We took a taxi from Milan to the hotel. When we left, we took the morning shuttle from the hotel to the airport. The management could not have been nicer to us. They went out of their way to help us, especially with resteraunt suggestions, and even made a special reservation for us the night before leaving - and we were treated like royalty. We would highly recommend this hotel. The little town that is totally walkable lies just across the street. Very quaint and friendly.

We booked a night at this hotel in order to catch an early flight from Milan's international airport. A prime consideration was their "free shuttle" to the airport. However, once there, we were informed that the "free shuttle" is offered only in the morning, a fact that they fail to disclose in their internet site. In addition, when we called from Milan for directions on how to reach the hotel, they told us to use the train to Gallarate and gave us the impression that the hotel was across the train station. We found out, however, the hard way, that it is located at a distance nearly impossible to walk while carrying luggage’s. Furthermore, when we complained about the fraudulent information given, they rudely told us to take our business elsewhere, despite the fact that we had confirmed reservations. Needless to say we will NEVER pay this hotel a return visit.

The hotel stated it is 10 minutes from the Milan (Malpensa) airport and has a free airport shuttle. What they didn't say is that the shuttle operates for only 3 hours, from 7:00 a.m. to 10:00 a.m. When we arrived at the airport at 5:00 p.m., we soon learned we were facing a $30-$40 taxi fare.