We spent 6 nights in total at Legacy Suites (a 2 night and 4 night stay, in different room types). Please read the full review because even though I more extensively listed the negatives, we might stay here again. I am just listing as many negatives as possible in order to allow other travelers to make up their minds... you will notice that some negative arguments are quite "fussy". Let's start with THE POSITIVES: Very modern and spacious fully equipped rooms (whatever type you choose). Excellent value for money. Modern, spacious lobby. Free Wi-Fi in the public spaces. Knowledgeable, polite, friendly efficient staff. When you need a taxi, the hotel's staff always manages to find you one in the shortest time possible and when booked via the hotel you never need to negotiate for the taxi driver to put on the meter. Location is quite good on Soi 29, in between 2 Skytrain (BTS) stations. Just off Sukkhumvit but really peaceful to Bangkok standards (once in the room, I said "listen ... you can't hear anything"). The pool looks good and is big enough for a swim, but it could do with a clean early morning, every morning. The sun loungers are new, comfortable and the hotel provides fresh towels. THE NEGATIVES: The "electrics" seemed to be a problem during both our stays. On our first stay the domotics system in our room didn't work, causing the lights to stay on at all times (switches didn't work). 3 hours and a horde of technicians later the problem was finally solved and we could have a nap. On our next stay there were problems with the elevators, so we had to take the service elevator to get from our room to the ground floor. Musty smell in the bathroom (in a Legacy Suite). Attention to detail when dusting and cleaning the rooms. DVD player shelf was heavily laden with dust during first stay (in a Legacy Suite) and the rug was badly stained during our second stay. We are not neurotic about stuff like that but it is just a shame really because the rooms look really good. In order to go to the swimming pool you need to go through the lobby, which sometimes feels a bit weird when you are dressed in shorts, t-shirt and flip-flops amongst other guests in suits (this is probably more of an issue for women). The little things: very modern toilets in the lobby but nothing to actually dry your hands; 2 Samsung LCD TVs and a DVD player in the room but no DVDs you can borrow; always items missing in the mini bar (which you have to notify reception about in order to avoid being charged); fully equipped kitchen but no towel or cloth (if guests can keep the kitchen more tidy there is less work for cleaning staff); the condom pack on the list of items in the room makes it sound like a seedy hotel while it isn't at all; confusion about the Free Wi-Fi by one member of the staff, who pretended we needed to pay for it (happened only once I must admit). During our stay there was extra refurbishing work in other rooms going on, causing quite some noise ... but they scheduled it well and some disturbance is unavoidable really. No room service nor available snacks or drinks when at the pool, which makes sense for serviced apartments. You might be able to get some Japanese food from the restaurant but no easy snack or quick sandwich. Breakfast ... don't bother! It took 4 attempts to get fried eggs that were actually well done (without being fussy) and we suspect that it actually was a lady serving the food that went in the kitchen to actually get the job done. By the time the eggs were ok (9:45am) there was no bacon left and we had to ask for knives, coffee cups, butter and bread because after 9:30am things seem to "slow down". We stayed 6 nights and had breakfast only twice. But we never considered this a major problem really. In Bangkok you only have to walk a few yards to find food anyhow. The Japanese restaurant that is part of Legacy Suites, and where breakfast is served, is quite pricey really (just check the price of a Singha beer). However, this restaurant must be doing something right because they were doing very well every evening. It seemed to mainly cater to Japanese people and I guess you would be ready to pay a premium if the food is really good and you actually know what you are ordering ;-) Overall I would say that this place seems to suffer from an identity crisis "Am I a hotel or serviced apartments?" Why not just scrap the breakfast and reduce the price of the rooms? CONCLUSION: Would we stay at Legacy Suites again? Not sure really ... they are competing in a price bracket where by paying a little more you can get the full 4/5 star treatment (when shopping around). We would for example consider the Marriott Resort & Spa on the river for our next stay, being fully aware that the rooms would probably not compare. It depends what you are looking for really? If you are looking for spacious modern rooms and will be self-catering, then Legacy Suites is perfect. If you want the luxury of a nice breakfast, room service, snacks and drinks at the pool, an international bar and restaurant, then Legacy Suites isn't for you. Management could turn these serviced apartments into something VERY good by paying more attention to detail and deciding if they want to be a hotel or serviced apartments. If they would just forget about the breakfast (but put some essentials in the fridge for the guests on arrival), completely go for the serviced apartments approach and slightly reduce the price this would result in a really good differentiated offering.

I've had the best stay at the Legacy suites! It is very convenient, close to one of the many high class malls, BTS and so on. The service was great and the staff are so helpful and polite! The rooms clean and I loved the pool and the Tennis court, the restaurant is one of the best Japanese restaurants out there. I highly recommend this hotel!

An oasis of calm in the area with excellent facilities and pleasant and helpful staff. Having stayed in many similarly priced hotels in Bangkok this is hands down my hotel choice for future stays. Many thanks.

I stayed at Legacy Suites for 2 nights begining of June. From the airport you can either jump on a taxi (400 baht) or take the express bus. I took the express bus (150 baht) to Sukhumvit and they dropped me off at soi 29 where the hotel is located. Nearest BTS is Phom Phong or Arok. Arok is a bit closer, but Phom Phong is where the Emporium shopping mall is located if you are into brandname stuff. The hotel is modern and very clean. Most important, it's quiet, away from all the traffic. The staff is extremely helpful. The room is spacious, with flat screen tv. I like the bathroom with separate bath and shower. There is a small gym and decent size swiming pool on the ground floor right out side the entrance. The front desk staff always carry a smile on their face and are extremely helpful. Well done to the management. The only thing that was a minus is the breakfast. Wish there were more choice. And the staff at the Japanese restaurant was a bit of a joke. During my first morning, breakfast , the restaurant staff was actually playing with some drunk guests behind the counter laughing and screaming. Quite annoying. I saw some of the guests walked out as they couldnt stand the noise. The next morning I didnt bother to take my breakfast. The Hotel alone and the frontdesk staff rock. I will definitely stay there again next time I visit BKK, maybe this September.