Family of 5 stayed at hotel for 3 days in July. We had 2 rooms and both were drab .. The rooms were in need of a fresh coat of paint. and the furniture/bed needs to be replaced. We expected more from this hotel based on what the travel agent told us, ratings and web site. Although the facility was in our opinion poor ,the staff was great and the location was good. We set up a walking tour of Rome through the hotel that was wonderful. As an aside our travel agent set us up with Vas Tours for Vatican tour and then an evening tour of Rome with dinner. These were both horrible and we felt taken advantage of. They were unorganized and we were handled like cattle. I am still upset at getting on and off buses and waiting on a corner for a second bus......forget it!!!

We just left two days ago and had two rooms on the third floor and they were 332 and our room was 327. I don,t understand all the complaints about this hotel as the rooms were done twice a day. they had great rates on line and all things promised were delivered including pickups and drop offs. We could find no fault after staying at many five star hotels. I agree this is more a four star but we really would not hesitate to stay there again as the staff is friendly and helpful and when we needed a taxi they got it within two minutes. The hotel is very clean. We did not eat there other than breakfast which was more than adequate.Go pay three times more at other hotels in the area but there is no reason to do so unless you just want the snob appeal. This is also very casual in attire..We had no problems at all and anyone can send me a message with any questions..Gene

We stayed 5 nights 4 days at this hotel.. if you plan to go on summer time, wont recommend this hotel at all . Air conditioning unit is so noisy , you feel like plane is taking off every second ..I told to reception, they said will look at it but nothing had been repaired during our stay. We had to open the window to get cool air and my husband end up catching cold . Also bathroom didint have ventilator or window .. it was very humid , i am assuming due to humid conditions , there were ants on the floor .. later i found some in my bed . I also informed to reception desk , they smiled .. i said " so you know you have this problem " they said ants may come from windows.. I was at 6th . I asked them to use some sort of threatment to get rid of at least during our stay .. Again, they promised to look into it , but didint see any improvement. I had 3 big itchy red spots on my leg , i am not sure bcs of ants or mosquitos .. Bath tub was jacuzi but i would suprise if anyone can use it seeing the mold inside the tub . There were some leak to floor everytime we took showers , cleaning personel should have seen it if they clean the bathrooms everyday . Reception desk people were friendly and nice. Locationwise is very good , can walk to everywhere .. within 15 - 20 mins. distance.. Will we stay again ? Dont think so.

This hotel meet all our expectations. We saw it the last time we were in Rome and my wife fell in love with it. We had a corner room with lovely views. It had clearly been completely redecorated recently and was in mint condition. The only negative was a noisy air conditioning unit. As it was going to be a major job to fix it the hotel offerred to move us to another room but we elected to stay put and sleep with the window open. Not too much noise at this tiome of year. The room was large and spacous. The breakfast was excellent in quality and quantity, Staff were attentive at all times. OK it is not your typical English or USA breakfast but certainly exceeds Europens standards. The front staff were an absolute delight. They were polite and helpful at all times. This hotel is an old but graciuos one and we would certainly be staying here again ast is in such a good location, away from the tourists.

We stayed here for 4 nights and I expected more from such an expensive hotel. The breakfast had runny scrambled eggs, no sliced meat, cereal, yogart, and something close to turkey bacon that was weird. The room was very warm and we had to sleep with the window and patio door open which explained why the housekeepers left us earplugs because the NOISE from outside was LOUD. Why does a former palace that charges 500e (as noted on the back door) not have air conditioning or even a fan to circulate air in the room?? The front staff was very helpful however and the bathroom was large and clean.