It was a bit shocking to see the building as I arrived at the place but it was alright as I walked in. Staff dont speak English. Luckily the receptionists speak a bit of 'Russian English'. Staff were not friendly and not very helpful with finding my way around. The restaurant is good, breakfast menu changes everyday. Good selection on the menu for dinner.. ofcourse pricey!

Stayed here about 3 times. Of course not comparable with a 5 star in Paris, but definitely the best on Yuzhno Island. Excellent dinner. Average Breakfast. Good rooms although bathrooms look a bit outdated, but still charming. More intended for business travelers no need to say.

I stayed at the Sapporo on 2 occasions. Second time for almost a month. August was unusually hot and the room didnot have a/c or a fan. Opening the window was an option but the street noise was normally waking you up. Entertainment and facilities: The television channels for western people were almost non-existent. No facilities available except the restaurant and bar. Which were very nice but well over priced. IT was only available in the reception area at the time I was there. Not real convenient for a businessman who works out of room at nights. Service: Food was very good but quite expensive. The breakfast buffet in the morning was the best of 3 hotels I had previously stayed at. Better than the average big name hotels in the west. Job well done! I would rate the staff as excellent. The receptionists/security/cooks and waitresses were excellent. Location: Convenient for shopping and getting to the city center. I would stay there again but not for more than a few nights at a time.