Would definitely book here again and can recommend it to all. We liked the rooms and location and great prices

The good location is the only advantage from this hotel, although still need about 10 minutes taxi ride. It's a very run-down cheap hotel with very bad service. There's no where mention cash payment for check in, and we were asked for cash payment although after our credit card guarantee during reservation. The attitude from the manager was like we beg him for a room to stay. During our stay the management and staff made everything impossible, refuse to assist call a Taxi( even we mentioned don't mind the extra cost for call or taxi fee), extra charge for slow internet service( on our booking form was suppose include.), they went to guest room to touch personal belonging(that's why they required every guest must put the key at reception before out.). They have argument with most of the guests and see each guest as suspect, certainly don't recommend this hotel to anyone.

Hotel was very reasonably priced and good value for money. Room was basic but clean and comfortable. Staff were pleasant and breakfast was good considering the price paid. The location of the hotel was excellent for transport links throughout Berlin.

They charge for leaving luggage when you check out. I've never been charged for leaving luggage before and I think this was very mean spirited of the hotel management. It spoiled my impression of the hotel.

Me and my family especially enjoyed the location of the hotel.

The quality of elevator was doubtful.

Breakfast was OK! Easy & relaxed atmosphere - no hazzle at all!

Sleeping just above the kitchen was noisy & not always place for immediate seating at breakfast (too busy).

I liked the area of the hotel ..convenient to transport , shopping,restaurants, cafes etc.

ok for the price and when I booked it was very busy in Berlin and not much else available.

Location. Close to the Kurfurstendamm is excellent. And they also offered breakfast with the room.

The hotel is in general old and creaking. For example, the elevators wouldn't work. The staff seems distrusting of its guests. They even charged us for leaving baggage at the bell desk, which no other hotel I have stayed in has ever done! That was a bit cheap.

Location Good breakfast Helpful staff

Room was a little small and spartan, but adequate.

Location

Not very friendly staff, very basic facilities

It was conveniently situated, within walking distance of the train station. It was clean and comfortable, and the desk staff were very friendly and helpful. (and their english was very good) The breakfast was plentiful and tasty.

I did not like the dark hallways, and the generally 'old' appearance of the carpets and the shower. There was no written notes explaining check in /out times or bus routes in the room and the room felt stark. One afternoon the hot water was only just warm but was hot by the next morning. There was nowhere to make a hot drink in the hotel, I would have liked to have been able to get a cup of coffee when I arrived back at the hotel after being out for the day. The toilet paper in Germany is very harsh, and I think softer paper would be nice. Two or three bedside lights would have been better than the double one, with only one control, in a triple room

location, quiteness. good to have a place were sleep and stay all day long out in berlin.

payment at check in, a bit too old

Location was good, a short walk from Zoologischer station.

Staff were unfriendly and unhelpful, when we turned up we didn't have enough cash to settle the whole bill but gave enough to cover the first night and were then chased down until the rest was provided the same night. The hotel room was in fact a corridor they had stuck two beds in, end to end. My boyfriend and I had to share a single bed for three nights or sleep separately...not very romantic. Overall the hotel was incredibly basic for what we paid, they really charge over the odds for what you are getting. Ps. Free wifi is only if you book through the hotel's own website and not through Booked.net!

Nothing. This is the worst hotel I have ever stayed in after 30 years of travelling and I would strongly recommend that nobody stays in this hotel. They refused to take payment with credit card on arrival and insisted on me paying €675 in cash (after much debate they decided I could pay by CC but only if I gave them €50 cash for the service). I stayed in a twin room and they refused to let me swap colleagues during the week (after much debate they accepted I could do this but had to pay €100 cash to do so). The attitude of the front desk and manager was appalling, they don't deserve any business so I checked out after 3 of my 5 days and stayed over the road at Grand City Hotel for half the price - I suggest you do the same!

Location

Just one sentence to explain: ants on the bed..