Reviews are ordered by language and date with a maximum of 25 reviews.
very nice
| Average rating: |
 |
5.0 |
Guest name: abench, Colorado
Guest type: Honeymoon
stayed in Jul 2008
Very nice hotel, good location, room was not huge, but big enough for 2 of us, small (but nice) bathroom
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Disorganised front desk
| Average rating: |
 |
2.2 |
Guest name: ln1869, Marlow, United Kingdom
Guest type: Honeymoon
stayed in Jun 2008
The hotel is in a great place, but you cant get there with your car. The garage they used crashed our car costing us ?500 in damages. They were confused when checking us in (was it the right room or not?) and again when checking us out. Their recommendations for restaurant were sub-par. The hotel, though decorated nicely, was a disappointment as we booked a double and got twin beds. Not nice for a first anniversary getaway. We'll head back to the Savoy on our next trip.
My ratings for this hotel are:
1.0 Check in / front desk
3.0 Value
1.0 Service
3.0 Rooms
2.0 Location
3.0 Cleanliness
Grand Cavour was grand enough for us
| Average rating: |
 |
4.7 |
Guest name: CatherineLeonia_NJ, Leonia, NJ
Guest type: Honeymoon
stayed in Jun 2008
Very patient staff helped us finalize our choice of room. Extremely comfortable room: clean, cool, spacious, well appointed and comfortable..large bathroom and lovely extra sitting/dressing room with day bed. Across from elevator was not the problem we anticipated. Breakfast room very pleasant and roof top terrace did not disappoint, the main reason we selected this hotel from the start. Duomo view!!!
Main day desk gentleman ( never got his name) was very helpful to us with advice for day train trip to Siena and booked us for a dinner theater experience in Florence that we will remember as a highlight of our trip. Last evening in Florence one of the women at the desk recommended a terrific restaurant where we had a fabulous meal, Boccanegra, Via Ghibellina, 124/R
Very central location to all our wanderings and meanderings in Florence-- stayed four nights. Great spot. Very nice hotel.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
needs improvement
| Average rating: |
 |
2.4 |
Guest name: chasnative, charleston sc
Guest type: Honeymoon
stayed in May 2008
I always try to look for the good in any experience. Here are the good points to the Grand Cavour: It is in a great location and an easy walk to all major attractions, the lobby is beautiful, the toiletries were nice, and the breakfast was the best of any of the hotels we stayed in during our trip to Italy.
Now for the other side: We may have just had bad luck, but this was our experience with this hotel. The room was shabby. The closet door stuck. Every drawer in the room (closet, desk, and bedside tables) was warpped and therefore difficult to open). The vent to the AC rattled terribly. Management did nothing to fix it. My husband eventually fixed it himself. Florence is a lively city. We could hear tons of noise with the AC on but alot more when we tried to leave it off. Housekeeping entered the room without giving us a chance to answer the door at 8:00 am. There was a service stairwell across from our room. The stairwell had no door. It was an unattractive cement sight and the food and trash smells coming out of it we very unpleasant. The shower dripped and the toilet ran some (we did not even try to have management fix these issues.) Overall, I wanted to like this hotel but just did not.
My ratings for this hotel are:
4.0 Check in / front desk
2.0 Value
2.0 Service
1.0 Rooms
4.0 Location
1.0 Cleanliness
Fabulous location / great hotel
| Average rating: |
 |
4.6 |
Guest name: Karchristi, Geelong
Guest type: Honeymoon
stayed in Dec 2007
What a fabulous place to stay - located very close to the cathedral in the old area of the city and within walking distance to lots of attractions and a great location to shop. The hotel was excellent , a very good 4 star hotel. Our room was very clean and comfortable, the staff were very polite and helpful and the breakfast was good. There are lots of places to eat nearby and you don't have to spend a lot on food. Would stay here again and have already told friends about this hotel and its great location.
My ratings for this hotel are:
5.0 Check in / front desk
3.0 Business service
5.0 Value
5.0 Service
4.0 Rooms
5.0 Location
5.0 Cleanliness