Ala Moana Hotel - Honolulu  4 stars

410 Atkinson Drive, Honolulu, United States, 96814  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Ample parking - Rooms were very well done - Comfortable bed - Lovely bathroom
  • Good location for shopping - Pool is on the roof - Nice continental breakfast
  • Food is pretty good - Room service was ok - Room was clean - Beautiful lobby
  • Limited restaurants on-site - Not far from park and beach - Staff was very pleasant
  • Across the street from ala moana - Free internet - Room was immaculate - No room service

Overview

The four-star Elite Ala Moana Hotel is located in the heart of downtown Honolulu, close to the Ala Moana Beach Park and the Hawaii Convention Center.

This multi-storied property reflects modern style with island flavor.

The elegant 1,154 guest rooms and suites are completed with hair dryer and in-room safe.

There are four restaurants serving exquisite Chinese, Japanese and international cuisines.

The business center offers wireless internet access, professional catering service and state-of-the-art audio-visual equipment. Nine meeting rooms offering nearly 1,400sqm of flexible space can accommodate up to 750 delegates.

The recreational amenities includes sparkling swimming pool with spacious sun deck, fitness center with sauna and steam room, relaxing lounge and nightclub.

Year renovated   2009.  Number of floors   34.  Number of rooms   1154.

City Center Honolulu - 1.6 mi
Airports Honolulu International (HNL) - 5.7 mi, Molokai (MKK) - 48.9 mi
Bus stop - 400 ft
Restaurants Royal Garden Chinese Restaurant (cuisine: Chinese) - 200 ft, The Signature Prime Steak & Seafood (cuisine: Steakhouse) - 200 ft
Beaches Ala Moana Beach Park - 2400 ft, Duke Kahanamoku Beach - 3200 ft

Rooms

The hotel provides rooms for guests with disabilities.

Standard Rooms offer island inspired setting and complimentary high-speed internet access.

Executive Rooms include blackout drapes and custom designed furniture.

Suites are fitted with separate living area and small kitchenette.

Dining options

The Plantation Café serves delicious breakfast buffet in a casual setting from 6.30am till 10am.

The Rumours nightclub provides lively ambience, relaxing music and variety of beverages on Friday and Saturday from 5pm till 4am.

The Royal Garden offers tasty authentic Chinese cuisine in the elegant classic atmosphere.

Yuzu Restaurant provides healthy and stylish Japanese dishes and unique drinks at the full service bar with lounge seating.

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Coffee shop
  • Concierge desk
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Barber/beauty Shop
  • Vending Machines
  • Tour desk
Internet

Wireless internet is available in the hotel rooms and is free of charge.

Hotel high-speed internet access is available in the hotel rooms and is free of charge.

Wireless internet is available in the business center and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is USD 20 per day.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Maid Service
  • Shops/commercial Services
  • Valet parking
  • Laundry
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Video games
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Night club
  • Sun terrace
  • Sundeck
Room view
  • Sea view
  • City view
  • Mountain view
  • Ocean view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Ironing facilities
Living Area
  • Sitting area
Bathroom
  • Hair dryer
Kitchen facilities
  • Dining Table
  • Ice machine
Media
  • Cable TV
  • LCD TV
  • AM/FM alarm clock
  • Internet access
  • CD player

Policies

Check-In

from  3 am

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

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The hotel provides rooms for guests with disabilities.

Standard Rooms offer island inspired setting and complimentary high-speed internet access.

Executive Rooms include blackout drapes and custom designed furniture.

Suites are fitted with separate living area and small kitchenette.

