Reviews are ordered by language and date with a maximum of 25 reviews.
A Gem
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4.5 |
Guest name: Bobsmyuncle, North Carolina
We stayed at the Ellis for one night on a quick, pleasure trip to Atlanta. Convenient location on Peachtree St, just a few blocks from the major public transit interchange at 5 Points. Also very convenient to Underground, altho underground is nothing more than a rather stale mall these days. This is also where you catch the shuttle to Turner Field, so catching a ballgame is easy. This boutique hotel was nicely furnished with a minimalist urban decor. The lobby and our room was clean. The staff was attentive. We had originally reserved a junior suite, because no doubles were available. When we arrived the junior suites had not been cleaned, but they gave us a double at a reduced price. The rooms are mid-sized. The beds comfy. The windows open and close. There's a public parking deck a block away. The hotel is also two blocks from the Landmark Cafe next to Georgia State, an all-night diner-type restaurant, which is great for an inexpensive meal away from the rest of the tourists in a university surrounding. The Ellis's rates are far more reasonable than the other downtown hotels, but the experience was just as good.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
4.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
The Ellis Hotel - Pretty but Lacking Standard Amenities
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3.2 |
Guest name: TravelZombieVA, Fredericksburg
Guest type: Honeymoon
stayed in Jul 2008
During our sightseeing trip in Atlanta, we stayed at the Ellis Hotel on Peach Tree St for one night. We chose this place because it was within easy walking distance (apx 10-15min) to all the main tourist attractions in downtown Atlanta and right across from a MARTA station. The hotel itself left us with mixed reactions:
The Good: The staff were friendly and the valet was pretty easy going regarding how long you could leave your car valeted before you were charged another day ($20 a day). The hotel itself was well decorated, the room had stylish furniture and beautiful fixtures in the bathroom. The bed was comfortable and the TV was good quality. We also had a nice time at night just sitting outside on the second floor lounge/restaurant without being hasseled. The location on Peach Tree St gave felt very safe and gave us easy access to restaurants at night, but you might want to avoid the block behind the hotel at night. The lobby was small but nice and for additional security you could not operate the elevator without a room key card.
The Bad: The room we had was RIDICULOUSLY SMALL. I instantly felt ripped off; if I hadn't received a 10% discount on hotels.com, I would have been very mad. Having just stayed in a "normal" sized hotel room in Athens, GA the night before, the Ellis felt like a sardine can. Trust me, the nice Kohler fixtures did not make up for this. Secondly, I could not get over the fact that there was NO REFRIGERATOR whatsoever in the room. This ruled out a doggie bag at dinner and having cold drinks for the car ride home. Also, while there was a closet, there was NO DRESSER in the room and the bathroom, while nice, was also very small and had no ventiliation fan for the steam. The HVAC was VERY LOUD and took more than a minute to figure out how to adjust. Lastly, there was a giant airduct over our bed with an access panel that seemed like it would open up at night while we were sleeping.
Also, be aware that the hotel is on a corner next to a one way street which could make getting to the valet stand a little difficult. There are only about two spots reserved for you outside the hotel, so you might have to find some place creative to wait while the space clears up.
Lastly, be aware that at the time of our trip, cab faire for two people to go from the Ellis to the Aquarium/World of Coke area [only a few blocks away] is a minimum $12 due to downtown flat rates and fuel surcharges. We made this mistake because we arrived late in the day and wanted to go to World of Coke before it closed.
While not horrible, I would not stay here again.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
2.0 Value
3.0 Service
2.0 Rooms
5.0 Location
3.0 Cleanliness
A great choice for Atlanta stays
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4.5 |
Guest name: Justlookinaround, NY/NJ
Guest type: Honeymoon
stayed in Jul 2008
Just back from a long weekend in Atlanta and wanted to comment on how nice the Ellis hotel was. Location is perfect, easy to get to and from the airport via the MARTA (really no need for a rental car or shuttle). Hotel lobby and rooms were spotless. Doormen and front desk were prompt and polite. As other have mentioned there are a couple customer service points that need some brushing up BUT everyone there always TRIED so that gets major points in my book.
