Reviews are ordered by language and date with a maximum of 25 reviews.
Just Okay
| Average rating: |
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4.0 |
Guest name: TravelingFr0mChicag0, Chicago
Guest type: Honeymoon
stayed in Jul 2008
We stayed 3 nights at the Seven Gables Inn during July 2008. The hotel is very clean in the heart of Clayton. The employees are friendly and there is a complimentary wine & cheese happy hour. There are some negatives... First, we were unaware that parking is $17 per night as it is not published on the web site or mentioned during reservations. Second, the free wireless internet is pathetic as it is extremely slow and constantly loses a connection. (We stay in a lot of hotels on business and this by far was our worst experience with wireless internet.) Lastly, the breakfast is just okay with cheerios, corn flakes, stale pastries, and greasy egg souffles. Would we stay here again? I would first consider other options in Clayton on our next visit before booking at the Seven Gables Inn again.
My ratings for this hotel are:
5.0 Check in / front desk
1.0 Business service
2.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
A perfect hotel to experience bad management
| Average rating: |
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2.2 |
Guest name: midorismall, midorismall
Guest type: Honeymoon
stayed in Jul 2008
The hotel had a good reputation about 20 years ago. It was a good hotel. Their rooms used to nice. When I read negative reviews on this site, I thought angry customers wrote bad reviews. However, I hate to tell you that the rooms require lots of work. Curtains are torn apart. Light fixtures need attentions. A vacuum cleaner is left on the whole way all times. Tiles and carpets are very dirty and old. Rooms looked dirty, although the hotel looks very nice from outside.
Like other comments, it is not even wroth to pay whatever an amount they ask you. I guess this is a good example of how bad management can destroy a good business in a long term: a good location and atmosphere but rooms are too old and dirty to feel comfortable. I wish I took those negative comments seriously and stayed at a different hotel.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Value
1.0 Rooms
5.0 Location
1.0 Cleanliness
Mother of the bride
| Average rating: |
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2.9 |
Guest name: MAMADenver, DENVER
Guest type: Older travelers
stayed in Jun 2008
User Rating: 2 out of 5 stars
by MOTHER OF THE BRIDE
06/19/2008
We recently had a wedding in St. Louis and reserved many rooms for our guests and ourselves.
The rooms are lovely and charming but the experience was a disaster. The management was incompetent and three of our guests and their families, who had confirmed reservations, were left without rooms.
We were there 5 nights and never had our room or bathroom cleaned once, we had to ask for clean towels and our toiletries were never refilled. We also found that some personal items were missing from our rooms before we left. I would never recommend this hotel to anyone..... The management will have many excuses as that is what I heard the whole time I was trying to resolve all the problems.
My ratings for this hotel are:
1.0 Check in / front desk
3.0 Business service
2.0 Value
3.0 Service
4.0 Rooms
4.0 Location
3.0 Cleanliness
Great Stay at the 7 Gables
| Average rating: |
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4.7 |
Guest name: nbakerEvanston, Evanston
Guest type: Young single
stayed in Apr 2008
I traveled to St. Louis with my son to check out Washington University. What a great hotel. It's been updated and is in tip-top condition. Nice, clean decor, very professional staff, wonderful (delicious) breakfast that is included in the price of your room. Great Aveda products, robe and excellent sheets in the room. Bath/toilet area is a bit small, but it opens into a large dressing area. My room faced a charming courtyard with spring trees in full bloom. Downtown Clayton is great and only 3 miles to campus. I wandered around for 30 minutes before an appointment and found an antique watch shop, an art gallery, and a fully-functioning soda fountain (get the Lime Ricky). For dinner, I tried the Tapas restaurant around the corner (the hotel made my dinner reservation) and it was very good. Well, my son decided to attend Wash U, so I'll be returning to the 7 Gables many, many times over the next four years and I'm looking forward to it.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
5.0 Location
5.0 Cleanliness
7 Gables: rip off, third rate
| Average rating: |
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2.7 |
Guest name: Traveler98765432123, Missouri
Guest type: Older travelers
stayed in Mar 2008
Air conditioning did not work. Keys worked for only a day and had to be reset. Our daughter was given a key to a room with guests in it. We could hear people tromping through the halls at night (no sound-proofing). And, worst, we had made a two night reservation earlier and cancelled due to illness. I called the day before and was told they would have to charge us. I said I thought it was reasonable to charge us for one night. However, when the credit card bill came they charged us for BOTH nights. Had I known they would rip us off for two nights, I never would have made reservations for our delayed trip at this hotel. I would never return to this hotel and I urge you to beware.
My ratings for this hotel are:
2.0 Check in / front desk
1.0 Value
3.0 Service
1.0 Rooms
4.0 Location
5.0 Cleanliness