Reviews are ordered by language and date with a maximum of 25 reviews.
Never again
| Average rating: |
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1.7 |
Guest name: roy8, Slough
Guest type: Honeymoon
stayed in Jun 2008
This was not a good holiday complex.
Although the quantity of facilities were good everything was on time limits. The staff were unfriendly and the Thomas cooks reps were no where to be seen.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Value
1.0 Service
3.0 Rooms
2.0 Location
2.0 Cleanliness
I felt like we were saying goodbye to friends not hotel staff!!!
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5.0 |
Guest name: Chrisali, Northants
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Lovely hotel but unlucky with the food!
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4.2 |
Guest name: JULESBWestSussex, West Sussex
My family have just returned from a weeks stay at the all inclusive Papillon Belvil.
The hotel is spotless and the staff very helpful, nothing is too much trouble. My children (9 and 6) loved the pool and waterslides and it was great being so close to the beach.
We all loved the all-inclusive idea and initially we weren't disappointed.
Our first impressions were that we were in heaven but things changed after day 3 when my husband came down with horrendous food poisioning and this continued for the remainder of our week. Myself and my daughters were also unwell with dodgy stomachs and we were then reluctant to eat much.
There is so much choice of food and it is spotless there but the food is put out when dining starts and although replenished, some dishes stay out for a while and we became unsure of what to eat.
Unfortunately this ruined our holiday and we were glad to get home. It is such a shame as this hotel is perfect in every way and maybe we were just unlucky, but we won't be doing all inclusive again,as there is no where else to eat and when you have had food poisioning you don't want to go back to the restaurant.
There was lots of entertainment available if you wanted it and sunbeds were plentiful. The english are certainly out numbered by the Russians,but on the whole they are OK.
I would also recommend if you go out of the hotel, like I did with Cosmos for a Turkish Bath and massage, go along with others because although it was enjoyable I felt very vulnerable and not sure what to expect. Had we not been ill then the rating would be much higher. Maybe not a 5* hotel but very close.
A lovely hotel but sadly we would not go back.
My ratings for this hotel are:
4.0 Check in / front desk
5.0 Value
4.0 Service
3.0 Rooms
5.0 Location
4.0 Cleanliness
Best holiday ever
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4.9 |
Guest name: NewmarketGinster, newmarket
Guest type: Family with children
stayed in Jun 2008
We have just come back from the Papillion Belvil and I am distraught to have left. We had the best holiday and cannot fault the service which was definately 5 star. All the staff could not have done enough for us and were so friendly. The place was spotless and nothing was too much trouble. My children aged 13 and 10 were busy the whole time and enjoyed the flumes, the pools and the pancake house. The shows were so professional and we all enjoyed every one of them. Lord of the Dance was superb. The animation team had so much energy and made us feel really special but not once were we hassled to do anything - only invited. The gardens were beautiful and our rooms were cleaned every day where the maid left fresh flowers on the beds. The food was excellent with so much choice and the hot donuts round the pool in the afternoon were just what we all fancied! I think the review written before this one must have stayed somewhere else - I cannot see that they stayed in the same place as us!!
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
4.0 Rooms
5.0 Location
5.0 Cleanliness
Great Hotel
Guest name: WendyNottingham, Nottingham, United Kingdom
We have just returned from this hotel in Turkey.
I would not hesitate to recommend this hotel it is terrific.
We had a shaky start. we arrived in the early hours of the morning and were given a dreadful place, not a bungalow or apartment, it was just like a cell, no balcony just a very small window. It appeared to be close to some sort of a farmyard with chickens and goats.
We found out that most of the English guests had also had this experience but we were moved on request very quickly to a lovely room in pleasant gardens early next morning.
This over and done with we were highly delighted with the facilities of the hotel.
Lovely large swimming pools, beautiful gardens and a lovely beach.
Loads of sunbeds around the pools and on the beach.
The food was fantastic, I have never in 25 years of foreign holidays ever seen such a variety of dishes.
Great pool bars with lunchtime grills, salads etc.,
Speciality restaurants which you can eat at for no extra charge were great.
The only hiccup is, do not expect to get a English breakfast!!
Eggs, beans and some sort of inedible sausages but no bacon.
Plenty of other stuff, eggs in any way you want them.
All sorts of drinks all day, soft drink machines all around the pool area.
The entertainment was second to none, great team of entertainers, everyone so friendly.
Not a lot of English people, lots of Russians and Germans but most were friendly, no hassle anywhere.
We did not spend any money at all in the resort, there did not seem to be any "tills" anywhere apart from the few shops.
I would certainly recommend this hotel to families, they brilliant with the children.
We would certainly go back again.