After we had read all available reviews about the Lotus Boutique, we were quite nervous about what we would find there. Fortunately we were positively surprised and we really had three wonderful days in Dubai. The staff were extremely friendly, for example they organised an early check-in at around 10 am instead of 2pm, the breakfast staff was constantly checking if we wanted to try an omelette or have more coffee etc. and we immediately got an extra blanket when it got a bit cold at night. The best about the whole stay was probably the clean room with a huge king size bed that you just didn't want to leave in the morning. The only downside to the hotel was probably its relatively isolated location. It is still very close to the (old) airport but you need to catch a taxi (very cheap) to pretty much everywhere else in Dubai. If taxis are late or the traffic is loud, well, that's not the hotel's problem or responsibility, that is Dubai! I don't know why this hotel got such bad reviews, maybe these people had extremely high expectations. We didn't expect too much cause it is quite cheap to be honest and maybe we were very lucky but we were really positively surprised and had a great time there. It was definitely great value..

Situated on the "wrong" side of the Creek. Personnel smiling but incompetent. Timing of airport drop-off not reliable. If you are wondering why you get a room there while most other hotels are booked out, you'll know why after spending some nights there. One of the few advantages is that it's close to the (old) airport. When the new Super-Airport will be operating (far away from Dubai City), I can't think of any other good reason to choose it again.

avoid at all costs. terrible location, poor food, poor service

We sort of selected this hotel from the list that Emirates airline people gave us at the airport and they booked us with the hotel. The hotel is situated in an odd spot as far as taxis are concerned. The rooms are spacious, clean and new. But there are glaring problems such as steel door stoppers that jut out from the floor and can potentially slice your toe if you are not watching. The TV has no cable worth speaking about and you can only watch a couple of programs. Our room had a great view of the airconditioners outside. So, all in all would pick something else.

My husband, 3 year old daughter and I stayed a night recently and found most reviews were accurate that I had read prior to booking. As a summary- you receive a drink upon arrival with sweets for the kids, friendly service, a lovely modern room and huge king size bed. The pool was a great relief! However, there is frequent traffic noise and planes overhead which may keep some people awake if they are not used to it. Another problem we encountered was that whilst they may smile and be polite you may not get what you were expecting. For instance the child bed was not set up yet and they needed reminding after we got to our room. Secondly, we asked for an earlier breakfast, were promised one and no-one knew anything the next day. Thirdly, we booked a shuttle to the airport which was complimentary, however, we had to wait 30 minutes for it to leave which made us late and we nearly missed the plane! On a positive note, we found a terrific place for an early dinner at 5pm. Turn left as you leave the hotel, walk about 100 metres and you will find Tahera Restaurant. They have an extensive menu, fantastic flavours and it's great value!