Having spent a long time looking at the Hotels in Turin prior to my visit, I wanted something a little bit special for a romatic weekend away. I was disappointed that the Hotel, whilst clean, the facilities were less than acceptable for a 4 star Hotel. Room service was non existant after 10pm. The bar closed at 10pm. The Restaurant boasted on the Hotel website was not open for Dinner , only for breakfast.The mini bar in the room was not fully stocked. Glasses one day in the room, not the next. Room turned down one night not the next. Breakfast produce in the restaurant, one day it was full, the next empty and the scrambled eggs burnt, cold as was the bacon they served. The staff were extremely efficient in the restaurant, although we were regularly served cold coffee. Celestino, the Bar Manager, was very efficient and helpful, and he was delighted to assist.He also seemed to be the chief cook, and bottlewasher, coveing a multitude of tasks, from cooking to, serving, to clearing, to room service. Such a beautiful Hotel, sadly it is in need of some major modernisation, and rejuvenation .I was disappointed in my overall stay at the Hotel, although it was comfortable

We booked a triple room at this hotel for a 2 night stay. The location of the Turin Palace is excellent - the shuttle bus stop for Turin Airport is literally around the corner, so there is no need to try and find taxis etc to get to the hotel. The hotel has an imposing entrance lobby; check-in was quick and efficient. Our room was on the 5th floor, and as we stepped out of the lift, our spirits sank somewhat, as the corridor was very gloomy with grubby walls and looked like a cheap apartment block rather than a 4 star hotel (we glimpsed a corridor on the 2nd floor which was in a different class - very plush!). Our room however was huge, as was the bathroom (huge, deep bath and separate shower, and 2 sinks) - I must say it was not very modern (none of the furniture matched and was a bit 'tacky') BUT it was very clean and the beds were very comfortable, and a surprise turn-down service was a nice touch. There are no tea and coffee making facilities in the room, but a mini-bar and hair dryer are provided. So all in all we were happy - booking triple rooms can sometimes be a bit of a lottery, but in this case the ample space more than compensated for the lack of modernity. Breakfast was included in our package, and this was really excellent. No complaints whatsoever - the restaurant is quite lovely, and tables are properly set with white linen etc. They also have a nice bar area where we had drinks both evenings - very friendly barman and a nice, relaxed atmosphere. Turin is a fantastic city - so much to see, lovely to stroll around, views of the Alps (if you're lucky with the weather and visibility) and still not too touristy. Locals did warn us however to be vigilant, as street crime has risen since the Olympics. Vast choice of restaurants and bars, all at very affordable prices. And make sure you try the local wines, cheeses (and ice cream) for which the Piedmont is famous - some restaurants only offer local wines, and the lists are huge! You can do everything on foot, but a good idea is to buy the Turin Card for EUR15 for 48 hrs which gives free entry to all museums, so it is fantastic value. It also covers a tourist bus which goes round the city, so you can jump on and off at your will, and it also covers some of the river boat cruises. We will definitely go back to Turin again - we would probably stay at the Palace again, but if so, we might be a bit more discerning as to the type of room we are allocated.

Abbiamo prenotato una tripla per due notti. La posizione del Turin Palace è eccellente – la navetta che porta all’aeroporto è proprio dietro l’angolo, perciò non c’è nemmeno bisogno di chiamare un taxi. L’entrata dell’hotel è davvero imponente; il check-in è stato rapido ed efficiente. La nostra camera era al quinto piano. Quando siamo usciti dall’ascensore, ci siamo rimasti un po’ male: il corridoio era sporco e sembrava quello di un condominio di basso livello, invece che quello di un hotel a quattro stelle (il corridoio del secondo piano, invece, era molto elegante). La camera era comunque spaziosa, il bagno aveva sia la doccia che la vasca e due lavandini – devo ammettere che non era moderno (i mobili non stavano bene assieme e l’impressione generale non era buona) MA era tutto molto pulito, i letti erano comodissimi e il servizio ottimo. In camera non c’era una macchinetta per il caffè, ma sono presenti un minibar e un asciugacapelli. In fin dei conti siamo stati bene – le camere triple in genere sono una lotteria, ma in questo caso c’era un sacco di spazio che compensava la scarsa modernità dell’ambiente. La colazione era inclusa nel pacchetto, ed era davvero ottima. Sul cibo, niente da eccepire, il ristorante è carino e i tavoli sono apparecchiati come si deve. C’è anche un bar, dove abbiamo bevuto qualcosa tutte e due le sere. Il barista è molto gentile e l’atmosfera è rilassata. Torino è una città fantastica – ci sono un sacco di cose da vedere, si scorgono le Alpi (se avete fortuna col tempo) e non ci sono troppi turisti. La gente del posto ci ha detto di tenere gli occhi aperti, perché la criminalità è aumentata da quando Torino ha ospitato le Olimpiadi. C’è una grossa scelta di ristoranti e bar, tutti a prezzi convenienti. Provate i vini locali, i formaggi e i gelati, per i quali il Piemonte è famoso – alcuni ristoranti offrono solo vino locale, e la lista è davvero lunga. Potete andare dappertutto a piedi, ma è conveniente acquistare la Turin Card, 15 euro, vale 48 ore e vi permette di entrare gratis nei musei. Ne vale davvero la pena. Con la carta potete sfruttare anche l’autobus che fa il giro della città. Potete salire e scendere dove volete, e vale anche per alcuni tratti della crociera sul Po. Ci torneremo sicuramente, è probabile che dormiremo di nuovo al Palace, ma staremo attenti alla camera che ci daranno.