Tower Double Room
Check Prices
Ala Moana Hotel Tower Double Room
Ala Moana Hotel Tower Double Room
Ala Moana Hotel Tower Double Room
Ala Moana Hotel Tower Double Room
Ala Moana Hotel Tower Double Room
Bed type: Double Bed or Double beds or 1 King or 2 Double
Size: 345 sq. feet
View: Ocean view, Mountain view, City view
Room facilities
    One-Bedroom Double Room
    Check Prices
    Ala Moana Hotel One-Bedroom Double Room
    Ala Moana Hotel One-Bedroom Double Room
    Ala Moana Hotel One-Bedroom Double Room
    Ala Moana Hotel One-Bedroom Double Room
    Bed type: King Size bed or Queen Size bed
    Size: 540 sq. feet
    View: Ocean view
    Room facilities
      One-Bedroom Tower Suite
      Check Prices
      Ala Moana Hotel One-Bedroom Tower Suite
      Ala Moana Hotel One-Bedroom Tower Suite
      Ala Moana Hotel One-Bedroom Tower Suite
      Ala Moana Hotel One-Bedroom Tower Suite
      Bed type: Double Bed or Quad or 1 Single bed
      Size: 325 sq. feet
      View: Mountain view, Ocean view
      Room facilities
        One-Bedroom Suite
        Check Prices
        Bed type: Double Bed or 2 Single beds
        View: Mountain view
        Room facilities
          Junior Suite
          Check Prices
          Ala Moana Hotel Junior Suite
          Ala Moana Hotel Junior Suite
          Ala Moana Hotel Junior Suite
          Ala Moana Hotel Junior Suite
          Bed type: King Size bed
          View: Ocean view
          Room facilities
            Superior Tower Run Of House Room Assigned On Arrival
            Check Prices
            Ala Moana Hotel Superior Tower Run Of House Room Assigned On Arrival
            Ala Moana Hotel Superior Tower Run Of House Room Assigned On Arrival
            Ala Moana Hotel Superior Tower Run Of House Room Assigned On Arrival
            Ala Moana Hotel Superior Tower Run Of House Room Assigned On Arrival
            Size: 325 sq. feet
            View: Ocean view
            Room facilities

              Ala Moana Hotel LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Tourist attractions
              • 700 ft
              • Atlantis Submarines
                2000 ft
              • Maui Divers' of Hawaii Ltd
                3700 ft
              • Paradise Cruises
                3700 ft
              • Waikiki Beach
                3700 ft
              • 4000 ft
              Popular areas
              Places of interest
              • Magic Island
                3000 ft
              Convention centers
              Shopping areas
              Amusement
              • Ultrazone
                700 ft
              • Waikiki Gun Club
                2300 ft
              • Jungle Fun
                2700 ft
              • Mah Jong House Jun Jun
                3300 ft
              • Waikiki Theatres
                4000 ft
              Museums
              Parks
              • Ala Wai Community Park
                1700 ft
              • Honolulu Parks and Recreation
                1700 ft
              • Koko Head District Park
                1700 ft
              • MC Cully District Park
                2700 ft
              • Ala Moana Beach Park
                3000 ft
              • Honolulu City Kanewai Comm PK
                3300 ft
              Universities, Institutes
              Theaters
              Medical care and Hospitals
              • Kapiolani Med Ctr For Women
                4000 ft
              Marina
              • Ala Wai Small boat harbor
                2000 ft

              Local Attractions

              • Waikiki Beach
                1.1 mi
                Kalakaua Blvd, Honolulu
              • Kawehewehe
                5200 ft
                Honolulu, Oahu, HI
              • Magic Island
                1.0 mi
                1201 Ala Moana Blvd, Honolulu
              • Japanese Cultural Center of Hawaii
                1.1 mi
                2454 South Beretania Street, Honolulu
              • Honolulu Museum of Art
                1.1 mi
                900 S. Beretania Street, Honolulu

              Near the hotel

              • Ala Moana Beach Park
                2400 ft
                1201 Ala Moana Blvd., Honolulu
              • Duke Kahanamoku Beach
                3200 ft
                Oahu, HI
              • Fort DeRussy Beach Park
                4500 ft
                Honolulu, Oahu, HI 96815
              • Ward Entertainment Center
                4500 ft
                Auahi and Kamakee Streets, Honolulu
              • US Army Museum of Hawaii
                4600 ft
                2131 Kalia Road, Honolulu
              • Teddy Bear World Hawaii
                4700 ft
                2155 Kalakaua Ave, Honolulu

