We got married at Bournemouth registry office on the 4th of April and chose The Queens as our venue for our reception. We had a lovely room and were pleased to find that all our requests were catered for. The hotel was clean and tidy and we always felt that any requests were met quickly and efficiently. We had a really great day which went without any hitches what so ever. We had a meal in the restaurant which we and everyone in our party thoroughly enjoyed. Even the three children, which are often harder to accommodate, really enjoyed the food. Our stay was very relaxing and with Bournemouths beautiful beaches a perfect get away for a few days or a two week summer holiday.

Arrived at this hotel on 20 Mar 2008 for 4 days. (Easter Holiday Period). At " Reception" my wife and I thought we must be "Invisible" as we were ignored for about 2 minutes by the young female Receptionist who sat reading rather than attend to us !! Eventually allocated to a very tired and shabby room badly in need of renovation on the 3rd Floor. The bathroom left much to be desired.......broken shower which only just worked, no shelves or anywhere to place toilet articles, and no ventilation. The room itself was quite big with a Double and Single bed but after a night of "banging" from water or heating pipes we decided to request a move. To be fair, the Reception staff readily agreed to move us to a newly renovated, although slightly smaller room which was excellent with large bathroom and working shower. (I later heard another guest requesting a change of room for the same reasons!!) The hotel itself is situated only about 500 yds from the seafront and beach and easily within walking distance of the town centre. The Bar and Restaurant facilities were very good with a very good and varied Menu and staff who were extremely pleasant and helpful, although seemed to be rather "flustered" and forgetful when the Restaurant was crowded. However ,the food was of a high quality and well presented. The one and only elevator broke down on day 2 and was still not fixed by the time we left so all guests got plenty of exercise climbing 3 or 4 flights of stairs....59 steps to our room !!

stayed with a large party for a weekend. cannot fault teh food or staff. the rooms vary widley from old and dingy to modern and bright. Our room had a broken window hinge and stained furniture. Our friends has a vey basic oler room. they were not entranced but some of our group thoroughly enjoyed their rooms. Overall a good hotel but past ist best in some respects. it comes across as tired but willing. Car parking is limited but we were able to park in an adjacent street for free. Would i stay here again? yes but would avoid the older rooms such as number 203.

Just returned from four nights at The Queens. It is just yards from the overcliff. Easy to walk into town, or East towards Hengisbury Head, or West towards Sandbanks. Brilliant suite, lovely bathroom, loads of hot water for bath and shower. Enjoyed the swimming pool and the steam room. Visited the Aquarium in town - that was very impressive. Visited the Russell Coates Museum - a short walk from The Queens - some very interesting exhibits and a lot of delightful paintings. Having been to The Queens before, we have been asked why we went back. The anwer is simple. It is a very well run Hotel, charming staff, and Award Winning Food. If you cannot get a room at the Queens, then make sure you book a table for your evening meal.