Ala Moana Hotel - Honolulu  4 stars

410 Atkinson Drive, Honolulu, United States, 96814  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Ample parking - Rooms were very well done - Comfortable bed - Lovely bathroom
  • Good location for shopping - Pool is on the roof - Nice continental breakfast
  • Food is pretty good - Room service was ok - Room was clean - Beautiful lobby
  • Limited restaurants on-site - Not far from park and beach - Staff was very pleasant
  • Across the street from ala moana - Free internet - Room was immaculate - No room service
 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Solarium

Steam bath

 Food/Drinks

Restaurant

Bar/Lounge

Overview

The four-star Elite Ala Moana Hotel is located in the heart of downtown Honolulu, close to the Ala Moana Beach Park and the Hawaii Convention Center.

This multi-storied property reflects modern style with island flavor.

The elegant 1,154 guest rooms and suites are completed with hair dryer and in-room safe.

There are four restaurants serving exquisite Chinese, Japanese and international cuisines.

The business center offers wireless internet access, professional catering service and state-of-the-art audio-visual equipment. Nine meeting rooms offering nearly 1,400sqm of flexible space can accommodate up to 750 delegates.

The recreational amenities includes sparkling swimming pool with spacious sun deck, fitness center with sauna and steam room, relaxing lounge and nightclub.

Year renovated   2009.  Number of floors   34.  Number of rooms   1154.

City Center Honolulu - 1.6 mi
Airports Honolulu International (HNL) - 5.7 mi, Molokai (MKK) - 48.9 mi
Bus stop - 400 ft
Restaurants The Signature Prime Steak & Seafood (cuisine: Steakhouse) - 100 ft, Royal Garden Chinese Restaurant (cuisine: Chinese) - 200 ft
Beaches Ala Moana Beach Park - 2400 ft, Duke Kahanamoku Beach - 3100 ft

Rooms

The hotel provides rooms for guests with disabilities.

Standard Rooms offer island inspired setting and complimentary high-speed internet access.

Executive Rooms include blackout drapes and custom designed furniture.

Suites are fitted with separate living area and small kitchenette.

Dining options

The Plantation Café serves delicious breakfast buffet in a casual setting from 6.30am till 10am.

The Rumours nightclub provides lively ambience, relaxing music and variety of beverages on Friday and Saturday from 5pm till 4am.

The Royal Garden offers tasty authentic Chinese cuisine in the elegant classic atmosphere.

Yuzu Restaurant provides healthy and stylish Japanese dishes and unique drinks at the full service bar with lounge seating.

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Facilities

General
  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Vending machines
  • Souvenir shop
  • Drugstore/Pharmacy
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine
Internet

Wireless internet is available in the hotel rooms for free.

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the business center for free.

Guest Parking

private hotel parking is possible on site and the rate is USD 20 per day.

Services
  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Limousine service
  • Self-service laundry
  • Wedding services
  • Hearing impaired services
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Wake up service
Dining facilities
  • Paid breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe
  • Coffee/Tea in lobby
Meeting facilities
  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Video games
Leisure facilities
  • Outdoor swimming pool
  • Night club
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Solarium
  • Sun terrace
Room view
  • Sea view
  • City view
  • Mountain view
  • Ocean view
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Sitting area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table
Bathroom
  • Private bathroom
  • Bath/Shower
  • Hair dryer
Kitchen facilities
  • Microwave
  • Refrigerator
Bedroom
  • Premium bedding
Media
  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock
Room decor
  • Carpeted floor

Policies

Check-In

from  3 am

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 
Pets

Pets are not allowed.

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The hotel provides rooms for guests with disabilities.

Standard Rooms offer island inspired setting and complimentary high-speed internet access.

Executive Rooms include blackout drapes and custom designed furniture.

Suites are fitted with separate living area and small kitchenette.

Tower Double Room
Check Prices
Ala Moana Hotel Tower Double Room
Ala Moana Hotel Tower Double Room
Ala Moana Hotel Tower Double Room
Ala Moana Hotel Tower Double Room
Ala Moana Hotel Tower Double Room
Bed type: Double Bed or Double beds or 1 King or 2 Double
Size: 345 sq. feet
View: Ocean view, Mountain view, City view
Room facilities
    One-Bedroom Double Room
    Check Prices
    Ala Moana Hotel One-Bedroom Double Room
    Ala Moana Hotel One-Bedroom Double Room
    Ala Moana Hotel One-Bedroom Double Room
    Bed type: King Size bed or Queen Size bed
    Size: 540 sq. feet
    View: Ocean view
    Room facilities
      One-Bedroom Tower Suite
      Check Prices
      Ala Moana Hotel One-Bedroom Tower Suite
      Ala Moana Hotel One-Bedroom Tower Suite
      Ala Moana Hotel One-Bedroom Tower Suite
      Ala Moana Hotel One-Bedroom Tower Suite
      Bed type: Double Bed or 1 Single bed or Quad
      Size: 325 sq. feet
      View: Mountain view, Ocean view
      Room facilities
        One-Bedroom Suite
        Check Prices
        Bed type: Double Bed
        View: Mountain view, Ocean view
        Room facilities
          Junior Suite
          Check Prices
          Ala Moana Hotel Junior Suite
          Ala Moana Hotel Junior Suite
          Ala Moana Hotel Junior Suite
          Ala Moana Hotel Junior Suite
          Bed type: King Size bed
          View: Ocean view
          Room facilities

