I advise buyer beware when considering this hotel. The rooms are very small, poorly furnished, and without adequate lighting. Most rooms have no natural light. Security is not adequate and do not meet minimal standards. I love Chicago, and have stayed at much nicer 3 star hotels for the same price. Chatting with others in the elevator only confirmed this is a general impression. I spent very little time in the hotel, and will never stay there again.

Just got back from Chicago and our stay at the Comfort Inn. It was very clean and the staff was very friendly. We did think the room could have had better lighting. We didn't have any view at all, one window faced the parking garage and the other was the inside wall of the hotel. This didn't matter because we weren't there to look out the windows!! As mentioned, the parking garage is right next door. It was $25 a day and you could come and go as needed. We loved the location! It was close to the red line and Michigan ave. and several bus stops. Also, there were several great places to eat close by-Weber Grill, P.F. Changs,ESPN, California Pizza Kitchen, and Pizza places. I did read a review that mentioned not enough seating in the breakfast area. I will agree with that. Most of the time it was pretty full, but they opened up a conference room and we sat in there. We will definitely stay here again!

I was expecting a typical downtown Chicago experience for $188 a night but what I got was so much more. The hotel is ideally located near all the theater, shopping and restaurants Chicago has to offer. The staff is helpful, the complimentary breakfast is more than adequate including make-your-own waffles and the sheets, pillows and towels and all high quality and comfy. Ask for room 1209 if you want tons of room and complete silence and privacy.

I stayed at this hotel for 2 nights this past weekend. It is really a nice hotel - some old world charm (building is from the 1920's), but recently refurbished. Doesn't feel like a chain at all. Decor and fixtures are all modern and in excellent condition. We had a suite (my sister, 14 year old nephew and myself), and it came with microwave, refrigerator, sink in the living room. Bathroom, shower, beds - all great. Front desk personnel couldn't be nicer and more helpful - they really seemed to take pride in their customer service. They helped with bus routes, restaurants, etc. Continental breakfast very nice - hard boiled eggs, waffles, yogurt, juice, bakery. My only complaint (and this is getting picky) is that there wasn't enough seating in the breakfast area - too many sofas and coffee tables that should be replaced with tables. Last but not least - excellent location. Walking distance either way up Michigan Ave to Water Tower, John Hancock or other direction to Millenium Park and Art Museum. Convenient to buses on both State Street or Michigan Ave. Next door to ESPN Zone (great for kids). Chicago Tip: Get a visitor bus pass. They have them in train station and I believe John Hancock center too. $5 for one day, $9 for 2. Chicago buses are very convenient and easy to use.

My husband and I had a week in Chicago at the end of April. We stayed at the Comfort Inn. From the very start, the service we received from all the staff was very good. The reception staff were very helpful and professional. About half an hour after we got to the room, reception rang to check everything was OK (which it was). We had requested a quiet room and this was sorted out for us. It had a dual aspect (although there was only a car park and the inner part of the hotel to look at), so this meant it was quite dark. However, the room was very large and comfortable. The breakfast was of a good standard. However, within the breakfast room, there really needed to be more tables and chairs, rather than sofas. There is a conference room next to the breakfast room, which you can use if there isn't a conference taking place. When we used the conference room, we got to talk to other guests. Chicago is a lovely town - very walkable. The Chicagoans were very friendly. I can recommend a baseball game at either the White Sox or the Cubs. The weather was quite variable - one day it was 80°F/26°C, the next 55°F/12°C. I can also recommend the Historic Skyscraper Architectural Walking Tour and dinner on the 96th floor of the John Hancock Centre. I will definitely return to Chicago and will stay at the Comfort Inn again.