Helm's Inn, Victoria reservation. Book a room in Helm's Inn online

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Overview and availability

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The Helm's Inn is in the perfect location. We are right downtown Victoria with all its conveniences, yet beautiful Beacon Hill Park is just steps away. The Royal BC Museum and IMAX are in our backyard and we are only 2 blocks from the inner harbour. Fabulous restaurants and activities are just a short walk away. Family owned for over 30 years, our staff is friendly, helpful and knowledgeable. We believe that a happy and efficient staff makes your stay more enjoyable and relaxing. Our award-winning housekeepers keep the Helm's Inn consistently and impeccably clean. We strive to give the best service to our guests, so that they will return and recommend us to others. Our lovely rooms are decorated with furnishings that resemble home rather than a hotel; every room has a small fridge, microwave and coffee maker, as well as an iron and ironing board and hair dryer. The Helm's Inn has everything you need, including an unbeatable price. With our relaxed, comfortable and friendly ambience, we are your home away from home only better. We are right downtown Victoria with all its conveniences, yet beautiful Beacon Hill Park is just steps away. The Royal BC Museum and IMAX are in our backyard and we are only 2 blocks from the inner harbour. Fabulous restaurants and activities are just a short walk away.

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Availability

Average guest rating
4.1

Check in / front desk

4.0

Cleanliness

4.6

Location

4.6

Rooms

4.5

Service

4.4

Value

4.5

Business service

3.3

Mariposa1807 has stayed here and says:

"We booked only one night and wished we could have stayed longer. Friendly staff, great rooms, kitchenette, very clean and cozy, it made our stay in Victoria very comfortable. We would definitely come back! "
12 Jul 2008Read hotel reviews

Hotel facilities

General

Parking (fee required)
Continental Breakfast
Safe Deposit Box
Air conditioning

Pets Allowed
Rooms/Facilities for Disabled
Heating
Television

Non-Smoking Rooms
Elevator
Wi-Fi/Wireless LAN

Activities

Fitness Centre

Indoor Swimming Pool

Services

Room Service
Business Centre
Car Rental

Meeting/Banquet Facilities
Laundry

Airport Shuttle
Ironing Service

Internet

Wireless internet is available in the entire hotel and is free of charge.

Guest Parking

Public parking is possible on site and costs CAD 5.00 per day.

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Hotel policies

Check-In

from 16:00 hours

Check-Out

until 11:00 hours

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

Children and extra beds

Children are welcome.
Up to two children under 13 years stay free of charge when using existing bedding.
One child under 2 years stays free of charge in a baby cot.
All further older children or adults are charged CAD 15.00 per night and person w

Pets

Pets are not allowed.

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More info

Location

600 Douglas Street

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Attractions

Points of Interest

* Royal BC Museum - 0 KMS N
* National Geographic IMAX Theatre - 0 KMS N
* Beacon Hill Park - 0 KMS S
* Craigdarroch Castle - 5 KMS E
* Butchart Gardens - 20 KMS NE
* Victoria Art Gallery - 5 KMS E
* Royal

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Overview and availability

Photos

Guest reviews

How to Book

Hoteliers Photos

Availability

Overview and availability

Photos

Guest reviews

How to Book

The guest reviews are submitted by our customers after their stay at Helm's Inn
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
4.1

Based on 37 reviews

Check in / front desk

4.0

Cleanliness

4.6

Location

4.6

Rooms

4.5

Service

4.4

Value

4.5

Business service

3.3

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 8 | Next page

Loved it!

Average rating:

5.0

Guest name: Mariposa1807, Toronto

stayed in Jul 2008

We booked only one night and wished we could have stayed longer. Friendly staff, great rooms, kitchenette, very clean and cozy, it made our stay in Victoria very comfortable. We would definitely come back!

My ratings for this hotel are:

5.0 Check in / front desk

5.0 Value

5.0 Service

5.0 Rooms

5.0 Location

5.0 Cleanliness

Charming hotel with feel of B&B

Average rating:

4.2

Guest name: noonbear, Broomfield, Colorado

Guest type: Honeymoon

stayed in Nov 2007

We spent our honeymoon in Victoria at the Helms Inn, Oct. 29-Nov. 1. The room was large, clean, and cozy, with a well-equipped kitchenette, and nice "home-y" touches like a live flower in a vase on the dinette table and a statue of a sleeping cat on top of the TV stand. The staff was very friendly and helpful. When I asked about the ghost walking tours, the guy at the front desk downloaded all the info I needed off the Web and gave me a printed copy. They were also very nice about storing our luggage when we needed it. The one hang-up I had was, because it's an older hotel, you could easily hear the people above walking around. But this is easily cured with the television and/or ear plugs! Lovely place to stay, and we will definitely be back!

My ratings for this hotel are:

4.0 Check in / front desk

2.0 Business service

4.0 Value

5.0 Service

4.0 Rooms

5.0 Location

5.0 Cleanliness

Habitación grande y muy bien ubicado

Guest name: Anonymous

stayed in Nov 2007

Helm’s Inn está dividido en varios edificios. Nos alojamos en el Mount Royal que tenía habitaciones grandísimas y confortables. Está muy bien ubicado entre Beacon Hill Park y BC Royal Museum, así que el Inner Harour y el Parlament Building quedan a dos minutos a pie. Puedes tomar el desayuno en tu habitación por CA$ 10.00 para dos personas, pero tendrías que ordenarlo el día anterior lo más tardar a las 6:00 de la tarde. De lo contrario siempre podrías ir al acogedor British Tea House ahí cerca.

Great Place to Stay!

Average rating:

5.0

Guest name: Lynds1974, Campbell River, BC, Canada

Guest type: Honeymoon

stayed in Oct 2007

We stayed at the Helm's on October 26th, 2007. We only stayed one night but it was enough time to convince us how nice the Helm's Inn was. The room was very clean and cozy and came with a nice size kitchenette which we would have used if we stayed longer. It's nice to know that we don't have to worry about where to stay next time we visit Victoria - we'll definately be back! PS... you can't be any closer to downtown - without being right in the "tourist trap" area!

My ratings for this hotel are:

5.0 Check in / front desk

5.0 Value

5.0 Rooms

5.0 Location

5.0 Cleanliness

Have to pay for parking.

Average rating:

3.3

Guest name: macheteready, Los Angeles

Guest type: Honeymoon

stayed in Oct 2007

Pros: VERY big room with a equipped kitchen and stove, oven, AND microwave. Coffee and tea were both good quality. Room had an extra bed. Close to museums, main streets, and park but far enough that it isn't too noisy. The Noodle Box is a delicious place to eat and it is just down the street from the inn. Cons: No elevators to get heavy suitcases up narrow, hard-to-maneuver stairs. Had to pay for parking in small lot. Staff recommended we get back early to ensure parking spot. This was on a Sunday. Park was not as nice as I thought it would be. Veering off the main path to explore led to unmaintained dying plants and seedy looking people loitering. Walls are thin. Could hear people walking around above us late at night.

My ratings for this hotel are:

3.0 Check in / front desk

2.0 Business service

4.0 Value

3.0 Service

4.0 Rooms

3.0 Location

4.0 Cleanliness

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