The location of this hotel is absolutely stunning! It is situated right by the river, which adds a touch of tranquility to the surroundings. Additionally, it is very convenient as it is close to the center of town and easily accessible to various bus stops. Everything you need is within reach!

I highly recommend this hotel to everyone.

Achat was a wonderful experience. The staff was very professional and helpful and everybody at the front desk spoke very good English, which made communication easy since my German isn't very good yet. Parking was very ample, and the hotel services were very extensive. There appeared to be a really nice spa available that I am considering coming back for just to relax for a weekend; the hotel also had a masseuse on the property. The restaurant was amazing, I have never had such a gourmet meal for such an affordable price. The rooms were also very spacious for a German hotel; they were comparable to American hotel room standards (We booked a double). This is definitely one of the best values for a hotel room I've seen anywhere.

I had trouble sleeping on the bed, and woke up feeling achy. My traveling companion described the bed as "sleeping on Angel's Wings" though. My standards for beds are extremely high as I'm used to a Tempurpedic. Sound carries through the hallway and into the rooms as well, allowing you to hear other guests as they return from the bars and clubs. The town of Zwickau is a rather depressed town and not recommended for foreigners to explore, especially Westerners because it used to be an East German town that was very prosperous before the wall came down.

large and clean room, free water in room

receptionist very unexperienced and sauna only working on demand

The location of the hotel is very convenient, close to many bus stops and within walking distance of the park and river. The room was spacious and clean, with a comfortable bed and nice towels in the bathroom. The staff provided excellent service, and the breakfast had a great selection. The hotel also offered free wifi and a large parking lot for added convenience.

The street side rooms can be noisy due to heavy traffic.

Very polite reception staff! 10 Euros charge for my (big) dog!

Very dirty toilett sit! Was really impossible to use it before cleaning it! Old furniture, poor decoration made me feel unconfortable in the room. (I got the "business" packet, lived in an apartment). Not enough parking places. I payed the business packet and got internet just for 8 hours. It was not enough till next day! Very poor breakfast. Breakfast staff rude. I was asked 3 times about my room number, never though if I wanted even milk with my coffee! They couldn't wait till the breakfast time was over, so the staff started eating! They started picking things away 15 minutes before the time...

Large room, quiet, clean, elevator, good breakfast.

Did not change our towels or clean our room even though we were there two nights - don't know why.

Clean room, comfortable bed, good water pressure in shower, free WiFi available, small kettle with tea and coffee.

Everything is what I need and want.

In a one room for three persons (men) only has one bed (big bed) and extra bed (sofa).

There was no good internet/Wifi connectioon.

The room was clean and the bed was comfortable. The shower had good water pressure and temperature. The staff were helpful and there was enough parking available.

The price for the room was too high for what it offered. The TV was small and the bathroom was cramped.

The breakfast was good, the restaurant that served it had several options to choose from. The location of the hotel was convenient, it was close to the station and the old town. The building had a nice Christmas decoration that created a cozy atmosphere.

The hotel room was not well insulated, and the noise from the street kept me awake at night. The heating system was not working properly, and I had to wear a coat inside the room.

Impeccable reception service - we thoroughly enjoyed it. Convenient location - easy access to various parts of the region. Tranquil environment, ideal for both business trips and families. Parking facilities available, making it hassle-free for travelers with a car.

No negatives observed during our stay.