Our suite was wonderful. Marble floors, full stainless steel kitchen, comfortable bed, 2 bathrooms, wonderful oceanview balcony. We could not have asked for anything else. BUT, know this before you go....Towel replinishing is non-existent. You have to ask for each and every wash cloth you use. This may seem like a small problem, but it got very old asking every day on a week long stay. Also, there is no housekeeping service after 5pm. One day, our room was not cleaned at all, and although we were promised that it would be cleaned while we were gone to dinner, it was not. And, we did not receive any apologies when we complained. There is only one restaurant & a tiki bar at the pool for meals. The restaurant's food is delicious, but pricey. The tiki bar is affordable for food, but pricey for drinks. Room service is only available for breakfast. There is no shuttle service to or from the airport. The only shuttle service available is to/from Duval St. We were unimpressed with the staff, excluding Serge, the shuttle driver. He was wonderful, if you go, tip him well! We were extremely disappointed with the night desk clerk that refused to apologize for the housekeeping snaffoo, and the concierge. He was short, unwilling to assist more than just on the basic level The property is on the northern end of the island, just before the Stock Island bridge, a $17.50 cab ride to/from Duval. Also, be aware, if you ask the hotel staff to get a taxi for you, they will hand you a business card for a local taxi service. I have never been to any upscale hotel/resort that did not have doorman to take care of acquiring taxis. The shuttle stops at 10:20pm, so rent a scooter if you do not want to be limited by the shuttle hours. Car parking is $10 a day at the hotel, and $10 a day in downtown lots. The beach is lovely, but the water is filled with algae. You will love the view, but not want to swim. The pool, however, is wonderful. In conclusion, while we were completely pleased with the suite, we were not at all happy with the staff. I have never received such poor service, except for Serge, the shuttle driver, while spening so much money. They simply acted as if they did not care if you stayed there or not. This property should not bill itself as a resort, as it does not have adequate amenities/service to do so. It would be better served to advertise as a limited amenity hotel.

I have to say that this is the most beautiful resort we have ever stayed at. Everything was new and spotless. The rooms are very plush and comfortable. Most have views with balconies. They have resort views, garden views, and ocean views so you have to decide which one you want. They also have some rooms with no view at all, but it is still a very high end room. We had a suite overlooking the ocean. It had a full kitchen and two bathrooms. The master bath had a jacuzzi tub which was very romantic. The bedrooms had large flatscreen t.v.'s and marble floors with a large area rug. We spent most of our time on the balcony overlooking the water. There is a small private beach that they made in front of the water view suites. It is nice to sit out and have a drink. The pool is very large and inviting. There are cabanas nearby for guests who wish to take a snooze near the pool. We ate at Tavern N Town and is was very good. This restaurant is on the property and is also new. This hotel is at the entrance to Key West and is just what we were looking for. We simply drove to old town or took a short taxi drive when we wanted to go out. It is not very far at all. We really wanted to stay away from all the hustle and bustle of old town Key West. We can not wait to return! They have 24 hour concierge that will set up activities for you. p.s. Some reviewers still confuse this property with the Holiday Inn Beachside, which is now the Holiday Inn Keywester. The Holiday Inn Beachside used to be on the site of the Beachside Resort. It was demolished and they moved across the street to take over another economy hotel. The Beachside is completely new and is very beautiful as you can see from the website. It has only been open since October 2007. Check out their Grand Opening Rates!

All I can tell you is this place was wonderful! My Husband and I just got married at Beachside over Memorial weekend. I would recommend it for anyone. Small or big wedding they are very helpful with anything you may want or need. They even left a special surprise for us in our room on our wedding night. Everything at this place is amazing inside and out. If all you did was stay at the resort for your trip it would be a vacation in itself. They have shuttles that leave every hour to get you to Old Town Key West and pick you up 20 min after the hour to bring you back. A wonderful pool and hot tub, and very nice bar area outside by the pool where you can even order food. I really cannot say enough good things about this place. I actually miss the bed because it was so comfortable. We will be back for sure! You will love everyone who works there because they are so friendly. They will do anything possible to make you feel like you are so important to them. Shot out to all of our friends at Beachside Carina, David, Warren, Patrick, Billy ect. you all are great!