Chose this hotel because it accepted dogs, previous experience of such hotels has been either a poor room or a surcharge, not so here. Stayed with my wife for two nights in a good sized room, largish multi channel LCD TV was appreciated. The staff were excellent as was the general appearance of the room and communal areas. I believe the whole hotel has now been refurbished, negating some of the earlier criticisms of it's appearance. Had evening meals on both nights which were well prepared and presented. A self service cooked breakfast was included in my booking though I understand there is sometimes a charge for this depending on the booking offer. The hotel is situated on the main road between the city centre and Dumbarton, the centre is ten minutes away by car, I didn't find it noisy as one reviewer experienced. There's a large ornamental lake outside for either a pleasant evening stroll or a decent dog walk. En route to the city, five minutes away, is the Botanical Garden which is worth look ing in on. In all a pleasant and hassle free experience.

We stayed here for 4 nights in May 2008 and while the hotel was clean throughout (which was our most important consideration) the food was only average and overpriced. Drinks were even more expensive (eg ?5 for large glass of house wine and ?3.35 for pint of Guinness). But the biggest problem was the heat - There is no air conditioning in bedrooms (only in some public areas) and despite it only being May the heat was almost unbearable. I dread to think what it's like in mid-summer!! All in all this is an OK hotel but I would only go back in winter (and eat/drink elsewhere).

Was in Glasgow for a concert at Hampden Park. Stayed here as hubby wanted somewhere safe to park his car. We were booked into room 120 - the front of the hotel. Right beside the fan extractors ..........!! Got back to the hotel around midnight and tried to sleep - the noise from outside the window didnt help. At 3am I had enough and went down to reception - the guy was kind and switched off the extractors. Ahhh peace perfect peace and sleep came at last!! As for the room, it was nice, big, clean and hubby loved the LCD tv!! No biccies but plenty tea, coffee things. Asked for more milk and got a bundle - no problems. If you go to the car park, up the stairs to M&S, you get a bus across the road to the centre of Glasgow. We got the "East Kilbride" bus and it was ?1.30 per person for a single fare. The taxi at night was ?6.80 total. Breakfast is a buffet self service thing. It was busy and I saw people going for for a few servings, so management dont limit you to one helping!!

Spent one night here. The room was very good and clean and as was the whole hotel. Staff were friendly and helpfull. They have dropped a mark though. When I went to the restaurant for my 8:00pm booking, I faced a room with only half the tables in use but was told I would have to wait 20 minutes for my table! They need to get more staff in if they can only cope with a dozen tables at a time. Breakfast was a perfectly good buffet affair.