              Restaurants Nearby

              • Royal Garden Chinese Restaurant

                71% likes this, based on 42 reviews
                Cuisine: Chinese

                200 ft
                410 Atkinson Dr

                Phone: 808-942-7788

              • The Signature Prime Steak & Seafood

                62% likes this, based on 14 reviews
                Cuisine: Steakhouse

                200 ft
                410 Atkinson Dr, 36th Fl
              • Plantation Cafe

                200 ft
                410 Atkinson Dr

                Phone: (808) 955-4811

              • YuZu

                76% likes this, based on 23 reviews
                Cuisine: Japanese

                200 ft
                410 Atkinson Drive
              • Akasaka

                73% likes this, based on 27 reviews
                Cuisine: Sushi, Japanese
                Price Range: USD 2 - USD 22

                400 ft
                1646 Kona St Ste B

                Phone: (808) 942-4466

              Getting there.

              Honolulu International Airport is about 12km away.

              Head east toward Aolele Street, continue straight onto Paiea Street, turn right onto HI-92 E, take right toward Holomoana Street, turn left onto Holomoana Street and get on the right toward the property.

              Ala Moana Hotel Reviews

              Guest reviews are submitted by our customers after their stay at Ala Moana Hotel

              Average guest rating

              7.2
              out of 10
              Very good
              Based on 86 reviews

              Rating by category:

              Location
              8.4
              Rooms
              7.5
              Service
              6.7
              Value
              7.8
              Dining
              2.3

              Individual guest reviews

              • Single

                Great view - 23rd floor - quiet and in the main tower.

                Dirty, stained carpet. Bathtub did not drain - so the water backed up in the tub. The maid did not wash out the tub daily - there was still hair and soap scum in it (due to the water being backed-up).

                • Average rating
                  7.8
              • Single

                As a business traveler the location is key for me.

                The first towels were not very clean

                • Average rating
                  7.4
              • Family with children

                We liked the proximity to a big shopping mall. We liked the closeness to Waikiki shopping and beach.

                The room was very small. THe hide a bed mattress was awful. We got a filthy towel as a clean towel one day. There was someones stinky hat left in the room when we arrived. We were supposed to have a safe in the room as well as an extra blanket, neither of which we had.. They did bring and extra blanket when asked.

                • Average rating
                  6.2
              • Family with children

                Room felt stale and the bathroom smelled of urine. Bedding was old and frumpy.

                Difficulty in getting in touch with association manager

                • Average rating
                  7.0
              • Older travelers

                The weather during our stay in Hawaii was overcast, raining and windy. Having direct access to the Ala Moana shopping centre was a plus with over 290 shops and a large food court we had plenty to do on days when you could not get out touring.

                When we booked this hotel, it was off pictures on the internet, king room with a mountain view. When we arrived at the hotel we were allocated a room on the 6th floor. This room was a twin room that had not been cleaned properly, walls had dirty marks and the room had a odour like wet carpet. The view out of room was of three concrete walls over looking a car park, nothing like the what we envisaged from the internet. After lodging a complaint with Luxury Suites International we were moved to a room on the 23rd floor which had a king bed and a view of the mountains.The hotel on arrival advised that if any problems with the room exist theyare not responsible, as the are privately owned. Lsi have there own contract cleaners. We elected to service the room our selves as we did'nt like out side people in our room.I Would not recommend a stay at this hotel under these circumstances. To lsi credit they moved use from the the 6th floor to the 23rd floor with out any hesitation.

                • Average rating
                  6.6
              • Older travelers

                Good deal at $99/nite, and very convenient to the convention center which is what we wanted.