            Ala Moana Hotel LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            Popular areas
            Places of interest
            • Magic Island
              3000 ft
            Convention centers
            Shopping areas
            Amusement
            • Ultrazone
              700 ft
            • Waikiki Gun Club
              2300 ft
            • Jungle Fun
              2700 ft
            • Mah Jong House Jun Jun
              3300 ft
            • Waikiki Theatres
              4000 ft
            Museums
            Parks
            • Ala Wai Community Park
              1700 ft
            • Honolulu Parks and Recreation
              1700 ft
            • Koko Head District Park
              1700 ft
            • MC Cully District Park
              2700 ft
            • 3000 ft
            • Honolulu City Kanewai Comm PK
              3300 ft
            Universities, Institutes
            Theaters
            Medical care and Hospitals
            • Kapiolani Med Ctr For Women
              4000 ft
            Marina

            Local Attractions

            • Waikiki Beach
              1.1 mi
              Kalakaua Blvd, Honolulu
            • Kawehewehe
              5100 ft
              Honolulu, Oahu, HI
            • Magic Island
              1.0 mi
              1201 Ala Moana Blvd, Honolulu
            • Japanese Cultural Center of Hawaii
              1.1 mi
              2454 South Beretania Street, Honolulu
            • Honolulu Museum of Art
              1.1 mi
              900 S. Beretania Street, Honolulu

            Near the hotel

            • Ala Moana Beach Park
              2400 ft
              1201 Ala Moana Blvd., Honolulu
            • Duke Kahanamoku Beach
              3100 ft
              Oahu, HI
            • Fort DeRussy Beach Park
              4500 ft
              Honolulu, Oahu, HI 96815
            • US Army Museum of Hawaii
              4600 ft
              2131 Kalia Road, Honolulu
            • Ward Entertainment Center
              4500 ft
              Auahi and Kamakee Streets, Honolulu
            • Teddy Bear World Hawaii
              4600 ft
              2155 Kalakaua Ave, Honolulu

            Restaurants Nearby

            • The Signature Prime Steak & Seafood

              61% likes this, based on 15 reviews
              Cuisine: Steakhouse

              100 ft
              410 Atkinson Dr, 36th Fl
            • Royal Garden Chinese Restaurant

              72% likes this, based on 41 reviews
              Cuisine: Chinese

              200 ft
              410 Atkinson Dr

              Phone: 808-942-7788

            • Plantation Cafe

              200 ft
              410 Atkinson Dr

              Phone: (808) 955-4811

            • YuZu

              76% likes this, based on 23 reviews
              Cuisine: Japanese

              200 ft
              410 Atkinson Drive
            • Akasaka

              73% likes this, based on 27 reviews
              Cuisine: Sushi, Japanese
              Price Range: USD 2 - USD 22

              400 ft
              1646 Kona St Ste B

              Phone: (808) 942-4466

            Getting there.

            Honolulu International Airport is about 12km away.

            Head east toward Aolele Street, continue straight onto Paiea Street, turn right onto HI-92 E, take right toward Holomoana Street, turn left onto Holomoana Street and get on the right toward the property.

            Ala Moana Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Ala Moana Hotel

            Average guest rating

            7.2
            out of 10
            Very good
            Based on 86 reviews

            Rating by category:

            Location
            6.7
            Rooms
            8.9
            Value
            7.0
            Service
            8.4

            Individual guest reviews

            • Single

              Great view - 23rd floor - quiet and in the main tower.

              Dirty, stained carpet. Bathtub did not drain - so the water backed up in the tub. The maid did not wash out the tub daily - there was still hair and soap scum in it (due to the water being backed-up).

              • Average rating
                7.8
            • Single

              As a business traveler the location is key for me.

              The first towels were not very clean

              • Average rating
                7.4
            • Family with children

              We liked the proximity to a big shopping mall. We liked the closeness to Waikiki shopping and beach.

              The room was very small. THe hide a bed mattress was awful. We got a filthy towel as a clean towel one day. There was someones stinky hat left in the room when we arrived. We were supposed to have a safe in the room as well as an extra blanket, neither of which we had.. They did bring and extra blanket when asked.

              • Average rating
                6.2
            • Family with children

              Room felt stale and the bathroom smelled of urine. Bedding was old and frumpy.

              Difficulty in getting in touch with association manager

              • Average rating
                7.0
            • Older travelers

              The weather during our stay in Hawaii was overcast, raining and windy. Having direct access to the Ala Moana shopping centre was a plus with over 290 shops and a large food court we had plenty to do on days when you could not get out touring.

