Have just returned from several days stay here and, to be honest, was amazed that the hotel is not air-conditioned. Now, I realise that in the middle of winter this may not be much of an issue but in summer? I was told that if I needed one they could supply a small electric fan. Still, I was amazed that a property of this type and age does not have air-conditioning.

Good clean hotel with good size room for a London hotel. Selection of tv channels is very poor. The system is geared up to you spending money on their premium channels.

Very good Hotel. I recommend it and I will return there. Standard Novotel room with a lot of space for my family-we are four. Standard Novotel breakfast. We use Novotel hotels because they accept all of as (family friendly). I give them an A in all. Close to a tube station, close to train station and close to river metro station-dock. We had an excellent time.

We found a good price for the night we needed on Novotel web site, so booked this hotel. What can I write about? A Novotel is a Novotel doesn't matter where you go, it is still a Novotel. The hotel is actually just 5 minutes from Tower Hill underground station, really around the block, but it is obscure, even the street cleaner I asked at the tube exit had no idea. This tube stop has plenty of stairs to walk too, so if you have heavy luggage? Well, not exactly a good choice. If you can, feel free to take the bus 15 which goes across the city and stops at Tower Hill station. (When you get out of tube exit, left is the main road with heavy traffic and Towers of London; right hand side is the small street, just go down that small street called Coopers Row and hotel is on the left.) We got there early, so we checked in, and room was ready, got into our room immediately. Front desk was quite busy, and they for some reason did not have enough staffs, so we waited at front desk for 10 minutes in a "queue". Big room, free safe, wardrobe, tea coffee kettle, big bathroom, clean, everything working, in good repair condition. The fuse jump at around 10PM so our whole room went dark. Called front desk, and it was remotely fixed within 5 mins. Big restaurant. Had breakfast there, English breakfast. Well made, plenty of choices. No complain. Luggage store near front desk, so we checked out in the morning, left our luggage there, and came back to collect our luggage in the afternoon before heading to airport. The only warning I give is make sure you read your confirmation properly, as the confirmation I got states: 89.00 GBP Breakfast(s) / Adult JAN 01 2008 > JAN 02 2008 13.50 Turns out it means breakfast per person is GBP 13.50 extra per person!

We stayed one night here while attending a concert in London. disappointing to not get a smile or acknowledgement from any of the four staff on the desk. The room is bright and airy, with a large bed. A large double door opens into the bathroom, with not a lot of space to get in. Bad points-tiny toilet in a little cubicle with no handbasin. Do your business, walk through th eroom into the bathroom to wash your hands! No space for clothes-a tiny tiny wardrobe, no drawer space. Be careful with the TV-press the wrong button and you will be paying ?14 for internet access. Noisy outside-there is another hotel and a nightclub nearby. I got no sleep. We had a ?30 deposit added to our card because it was a debit card not a credit card, the reception refused to refund it, saying it was a priority breakfast charge. We had to argue hard to get it back! Mouldy uht milk in the room. so, a nice clean hotel, but overpriced at ?155 for a double.