My family and I just returned from a weeks stay at the Newport News Comfort Inn. The location is fabulous for anyone traveling to see the sights of the Historic Triangle. The room was VERY clean and the house keeping well done. The pool is small but clean as well. The free breakfast had a nice variety of hot items which we didn't expect, like waffles, bacon and sausage. There were a few things that were minor irritations. The weekend staff of Friday and Saturday night was not nearly as good as the staff during the week. We had a barking howling dog next door while the owners went out to dinner. The woman at the front desk told us there was nothing she could do about it because she was not going to open the door to free roaming dogs. Thankfully the owners came back in about an hour. The "Guest Hospitality" hour is advertised as available Daily really means when the staff gets around to it, and then it is popcorn and koolaid. It says there is hot coffee 24 hours in the lobby which is also not true. There is only ONE wretched laundry machine for four floors of rooms and the dryer didn't really dry. They were out of soap as well. Even with all that said, if you are looking for a no frills hotel to stay at near all the sites, I would stay here again at the right price.

Just wanted to comment on the great service of my housekeeper, Crystal. She is a true jem; she did such a great job working around my family and our request. She and the rest of the staff provide great value to the Comfort Inn.

My family and I come to the area often to visit family. My mother suggested that we stay at the Comfort Inn. It was quite convenient...the mall was next door with plenty of things to keep the teenagers happy. The breakfast was great and the people that worked there were friendly. I will stay there again on my next trip to town.

This location always does a great job: close to the mall, places to eat, attractions. Much better than the other hotels in the area, even the newer ones. I stay in a lot of hotels, and the staff here is among the most friendly I have ever encountered. From the desk clerks to housekeeping you are always greeted with a smiling face.The breakfast presentation was wonderful. The lady taking care of it was pleasant and very accommodating, I asked for something and she went and got it for me. The best Choice hotel I have had the opportunity to stay at.

I arrived at the Newport News Airport and was picked up by the hotel shuttle driver, Wilson. He had nothing but great things to say about the hotel. When I got to the hotel the young ladies at the desk help check me in and over great suggestion for meals and explained the hotels services and amenities to me. The next morning I was shocked by the varity if the breakfast. They even has sausage and eggs, with the fresh hot waffles. I have stayed at a lot of Choice hotels and this has to be the best. I travel to the area frequently and plan on staying here from now on.