Nous avions réservé une chambre triple à cet hôtel pour 2 nuits. Le Turin Palace est un hôtel extrêmement bien situé – l’arrêt de la navette qui va à l’aéroport de Turin est littéralement à deux pas, donc pas besoin d’essayer de trouver des taxis etc pour rejoindre l’hôtel. La réception de l’hôtel est imposante, enregistrement rapide et efficace. Notre chambre était au 5ème étage et en sortant de l’ascenseur, nous avons été assez déprimés, car le couloir était assez lugubre et les murs crasseux, on se serait cru dans un immeuble d’appartements bon marché plutôt que dans un hôtel 4 étoiles (nous avons jeté un coup d’œil au 2ème étage en passant, et c’était très différent, très luxueux !). Cependant, notre chambre était immense, tout comme la salle de bains (énorme baignoire très profonde, douche séparée et 2 lavabos). Je dois dire que ce n’était pas très moderne – les meubles étaient mal assortis et cela faisait un peu "ringard", MAIS c’était très propre, les lits étaient très confortables, et le soir ils venaient préparer la chambre pour la nuit, un service inattendu et bien agréable. Il n'y avait pas de bouilloire pour se faire du thé ou du café dans la chambre, mais un minibar et un sèche-cheveux. Donc dans l’ensemble, nous avons eu un bon séjour. Quand on prend une chambre pour trois, c’est souvent tout ou rien, mais à cet hôtel, les chambres de cet hôtel sont tellement grandes qu’on en oublie le manque de modernité. Le petit déjeuner inclus était vraiment excellent. Absolumenr rien à redire, très belle salle de restaurant et tables bien présentées, nappes blanches etc. Il y a aussi un bar très agréable où nous sommes allés prendre un verre les deux soirs – le barman est très sympa et l’atmosphère relax et décontractée. Turin est une ville fantastique – il y a tellement de choses à voir, c’est très agréable de s’y promener, on voit les Alpes au loin (quand le temps est clément et que la visibilité est bonne), et ce n’est pas trop envahi de touristes. Toutefois, les habitants nous ont dit d’être vigilants, car le taux de criminalité a augmenté depuis les Jeux Olympiques. Il y a l’embarras du choix comme bars et restaurants, tous à des prix très abordables. N’oubliez pas de goûter aux vins, fromages et glaces du pays, qui ont fait la renommée du Piémont. Dans certains restaurants, on ne trouve que des vins du pays et il y en a une fameuse liste! Certes on peut tout faire à pied, mais c’est quand même une bonne idée d’acheter la carte de Turin pour 15 €, qui vous donne accès à tous les musées pendant 48h, c'est génial pour le prix ! Et comme elle donne aussi accès au bus touristique qui fait le tour de la ville, on peut le prendre en passant, et descendre et remonter n’importe où à volonté, de plus elle est aussi valable sur certaines croisières sur le fleuve. Nous retournerons certainement à Turin, sans doute à l’hôtel Turin Palace, mais nous serons un peu plus vigilants sur la qualité de la chambre qu'ils nous attribueront.

Just wanted to say that I have just returned from a trip to Turin staying in the Turin Palace. What a great hotel, the reception areas were beautiful, the breakfast scrumptious, when ordering drinks in the evening the waiter bought out so many nibbles such as cheese, olives, crisps, nuts, chocolates the works! i was fit to burst. The bedrooms were dated with a 70's feel but spacious and exceptionally clean, the maid service was prompt and attention to detial was impeccable. I would highly recommend this hotel for its location also, all you need within easy walking distance.