              When we booked this hotel, it was off pictures on the internet, king room with a mountain view. When we arrived at the hotel we were allocated a room on the 6th floor. This room was a twin room that had not been cleaned properly, walls had dirty marks and the room had a odour like wet carpet. The view out of room was of three concrete walls over looking a car park, nothing like the what we envisaged from the internet. After lodging a complaint with Luxury Suites International we were moved to a room on the 23rd floor which had a king bed and a view of the mountains.The hotel on arrival advised that if any problems with the room exist theyare not responsible, as the are privately owned. Lsi have there own contract cleaners. We elected to service the room our selves as we did'nt like out side people in our room.I Would not recommend a stay at this hotel under these circumstances. To lsi credit they moved use from the the 6th floor to the 23rd floor with out any hesitation.

              • Average rating
                6.6
            • Older travelers

              Good deal at $99/nite, and very convenient to the convention center which is what we wanted.

              This was a condo within the Ala Moana hotel. So some of the amenities that the hotel would have you do not have... Ie... Ironing board & iron, timely cleaning service, cable tv with Movie purchase options. We valet parked for the 5 days at 20/night. We were supposed to have a mountain view, and I could sneak a peak over a lot of buildings, but this is a downtown hotel with views of other hotels, even on our 13th floor.

              • Average rating
                6.6
            • Single

              The Ala Moana is one block from the Convention Center, making it convenient for a meeting.

              There are major highways and intersections between the hotel and the beach. There are not many good restaurants nearby. Waikidi is not far but surprisingly difficult to get to due to intervening highways, hotel complexes, and a canal.

              • Average rating
                8.8
            • Single

              location to Ala Moana shopping center and convention center

              stayed in private room - hotel staff could not respond to my requests. had to call 3rd party vendor. didn't know about service fee when booking room ($20 per night i believe). couldn't obtain upgrade. Room had no soap/shampoo when i got there, had to wait until next day. Only 2 hangers in room. Overall a "cheaper" experience than I would have liked, but suppose it was ok.

              • Average rating
                6.2
            • Group of friends

              the price

              the fact that it was a privately owned unit, which meant no service whatsoever. We did not know this when booking. The hotel staff were rude and unhelpful because of this. I will never stay here again.

              • Average rating
                4.2
            • Group of friends

              It was inexpensive

              The fact that the room had a private owner and we could not get any service from the hotel. And also because of this, the staff was rude.

              • Average rating
                4.2
            • Single

              The hotel itself is beautiful. The room was not well stocked.

              There were no amenities. There was only one towel and no wash cloths. Also, only two hangers were provided. Was told that since this was independently owned, the hotel could not provide any amenities for the room.

              • Average rating
                5.0
            • Older travelers

              The Ala Moana hotel was chosen because I had stayed in the hotel some years ago and it was close to the huge Ala Moana Centre.

              The Ala Moana hotel was broken up and some rooms sold as condominiums since I last stayed there. When booking through lsi I was unaware that we would be placed in an owners condo which was not serviced by the hotel. The experience was not one of being treated as a hotel guest but a second class citizen.

              • Average rating
                3.8
            • Single

              Location was convenient. But aside from that, no real "pull" factor to choose Ala Moana. I thought the price was ok... Until I found out at check- in tha I wasn't really checking into the hotel but was just staying at the condo side of the hotel (which I didn't even know it had.)

              - No hot water on my first night, no conditioner as part of the amenities - room was not cleaned well... even at point of check-in when I arrived, the bed was not made up well, there was dirt on the floor, sofa, bed, bathroom (paper shreds and food crumbs, hair). The place didn't seem clean. - When I booked the hotel it was not explicit in your posting that this was a condotel arrangement and not a discounted hotel room so I did not know there wouldn't be room service etc as would be typical in any hotel arrangement. I was very disappointed. - the mattress was obviously old and not typicl hotel orthopedic standard. It was lumpy and uneven. - the ad said I would have a mountain view. All I got was a view of a multi-level parking building.

              • Average rating
                5.4
            • Family with children

              were not the room that was describe when booked, room is small when compared to other hotel (suits). carpet dirty, shower tub dirty, toilet and sink very dirty we had to clean before we used it. Had small roaches running around in the bathroom. Had call LSI many many times but they were just giving me run around. they say they would call back but they never did. When I got hold of Nichole from LSI several days later she would move me to a diffrent room. Later give that room to another person because I wasn't there. She never call me to infom me the room was ready because earlier that moring room was still occupied. Ala Moana staff could not do anything because room is manage by LSI.LSI have ruin a trip that took a year to plan out.

              • Average rating
                4.6
            • Older travelers

              Free wi-fi, location to shopping areas and food.

              I think that online check-in and printing of boarding pass should not cost the patron anything.

              • Average rating
                7.8
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