Reviews are ordered by language and date with a maximum of 25 reviews.
Loved It!
| Average rating: |
 |
4.0 |
Guest name: AJM45, Manchester
Just spent the weekend at The Grange Whitehall with a group of freinds and thoroughly enjoyed it. The location is perfect for shops, theatres, and bars and restaraunts but not to close that it's noisy at night. The rooms were lovely and clean, as was the rest of the hotel.
The staff were extremley helpful and nothing was too much trouble.
The continental breakfast exceeded out expectations, the food was delicious and there was plenty of choice.
We would recommend this hotel to anyone and will book again without hesitation on our next trip to London.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Value
4.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Good Hotel, shame about breakfast
| Average rating: |
 |
4.2 |
Guest name: Tripper989, Isle of Man
Guest type: Young single
stayed in Jun 2008
Stayed at the Grange Whitehall for 3 nights. Check in and out was very quick and staff were helpful. Very nice room, bathroom and very quiet too, apart from at breakfast I wouldn't have known there was anyone else in the hotel. Location is ideal for exploring London, Holborn and Russell Square tube stations are near by. My only negative comment is the continental breakfast offered. In my opinion fruit juices should be served chilled, but as they were just on a table in jugs they were warm and not very pleasant to drink! Also no alternatives offered to butter not even flora and only full fat milk which I hate! Having stayed in a few London hotels these is by far one of the best although not the cheapest. Generally I would say it's worth the money.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
3.0 Value
4.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
Great place to stay
| Average rating: |
 |
3.5 |
Guest name: Patinha18, England
Guest type: Young single
stayed in Jun 2008
My ratings for this hotel are:
2.0 Check in / front desk
1.0 Business service
5.0 Value
3.0 Service
5.0 Rooms
4.0 Location
4.0 Cleanliness
Complete disappointment, a waste of time and money
| Average rating: |
 |
2.2 |
Guest name: hendstoy, Newcastle upon Tyne
Guest type: Honeymoon
stayed in May 2008
The Grange White Hall Hotel is both a waste of time and money.
We booked this hotel and without any explanation they moved us next door to Blooms, which is even a worse place than Grange.
When we asked why they could not accommodate us in Grange, they invented poor reasons.
Anyway, we stayed at both, the Grange White Hall Hotel and Blooms. We would not stay in either again, even for free. They are both a complete disappointment.
The beds are very old and extremely unconfortable. The rooms are ugly and the floor makes a terrible noise with every your step or worse with every step of the person occupying the room above you. You can clearly hear everything: banging doors, people talking or making love in the next room. There is no double glazing. The windows are old and do not shut properly, and if windy, it makes some additional noise...
The TV is the smallest possible (12 Inches?) and has only 3 or 4 channels tuned (not even properly tuned).
There were dead insects in the room that had not been cleaned, actually I don't think the rooms get much of a cleaning anyway.
No more business with them and we do not recommend to anybody! Four stars? Never!
My ratings for this hotel are:
2.0 Check in / front desk
3.0 Business service
1.0 Value
2.0 Service
1.0 Rooms
4.0 Location
2.0 Cleanliness
Dreadful - everything I hate about corporate chains
| Average rating: |
 |
1.6 |
Guest name: williambLondon, london
Guest type: Young single
stayed in May 2008
At ?188 a night for a very ordinary room ( in an admittedly quite convenient area, just behind the British Museum), this was precisely the kind of completely impersonal chain hotel room that leaves a bad taste in the mouth. After paying the ?188 upfront, I was asked to pay another ?20 by credit card " to cover any room services" that Imight use. When I said I never use them, I was told that in that case, I wouldn't be able even to receive incoming telephone calls. as you've paid for tehroom up front, why is this irritating ploy used? Aren't we trusted to pay for anything we consume - if we are stupid enough to use anything in the overpriced minbar? The room was a reasonable size, but very tired - torn wallpaper, the bedside table propped up on a wooden block - and a couple of " Marie Claire" magazines - do theythink only women stay in their hotel, and of not, why not something for the men to read? The view over the back garden was pretty horrible, the trouser press was in the back of the cupboard so once you hung up your clothes you had to remove them again to use it, and a small cupboard contained a kettle, a couple of cups and a packet of biscuits, but no tea bags, coffee or milk. Interestingly, there was nothing which you could spend anything on in the room - no minibar, movies or anything else, so goodness knows what the ?20 was supposed to cover.
I had tried to book the Holborn Grange, which I suspect is better, but was shunted off to this place a few streets away, for the same cost. I can't help but suspect that this was a deliberate policy to get a higher price for a very substandard operation.
There are cheaper hotels in London which are just as uninspiring as this one, and there are a lot better hotels for the same money. Search them out rather than stay in this depressing place.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Business service
1.0 Value
1.0 Service
1.0 Rooms
3.0 Location
3.0 Cleanliness