The hotel's location was perfect for us, as we could easily walk to famous places, get food, go shopping, and visit anywhere in less than ten minutes. The Sydney central station was only a 7-9 minute walk away, making transportation a breeze. The hotel had a warm swimming pool, which was great for my kids who enjoyed a swim right after waking up.

Perfect location, good for visiting Sydney❤

Almost perfect.

On booking requested luggage holding until checkin time, recieved no answer, on arriving late afternoon was told room booking was cancelled, no reason was given. Swimming pool is closed and locked at 8pm other quest continued to jump fence all night recieved no sleep

I was pleasantly surprised by this hotel. the prices were incredibly affordable, offering great value for money. Secondly, the staff were fantastic, providing excellent service and attention to detail. Lastly, the location was superb, with the hotel being close to major attractions and the center of the CBD. I would highly recommend this hotel for its affordability, attentive staff, and convenient location.

No major issues - everything was satisfactory.

The service was excellent, the staff are very well presented, very happy and polite and very eager to please. This is a great hotel with excellent service close to the city

The location turned out to be ideal, we had a really good rate, the pool was lovely, the staff were friendly

The awful car park

The location of this hotel is fantastic, being close to all the major attractions and situated in the wonderful Surry Hills. Additionally, it is conveniently located away from Central station, giving you a peaceful stay.

The hotel could improve by providing better views from the rooms.

location, price & car parking

Shower screen was broken making it hard to get in^& out of shower

good decoration

week mobile network in the room

I recently had a fantastic stay at a hotel located in a great location close to all the major attractions in Surry Hills. The hotel was within walking distance to the city and had excellent transport links right around the corner. The rooms were spacious and clean, equipped with all the necessary amenities for a comfortable stay. The staff members were the highlight of my experience, as they were incredibly friendly and went above and beyond to ensure a memorable stay. I was thoroughly impressed with their genuine interest in their guests. This was my fourth stay at this hotel over the years, and I must say, it keeps getting better each time. It will always be my first choice when visiting from the UK.

Everything was more than satisfactory.

The staff were awesome - very helpful and friendly. The accom was very comfortable and had everything we needed.

Very very small thing - the toilet is on the 14th floor - although there is one on level 2 near the pool, but you naturally need a pass for this one.

The pool

To expensive for what it is and have to pay parking also when you are staying there

I had a lovely weekend getaway in Sydney recently. The hotel I stayed at exceeded my expectations in many ways. the hotel rooms were exactly as they appeared in the photos online, which was a pleasant surprise. the location of the hotel was fantastic. It was conveniently located near Central Station, making it easy for me to explore the city and visit different attractions. there were plenty of restaurants and cafes in the area, providing plenty of dining options. Lastly, I was impressed with the warm and personalized leaving gift that was waiting for me in my room.

While my overall experience at the hotel was great, there were a couple of downsides. the parking at the hotel was quite tight and expensive, which is unfortunately a common issue in Sydney.

Position, staff,cleanliness

Parking inaccessible with a sport car (unless you want to scratch the front spoiler), internet 5 dollars per hour (really?? are all the hotels like that when you get free WIFI at many public places?), air conditioning not working (but everything else does) unless you place the electronic key into its place. Not a problem if you write it somewhere but I had to ask the staff to come and fix it/show me hot to use it.

The hotel was really nice, big room, friendly staff and 24 hr room service!

The only thing that bothered my partner and I was the construction work that they were doing in the next room to us at 6am every morning. Other than that I really enjoyed my stay!