I booked this hotel for 3 nights on a theatre/hotel package and wanted a 4/5 star hotel with a pool .....the kids love a swim after a weary day in the city..after booking it i came across the reviews on this website and immediately tried to cancel the booking...I couldn,t without losing my deposit so i stuck with it begrudgingly...boy am i glad i did..this hotel is SUPERB for families..yes the staff are mostly east european but they are very friendly and speak perfect english..the pool area was as clean as any 4/5 star i visited..the breakfast was again superb with an excellant choice of cereals,fruit,juices,yougart,breads etc and our kids favourite...hot chocolate made especially for them...the convient location for the theatre area and tube station make this hotel a no brainer for families...our double room was spacious on the 4th floor with a lovely bathroom and a 28" flat screen tv..plenty of buscuits and a coffee/tea maker made the room very attractive after a late night in Covet garden...don't belafraid of the negative reviews on this hotel...its a treasure

I stayed here for a night in June, choosing the hotel for its location and reasonable rates. The hotel was, in my opinion, great. The staff were very friendly and helpful, the bar service was excellent and the breakfast service was very well run, especially given that the large restaurant was full. The room was smallish, but well equiped and very clean. We had a room on a high floor - so there were great views over north London. Have already booked again for later in July.

In a sensible area (for business travellers, it's midway between City and Mayfair, for tourists, it's walking distance to Covent Garden and theatreland), this hotel is, by London standards, moderately priced. The rooms are generously sized, with good bathrooms, a kettle for tea/coffee (yay! my favourite must-have amenity) and a mini-stereo (another yay! for my favourite indulgent luxury - my own music in the room). There's a pool in the basement, a bit of an odd size (that 1.5km morning workout will take some clever maths), but it's there and usable. The gym's underground but quite good. The staff are all friendly and helpful, if a bit dopey at times. A request to send a letter took three staff five minutes of head-scratching to decide they couldn't work out how much to charge me. What concierge service is more basic than handling guests' mail!?!? Their in-house internet service (paid, but fast) wouldn't give me an IP address to start with, and the staff member couldn't work out that they needed to reboot their server. Breakfast is wildly overpriced and not that great, in a miserable dining room, but there are plenty of cafes within two minutes' walk, so that hardly matters. But I paid about GBP200 per night, which for a hotel of this quality and a room this big (and comfortable) in central London is a bargain.

This was my second visit to the Grange Holborn. My sister and I stayed here on a Saturday night to celebrate her birthday. It's in an excellent location - very central, which is probably its best feature. The basement pool is very nice - we didn't notice any dirt like previous reviewers. We were allocated a twin room, as requested, but unfortunately this was the 'hen party' floor - lots of noisy squealing girls, who were bound to be even noisier when they returned later that night, so we asked to be moved. They had no more twin rooms left, which I don't really believe at all. We were eventually given a rather shabby-looking double room on the first floor. The bed was practically at knee-height with ugly metal feet that are painful if you stub your toe (we both did). Not particularly impressive, especially as the twin room was quite smart. The bathrooms are very small. The staff aren't particularly helpful and have a poor grasp of English. We were given a late check-out (12pm), which we requested, but for some reason they telephoned our room at 10.30am and woke us up (it had been a long night). All in all, this isn't a bad place to stay for one night, and at ?85 is reasonably well priced for central London. However it seems to be luck of the draw how nice your room is unfortunately, and the staff couldn't care less.

I went away with some girls for a night at the Holborn.. Over the last 8 yrs we have all been staying here.. What we noticed was the hotel is getting shabby, needs decorating and cleaning!! Room - Wallpaper was peeling off and spolit the look of the room.. they knew 3 adults would be staying in the room but they gave us 2 towels.. we had to phone housekeeping (who never answered by the way, ended up calling room service) for 3 of everything... Spa Area - What can i say.. DIRTY!!! The steam room had insects on the seating area, hair all over the floor and the walls were yellow stained!!! The sauna was the same.. the pool had a dirty used plaster at the bottom.. why of why can't all of this been cleaned on a regular basis.. Service - The service was good overall, reception were polite but at times struggled to understand what we were saying.. Location - Is brill... 10mins walk to Covent Garden, 5 mins to Holborn tube station.. The Holborn holds many memories for us all... but i am beginning to think do we need to look elsewhere now for a complete 5 star serive.. ??? Its more of a below 4 star hotel now.. shame really..