The hotel was in a good position - fairly near to the main shopping area. The room was ok but had a smell of cigarettes when we arrived - keeping the window open helped. Very helpful staff on the front desk. Money grabbing staff in the restaurant, where we ate breakfast. It was a buffet breakfast at a cost of $12.99 + tax. When presented with the bill, we were reminded on each occasion that gratuity had not been included! I was only served with a glass of water and my husband had coffee. All other service was provided by ourselves as it was a buffet. We were happy to leave the customary tip but objected to keep being reminded!

We have choosen this hotel because we expected a good quality due to the 4 stars. Our first impression after arriving there was good. The room was clean and the staff friendly. The hotel is situated well. The shock came during the first night: it has been unacceptable noisy. We have slept there 3 nights and just in one we got really sleep. And we were not disturbed by direct neighbours but by guests from other floors. It seems that this hotel is a popular adress for especially young people that come from all over North America to visit Montreal and to enjoy first the night live of this amazing city and to continue afterwards at this hotel. The responsible duty manager was not available and so we had to accept other peoples parties during the night for 99$ a night and an average sleeping time of 3-4 hours per night. Conclusion: for people searching for rest during the night this hotel is a disaster. For youngsters that look for party and get to know other young people it seems to be a good adress.

I can't believe all these negative reviews. Went to Montreal for fun with friends. This hotel was in my price range and was spotless. Lobby and rooms were first class. Great location for downtown walking about. Secure underground parking.

We choose this hotel through AAA and the hotel webiste. Very misleading. I would not stay here again. Rooms were old and musty smelling. Had to leave a widow (with no screen) open for freshair. I can't believe that they have a 3 diamond AAA rating. Guess the inspector hasn't visited in while. Our friends that we traveled with had a soaking wet carpet. They were given a large carpet fan which remained in their room the entire 3 days we were there with no knowledgement or compenstation. Great location, not a great hotel.

We are a young couple so we took a room with one bed. The bed was very large and the room was spotless and very clean. Very big windows and a balcony. However the balcony is 100% concrete and the only recommendation I would have is to make the balcony more presentable (something more than just concrete floor and walls). The bathroom was very nice as well and the water pressure was fine. I would definately stay there again. The price is competitive for the quality : not cheap but not too expensive either. Service was fine as far as we could tell but we didn't require much from them because we had all we needed.