakfast is included in the rate, but is not worth it. The rooms were not cleaned until the end of the day, sometimes not till 6 pm or later. The housekeeping staff was very nice)When we called the front desk to ask for more towels( 2 different nights), we were told to come and get them ourselves.

  The staff at the front reception was young and I think not properly trained in customer service. The room itself was okay, the rate was good, the breakfast was bad( not at all as advertised), and the overall service was bad.

  我给这家酒店的评级是:

  • 2.3 客房
  • 1.0 服务
  • 2.0 超值

• 平均评级: 1.5

  客户种类: 有孩童家庭

• 平均评级: 1.6

  客户种类: 年青自游旅客

• 平均评级: 1.3

• 平均评级: 1.0

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