                This was a condo within the Ala Moana hotel. So some of the amenities that the hotel would have you do not have... Ie... Ironing board & iron, timely cleaning service, cable tv with Movie purchase options. We valet parked for the 5 days at 20/night. We were supposed to have a mountain view, and I could sneak a peak over a lot of buildings, but this is a downtown hotel with views of other hotels, even on our 13th floor.

                • Average rating
                  6.6
              • Single

                The Ala Moana is one block from the Convention Center, making it convenient for a meeting.

                There are major highways and intersections between the hotel and the beach. There are not many good restaurants nearby. Waikidi is not far but surprisingly difficult to get to due to intervening highways, hotel complexes, and a canal.

                • Average rating
                  8.8
              • Single

                location to Ala Moana shopping center and convention center

                stayed in private room - hotel staff could not respond to my requests. had to call 3rd party vendor. didn't know about service fee when booking room ($20 per night i believe). couldn't obtain upgrade. Room had no soap/shampoo when i got there, had to wait until next day. Only 2 hangers in room. Overall a "cheaper" experience than I would have liked, but suppose it was ok.

                • Average rating
                  6.2
              • Group of friends

                the price

                the fact that it was a privately owned unit, which meant no service whatsoever. We did not know this when booking. The hotel staff were rude and unhelpful because of this. I will never stay here again.

                • Average rating
                  4.2
              • Group of friends

                It was inexpensive

                The fact that the room had a private owner and we could not get any service from the hotel. And also because of this, the staff was rude.

                • Average rating
                  4.2
              • Single

                The hotel itself is beautiful. The room was not well stocked.

                There were no amenities. There was only one towel and no wash cloths. Also, only two hangers were provided. Was told that since this was independently owned, the hotel could not provide any amenities for the room.

                • Average rating
                  5.0
              • Older travelers

                The Ala Moana hotel was chosen because I had stayed in the hotel some years ago and it was close to the huge Ala Moana Centre.

                The Ala Moana hotel was broken up and some rooms sold as condominiums since I last stayed there. When booking through lsi I was unaware that we would be placed in an owners condo which was not serviced by the hotel. The experience was not one of being treated as a hotel guest but a second class citizen.

                • Average rating
                  3.8
              • Single

                Location was convenient. But aside from that, no real "pull" factor to choose Ala Moana. I thought the price was ok... Until I found out at check- in tha I wasn't really checking into the hotel but was just staying at the condo side of the hotel (which I didn't even know it had.)

                - No hot water on my first night, no conditioner as part of the amenities - room was not cleaned well... even at point of check-in when I arrived, the bed was not made up well, there was dirt on the floor, sofa, bed, bathroom (paper shreds and food crumbs, hair). The place didn't seem clean. - When I booked the hotel it was not explicit in your posting that this was a condotel arrangement and not a discounted hotel room so I did not know there wouldn't be room service etc as would be typical in any hotel arrangement. I was very disappointed. - the mattress was obviously old and not typicl hotel orthopedic standard. It was lumpy and uneven. - the ad said I would have a mountain view. All I got was a view of a multi-level parking building.

                • Average rating
                  5.4
              • Family with children

                were not the room that was describe when booked, room is small when compared to other hotel (suits). carpet dirty, shower tub dirty, toilet and sink very dirty we had to clean before we used it. Had small roaches running around in the bathroom. Had call LSI many many times but they were just giving me run around. they say they would call back but they never did. When I got hold of Nichole from LSI several days later she would move me to a diffrent room. Later give that room to another person because I wasn't there. She never call me to infom me the room was ready because earlier that moring room was still occupied. Ala Moana staff could not do anything because room is manage by LSI.LSI have ruin a trip that took a year to plan out.

                • Average rating
                  4.6
              • Older travelers

                Free wi-fi, location to shopping areas and food.

                I think that online check-in and printing of boarding pass should not cost the patron anything.

                • Average rating
                  7.8
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