This hotel advertises itself as "close to the Jaarbeurs, the Uithof and the attractive centre of Utrecht ... The express tram to the centre ... is approximately 5 minutes" NONE of the above is true. This hotel is a few miles away from the town centre (the tram takes 15 minutes) and is in a very run down and unattractive area. You have to take the tram every time you want to go anywhere because there is nothing in the vicinity of the hotel except some apartments and a bus depot. An indication of the sort of area it's in is that there is a 10 ft high electrified fence around the hotel. The room was clean but a little small and dark. The staff were friendly but they totally ignored the "do not disturb" sign my wife put on the door when she was feeling unwell and trying to get some sleep. You get paper cups in the room and although tea and coffee is supposed to be provided, we had to ask for it almost every day. This isn't the worst hotel in the world but I'm in no hurry to get back there!