Reviews are ordered by language and date with a maximum of 25 reviews.
Unpleasant experience
| Average rating: |
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2.0 |
Guest name: estatemgr, orinda, ca
Guest type: Family with children
stayed in Jul 2007
We did not like this hotel at all. The staff was apathetic and we felt ripped off. Our reservation stated that hotel "amenities" included a gym and pool. True, but those amenities are not run by the hotel and you are charged to swim. It is run by a different company and the hotel guests are allowed to use the facilities. My son left his goggles by the pool and when he went back to get them (withing minutes) they were gone. When my husband asked the girl at the desk, she suddenly only spoke Portuguese, even though she spoke English an hour earlier, and indicated shen knew nothing about goggles. When he got assertive, they goggles suddenly appeared. My husband ordered a gin and tonic at the bar and was charged 4 euro for the gin and 2 euro for the tonic! We have travelled all over Europe and have never been charged like that! When I talked to the manager he basically shrugged and handed me the bill. My advice, skip Coimbra and the Tivoli all together. There are much nicer places in Portugal. Oh and one more thing, the rooms are spacious but very worn and tired looking. Not worthy of 4 stars.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Value
1.0 Service
2.0 Rooms
3.0 Location
2.0 Cleanliness
OK for the money
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3.5 |
Guest name: xxxxxxzxxxxxxxx, Oxford, England
Guest type: Honeymoon
stayed in Mar 2007
The Tivoli Coimbra claims four-star status but that seems a bit optimistic to me. However, even if considered as a three-star hotel, it offers good value, with double rooms available for €76.00 including breakfast if you know the right questions to ask (hint; say that you are arriving in Coimbra by train).
The hotel is part of a rather ugly concrete development that stands on a busy street corner on the northern edge of the town centre. The area is busy and safe, but lacks any charm whatsoever.
Think of this as a four-star hotel and you will be disappointed. However, judged as a three-star hotel it does most things reasonably well. One area of concern is the ventilation of public areas, as one smoker can quickly make a large area quite unpleasant.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
4.0 Value
4.0 Service
2.0 Rooms
3.0 Location
4.0 Cleanliness
Bueno
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3.0 |
Guest name: rinoxx, alicante
Guest type: Honeymoon
stayed in Sep 2006
Estuvimos una sola noche en el hotel tivoli de Coimbra. El hotel es un poco viejo, aunque tiene determinadas zonas remodeladas.
La habitación es muy grande y espaciosa, aunque un poco vieja. La decoración también es antigua. El baño es lo que peor nos pareció puesto que debe tener mas de 30 años, y la bañera es de esas con cortinas, algo muy poco higienico y que nos agrada nada.
Tiene buenas vistas al casco viejo de Coimbra. Es sin duda uno de los mejores de la ciudad. El buffet nos pareció estupendo. Mucha variedad y calidad. Lo recomendamos a futuros viajeros, ya que en Coimbra es posiblemente el mejor que hay.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Business service
3.0 Value
3.0 Service
3.0 Rooms
3.0 Location
3.0 Cleanliness
Comfortable business style hotel
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4.0 |
Guest name: PPS, London
I stayed here in November 2005 and thought it was a decent, comfortable "business style" hotel. The staff were very friendly, breakfast was decent, the rooms a good size, beds huge and the whole place in decent condition.
It's not far in to the centre of town, and there are decent restaurants nearby. Rooms on the front are a little noisy as there is a main road below, but then they have the good view over the town.
Overall, good quality for the money if a little "faceless".
My ratings for this hotel are:
4.0 Value
4.0 Service
4.0 Rooms
4.0 Cleanliness
Old fashioned hotel but not to many options to choose
| Average rating: |
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2.8 |
Guest name: HansPfaall, Basque Country, Spain
I stayed one night here, after having been some days through the north of Portugal.
As everything in this part of the country the hotel was extremely cheap and old fashioned, but clean and well located.
The breakfast was great and it has indoor swimming pool. The room was large and the reception and the bar were correct.
The only bad things could be the bathroom (it was large but old) and the sights (Coimbra seems a very bad preserved city and all the narrow buildings were filthy, so our room had sights to a stinky backalley)
Anyway, we watched the other hotels of the city and this was probably the best.
Hope this helps.
My ratings for this hotel are:
3.0 Value
2.0 Service
3.0 Rooms
3.0 Cleanliness