We stayed in Husa Moncloa for 2 nights at the end on May. We picked the hotel as we didn't want to spend a fortune on a room but we wanted to be able to get right into the centre really quickly so it's location next to a Metro stop sounded ideal. We were pleased with the location - really easy to get from the airport to the hotel - line 8 on the Metro and then line 6 to the Metro stop by the hotel where it is literally a one minute walk to the hotel. The reception area is really small and the staff were not very friendly so we were a bit uncertain at first. However, you don't spend more than a few minutes there and the room size more than made up for it. We had requested a room at the top of the hotel (which we got) and the room was really big. Decent size double bed, double wardrobe, desk, sofa, table. Large bathroom with double sinks and bidet. You don't get any complimentary little bottles of shampoo/conditioner (there is liquid soap but it is in a huge container attached to the wall). Fittings and furnishings were fine but a couple of things needed repairing (safe didn't work/bidet tap was broken and the shower head was loose - nothing that ruined the stay but all things that just made the hotel seem like a basic 4 star hotel). Breakfast was included in our rate and was adequate - selection of cold meats, fruit, cereals. The staff at breakfast were friendlier than on reception. El Corte Ingles is right next to the hotel which is really handy if you want to grab a snack/something to drink cheapily which we did on the first night but beware the fridges are all on automatic senses so you can't put anything in them. It is really easy to get right into the centre by getting the Metro but beware as we were only there from Friday afternoon to Sunday afternoon and we were subject to three pickpocketing attempts! My partner is really pale so stands out as being a tourist. We have been to lots of cities in the last few years and used public transport and have never been subject to crime. This seems to be a real problem. If you stay in the hotel then be careful when using the Metro to go into the centre: men - don't carry cash in your trouser or shirt pockets; women - make sure bags are across your bodies and that they are bags which can be zipped.

The hotel is in a good location but I wouldn't rate it as a 4 star hotel. Reception and room service seemed to be the weak areas of the hotel. When my partner and I checked in, in the evening, we were greeted by a very sullen receptionist who seemed to find it a little inconvenient that she had to check us in! The day staff however, were friendly and helpful. We ordered room service on our first night- only a couple of drinks and a sandwich and ended up waiting an hour. When we rang room service to see if it was on its way we were told rudely that yes it was and then were hung up on. The light in the bathroom was hanging out of its socket when we arrived, which considering it was in the bathroom, is quite dangerous. On the plus side, this was resolved quite quickly when we pointed out the danger it could present to guests. However, the hotel breakfats was good and the rooms were clean and a good size although when I visit Madrid again, I think we'll use a different hotel.

Stayed at Husa Moncloa April 08. We got room 349 which was a very large room. The bathroom was very big and clean however the bathroom ceiling need much attention. Our son loved the pool. You have to wear swim cap - reception will supply you one for free if you do not have one. The pool ceiling too needs a lot of attension. Hotel only 10 min walk from Gran Via. Overall good location.

We stayed here on 1st November for 1 night . It is a good hotel in a convenient location. Excellent sized room and bathroom - it is close to the metro and to the Corte Ingles and plenty of restaurants in the area. We had stayed at the Best Western Atlantico earlier in the week - on balance that hotel is better - it feels a bit more luxurious and is more central - on Callao. But the Husa Moncloa has an indoor pool, sauna, steam room and gym which was a big hit with my son. The pool is small and you are expected to wear a swimming cap, but the whole fitness area is a laid back, with some interesting showers that have hot and cold jets. Breakfast was very good, an excellent selection and the room was well soundproofed at night.