Reviews are ordered by language and date with a maximum of 25 reviews.
Decent Conference Hotel
| Average rating: |
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3.6 |
Guest name: David9T4, Buffalo
Guest type: Young single
stayed in Jul 2008
This is my fourth stay at this property -- used to be an Omni, but years ago, it switched to a Crowne Plaza. For this stay, I had to book two rates for two consecutive nights (conference rate was 99/night, but the other night was 119, with a $10.00 voucher for Priority Club). I stayed in 1110, with a great view of the Capital Building.
Overall, this is a solid, relatively clean, standard conference hotel.
Highlights:
Wifi (free)
Well-equipped fitness room -- equipment a little dated and worn
New plasma TV
Updated plumbing fixtures
Banquet/conference facilities are good, and service excellent for event dining
Crowne Plaza sleep kits, which my girls at home love
Bed is comfortable, clean, and sheets are high thread count -- pillows are terrific
Good Bar downstairs
Close proximity to NY State Capital building
Walking distance to Jack's (a little pricey, but top-notch service and very good seafood).
Not so hot:
Room's carpets were a little stained
No fans/heat lamps in bathroom
AC unit is adequate, but not updated.
Room was sort of clean otherwise, but it's showing some wear.
Pool has been closed 3/4 times I've stayed here. Not sure what's up with that.
Breakfast service at Websters (restaurant) was lousy -- worse than lousy. Took 20 minutes to get a cup of coffee, another 5 to get cream, and 45 minutes to get food, and the restaurant was nearly empty.
Meh -- I'll stay here for business again. Not my favorite hotel in Albany.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
4.0 Value
3.0 Service
4.0 Rooms
4.0 Location
2.0 Cleanliness
Best Experience
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5.0 |
Guest name: triptraveler5, Chicago
Guest type: Young single
stayed in Jul 2008
I booked this hotel on Travelocity and got a great rate. The hotel is right in the middle of the city and totally convenient for restaurants and the Egg (concert). The price was the best for this area and what it had to offer. They have an indoor pool and lounge that served awesome wings! Also, Starbucks coffee in the lobby and a free shuttle to the Albany Airport. I would totally book them again. Best hotel stay yet!
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Disgusting
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1.9 |
Guest name: mccaffrey4, Detroit, Michigan
Guest type: Honeymoon
stayed in Jul 2008
This is the dirtiest upscale hotel I have ever stayed in. Booked priceline for $50 for 1 night. The only reason I didnt ask for a new room was because we got in at 1am and extremely tired. Here are the problems:
-Room stunk like smoke (even though non smoking room)
-Air Cond. would not cold at all
-No Coffee Cups (are you supposed to use the water glassses?)
-THE WORST: THE ROOM WASNT VACUUMED. I found all sorts of specs of crap including dried up rice.
They gave only 2 towels in the room too. Also, when checking in, the only word that came out of the guest service reps mouth was "last name". She did not say another thing.
Highly NOT recommended!
My ratings for this hotel are:
1.0 Check in / front desk
2.0 Value
3.0 Service
1.0 Rooms
3.0 Location
1.0 Cleanliness
two differents expereinces
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3.7 |
Guest name: mumelle12, Gatineau
We stayed at the Crown two seperate nights in a week. The first night was so amazing that we booked right away for the week later. Everything was perfect, but the second time we had a terrible experience. they gave us a smoking room which smelled awfull and the people in the next room were partying untill three in the morning. we had to call the security to make them stopped. Since we had booked with Hotwire they refused to reimbursed us but after arguing a while for a compensation of a kind, a manager gave us free breakfasts. So I do recommend that hotel but insist on non smoking rooms.
My ratings for this hotel are:
2.0 Check in / front desk
4.0 Business service
5.0 Value
3.0 Service
4.0 Rooms
5.0 Location
3.0 Cleanliness
Decent hotel but boring city
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3.0 |
Guest name: Lubiere, Ottawa, Canada
Guest type: Honeymoon
stayed in Jun 2008
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Value
3.0 Service
4.0 Rooms
3.0 Location
2.0 Cleanliness