I went to Tulsa on a business trip and the Crestwood Suites was the hotel that I was told to stay at. The best description for this place is SABENA, as in Such A Bad Experience, Never Again! This place had the riff-raff hanging around the lobby, I come from Chico, CA so I know my riff-raff, the room was smelly like mold, there was a black ring around the toilet bowl, it made me wonder when it had last been cleaned, spider webs all about the room, stained carpet, stained furniture, all I can say is sleep in your rental car, it is probably a lot cleaner than this place. I would stay far, far away from this hotel.

This hotel is in major need of an extreme makeover and clean up. It has potential! Our suite was not clean. There was a spider in the sink, hair in the fridge and on the floor and there were cob webs in all the corners. Staff was not responsive to needs, it took more than 3 calls to get room issues taken care of. We were staying as part of a group and several in the group had the same types of issues and worse. Breakfast was OK -- not many healthy choices. I have to believe there are much better choices in Tulsa for the same price.

I was extremely disappointed with this hotel! When we arrived, the lobby was locked and a security guard came to the door to unlock it. (This was my first red flag) Then we were required to sign a waiver stating we would not be obnoxious, bring in kegs, etc. (2nd red flag) I had reserved a hotel to accomodate myself, my mother and my son and I was given a "suite" with only one bed. When I called to tell them, they told me that they only had a "regular room" available. We chose to switch to the other room, and I decided I would ask for a reduction in rate since we did not stay in the suite I had requested. Once we got to the room and looked around it looked old and shabby. The furniture was banged up with pieces missing in places, the rugs were stained, the wallpaper was peeling and the grout in the bathroom was dirty. In addition, it was extremely loud, people were running up and down the outer hall until 4 am, young children could be heard crying - basically one could hear everything in the next room. In the morning, they offered a full breakfast bar and it was pretty good. When I asked for a reduction in fee because of the above, I was given approximately $10.00 off.