As mentioned before the room was spotless and the bed was so comfortable that I would have stolen it if it could fit in a suitcase. Great bathroom products.
I would return without hesitation and would recommend to anyone looking for a place to stay in twon.
My ratings for this hotel are:
4.0 Check in / front desk
5.0 Value
4.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
A good experience
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4.5 |
Guest name: Phantom03, New Jersey
Guest type: Honeymoon
stayed in Jul 2008
The Ellis is a nice little boutique hotel in a somewhat central location of Atlanta. I say somewhat because Atlanta kind of sprawls out all over the place with no real center for everything. The Ellis is exceptionally convenient to mass transit (a MARTA station is literally feet away from the hotel) and is a short drive from most "centrally located" attractions. The one valet attendant they had got a little overworked if a few people or more need their cars at the same time, but she honestly did her best to keep things going and we never really had to wait that long to get our car out. The streets around the hotel make it hard to get to unless you really know what you are doing. That's actually my biggest knock on Atlanta as a whole, the very confusing and poorly marked street system.
Check in was fast & friendly. The room was small, but not so much that it was claustrophobic. Typical size for a boutique hotel. King bed was a little soft for me, but I've got back issues and I find most hotel beds are too soft. Most people would probably find it nearly perfect. Not too much closet or drawer space, but enough for a single/couple for a short stay. Shower was a rain head that did not adjust and left us wondering if we got all the soap and shampoo off/out. Hi-def flat screen TV, coffee maker, ironing board, hairdryer and all the basic essentials. Most importantly the room was clean and quiet except for the occasional ambulance/police siren going past the building (which you must expect in a major city). The air conditioning unit worked very well but was FAR too loud for most people's tastes, even on low fan speed. No in room safe was a major disappointment, although a safety deposit box was provided at no charge. Still, it was a hassle to keep going in and out of it. The hotel staff were always courteous and friendly, not one problem with any of them. We did not dine or drink at the hotel, so no comment on that. The business center is free to guests with key card access. The elevators and front entrance required a room key to activate, which was a hassle but also comforting in terms of security. Check out was also fast and efficient.
Overall this hotel is a fine choice for a single traveler or close couple who are not staying for more than a few days. More of a home base to work or travel from than a place to spend time. If you can get a room at a reasonable rate and aren't too bent on having 5 star accommodations, I would recommend it.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
5.0 Location
5.0 Cleanliness
Beautiful but unprofessional staff
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4.0 |
Guest name: leedean, atlanta
My friend took me to the Ellis for a surprise birthday stay. She'd booked the Aquarium package. When we checked in we went back and forth with the front desk because they didn't show the Aquarium package in the computer. We produced the confirmation and it was just ridiculous. They were almost arguing with us while we had the confirmation right there. Then they said we couldn't go to the Aquarium that day, it would have to be the following day. yada yada yada... They were hustling back and forth to the manager (whom we never saw) like a used car salesman. Anyway, finally, they produced the tickets and we were off, of course with incorrect directions given by them and we walked about 6 blocks out of the way. The room smelled like bug spray but the beds were very comfy, the bathroom was really beautiful. Rooms were pretty small and the windows smaller, so no real view. But I have stayed at the Ritz across the street and the rooms weren't as nice as these really. They did have an hour manager's reception with free drinks and appetizers and the staff there were great. Breakfast the next morning in restaurant was good- especially since it was included in our package. :) I have to say that the Aquarium package was a really good deal with those tickets, hour reception, breakfast for two and 2 more free drink tickets. But, overall, I don't think I'd go back to this hotel. There are too many others in Atlanta that are fantastic and want your business.
My ratings for this hotel are:
1.0 Check in / front desk
5.0 Value
4.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness