Absolutely enjoyed the Fitzwilliam. The staff and concierge were extremely helpful. The location is excellent, right off of St. Stephen's Green. So close to everything, and great restaurants nearby. Room was clean, although a bit small, but well decorated. We could have stayed longer! I wish all our accommodations were this comfortable! Kudos again to the staff, very friendly & helpful. I will stay here again when I return to Dublin.

This hotel has location: it is ideally situated if you want to stay right in the heart of Dublin adjacent to one of the main shopping streets and city centre highlights. It is modern and brightly decorated. The staff are very friendly and helpful. On the downside, our bedroom was compact and we were told that, like ours, most of them look out onto the courtyard. In fact it is a landscaped area between the Hotel and the adjacent building which seemed to be some sort of office/library/work space. Throwing open the curtains on the first morning I realised that there was an array of people at desks about 40m away looking, what felt like, directly into my room. The window seat makes that part of the room feel like a mobile holiday home. The tea and coffee making facilities are of the slide out variety type - you have to take the kettle out to find a power source. The coffee was instant - and no biscuits: a bit limited for a hotel of this calibre. When I was sitting at the desk my wife couldn't pass from one end of the room to the other: compact, as I say. Most disappointing for this standard of hotel was the breakfast buffet. I have had much better in less expensive hotels. On the first morning, arriving about an hour before breakfast ended, the buffet looked 'tired' and depleted. Strawberries were less than fresh and after a lot of effort whoelmeal bread was found, but it was stale. Stay here if you want location and can afford it.

Just returned from a great Ireland vacation – and really enjoyed our stay (2 nights) in Dublin at the Fitzwilliam Hotel. Pros: • Room was unavailable when we arrived at 8am from the airport – but hotel was more than accommodating, holding our luggage and even giving us use of another room (a double) while we waited for a twin room to become available • Excellent location by park, shopping and many restaurants • Modern rooms with comfortable beds (nice pillows), CD player, fresh flowers, flat screen TV, umbrella, robe, hairdryer • Bath was spacious and updated with great lighting and H20 bath products • Twice daily maid service with tasty chocolate • Lobby was very comfortable with lots of seating and a fireplace Cons: • Breakfast was not included • Our room was quite a far walk from the elevators • We had trouble with our TV remote (even after asking for it to be replaced) and shower didn’t drain properly

This was my second stay and am pleased to be able to report that there was no over-heating issue with the room. As suspected it was not a recurring problem. Visiting Dublin frequently, I will return to this address with pleasure. I like the quality furninshing of the rooms, the bar and the contemporary interior decoration. And of course the service matches. I have also reviewed Thornton's separately under its own section.

We are always unlucky with chosing rooms. The fitzwilliam has had great reviews, but my boyfriend (now fiance!), booked us a deluxe room, without my knowledge (lots of surprises!), but the room itself was rather dissappointing. Bathroom was a bit pokey, with a small seperate shower from the bath. We eventually actually opted for a smaller, quieter room and actually downgraded. If you look at this hotel, make sure you clarify what you want as deluxe isn't doesn't always live up to it, and you may end up paying more than you need as the standard rooms are actually pretty decent. For a positive, the breakfasts are fantastic! Free Irish papers as well. On another neagitve, it really is a tourist hotel, so doesn't have the boutique feeling of the Dylan (which we have stayed in a couple of times). I won't be rushing back and am still on the hunt for the perfect Dublin hotel, though I will have very fond memories of Dublin on the 14th June 2008.