The lighting in the room was "Very Poor". The bathtub was half the normal size. There was no coffee pot, too much street noise, a dog barked ALL night, the garbage trucks woke us up at 5:00am every morning, the doors slammed upon closing, the pillows were too thin and felt like jello, the blankets were thin, the beds were not Queen size as advertised. People were smoking in their rooms, but we were in a non-smoking area. The bathtub backed up, the refrigerator was worthless. I felt like bugs were biting me all night when I slept and when we arrived home all of us had bites all over our bodies. We observed the laundry area when leaving and returning from the parking garage and NEVER saw the blankets, covers and bed protector being washed. The front desk did not tell us the parking policy $18 dollars a day; we had to force the information out of the desk clerk. The parking meter kept taking our validated parking slip. The neighbors children kept slamming the doors and running through the halls yelling and screaming; we had to call security. The older man that stayed in the same room came back at 1:00 am and began yelling at the occupants through the door. We will NEVER stay at the Waikiki Resort Hotel again.

My family of 4 as well as my father n law stayed at this hotel. Before i left on my trip i read the reviews about the hotel and not all were good. Well the people who left the bad reviews must be used to staying at the ritz carlton. This hotel was fantastic especially for my 2 boys. We had a deluxe ocean view studio. It had a kitchenette, nothing big but had the necessitys like a micro,fridge and even dishes. The room was able to connect to my father n laws room whos room was a bit smaller than ours but was just fine for him since he was alone. The view from the balcony was great the beach was literally right there. The beach was only 1 block away and "hawaii" blocks are small. ABC stores on every corner which made it great to pick up snacks on the way back from the beach. Pacific Beach hotel was across the street, That is where most of the touring companys pick up so that was very convenient for us. Overall the hotel stay was great and if you are traveling with kids and are on a budget this is the place to stay without having to worry about a run down hotel. There was flat screen tvs in our rooms as well. Ask for a corner room facing the beach or else you might get stuck in the middle and have to stare into the hotel across the street. Great hotel will definetly stay there again!!! We didnt even have to rent a car we were in the middle of everything!!!

My husband and I booked a "mini economy room" at this hotel, and it was unbelievably small. I'm from NYC, so I'm used to small hotel rooms, but it was not only extremely small, but it was very very outdated and rundown. We considered switching hotels until we talked to the front desk and we were told that we could upgrade our room to a larger ocean view room for an additional $30 a day. Since we already got a good deal through expedia, we decided to take the upgrade. The larger room was much better, since the beautiful ocean view makes anything better. However, it was still very rundown and in great need of remodeling. The walls and furniture have smudges on them, the wall paper is peeling, the showers are tiny and old, there's no room service or concierge, the beds are old and uncomfortable, and everything looks like it hasn't been updated since the early 90's. All this said, however, it has a very convenient location, right by Waikiki beach, it's in a safe neighborhood, they have their own parking lot, their free shampoos and soaps smell nice, and if you're in to Korean food, they have a great Korean restaurant in the hotel that serves good Korean food for all three meals a day. Also, it is affiliated with Korean Airlines in some way, so if you have Korean Airlines mileage, you may get a discount, and it's very Korean friendly, with the Korean speaking workers and the Korean restaurant. I probably wouldn't stay here again for vacation purposes, but if you want a good deal for a very average room at a hotel by the ocean, and you don't care about any luxury amenities, it's fine.

We just returned from a 10 day stay that was a combination of a business and pleasure trip. This hotel hit a home run in both ways. They were undergoing a renovation to correct past shortcomings and to get more up to date, but there was very little inconvenience other than one of the 3 elevators being worked on while we were there. One renovatation was the addition of a nice large flat screen TV on the wall that added lots of room to the average size rooms. We got an oceanview room that had a partial view of the ocean and the surfers on the beach. It was great to go out on the lanaii to have a morning cup of coffee and to watch the city wake up to another day in Paradise. cities are by their nature busy, but Honolulu is probably the most laid back city I've ever been in, so the crowded Waikiki area isn't as bad as you would think. What made the hotel one of the best I've stayed in was the staff. They were smiling, friendly, and genuinely wanted to be of service and to please. We noticed the heavy Korean influence in the hotel and found out it was Korean owned and had just hired an California based management company. The large numbers of Koreans and the presence of a Korean Airlines office made for a nice experience in a hotel that was full of guests. The staff was so service oriented and anticipated our needs that we almost forgot we were in a nearly full hotel instead of being the only guests in the hotel. We especially liked the 2 restaurants, one an upscale Korean/Asian one and the other a Hawaiian/American style one. the food was top notch and the service was sparkling. The half block distance to the beach and closeness to the middle of Waikiki's shopping and night life make this an excellent choice in a headquarters for a visit to Oahu. All the tour busses stop there and they have an underground parking floor in the basement with an elevator that goes straight up to your room. Also, good deals can be had on rental cars and my advice is to take your GPS system with you or rent one. They are great and take a lot of stress out of driving in an unknown area with long and hard to pronounce names! The Waikiki Resort Hotel made us very happy on our trip and I highly recommend it to others who want a good value hotel near the beach. Tha Laird

Just returned from Waikiki and would definately recommend this hotel. Our room hadn't been renovated yet, but it was still clean and comfortable - we had a deluxe suite, which came with queen bed, double pullout and mini kitchen (sink, microwave and fridge), which fit our family (myself, husband and 11 and 13 year old girls) just fine. Staff were friendly and accommodating and you can't beat the location for the price - a 30 second walk to the beach, close to everything! We lucked out and were given an ocean view room, which really set the tone for our stay - would highly recommend that the ocean view is worth a few extra dollars! Was great to drink morning coffee on the "lanai" and watch the surfers! The pool was also nice and never too busy.