I did not choose to stay at the Novotel Brighton Beach, it was booked for me to stay at while I was at a conference. Check in was fast and the rooms were very clean & spacious. The cleaning ladies were very polite & thorough. My room had a lounge room and bedroom which was separated by the bathroom. The bed was very comfortable. The room also had a nice balcony with views over the water to the city in the background. Breakfast was really good with lots of choice of hot & cold foods, such as eggs, cereals, several different breads, juices coffee & lots more. The gym is complimentary and also great. Lots of cardio machines, and all very modern. All in all, the Novotel was a very clean comfortable place to stay for work. The only reason I wouldn't recommend it is because Brighton Beach is not an area that I would recommend to stay at in Sydney unless it is a stopover as it is close to the airport.

I had to write an exam in Sydney and requested a room away from street noise when I made my booking. Not only did they give me a room as requested but they upgraded me to a suite at no extra charge. I though the staff were very friendly and efficient. Check in was easy and quick. The room was clean although a little bit musty smelling when I arrived. Its a nice location, 5 mins from the airport, across the road from the beach, and there are loads of eateries in the area. Given the reason for my visit, I didn’t get to use any of the amenities at the hotel so I cant comment on those.

Recently stayed here with a group of friends to celebrate a birthday. The service was appalling. Arrived at 2.00pm and two rooms booked were not ready. The group was going out for dinner so availability of only one room for the group all requiring showers before dinner was to say the least annoying. We all used the room to shower and dress and went to dinner. Second room became available at 7.30pm. As it was a celebration one of our party asked the reception upon arrival to store some champagne. It was agreed that it would be taken up to the room with some ice and glasses when the room became available. This was delivered hours later with no ice or glasses. Hotel blamed staff being sick for problems with rooms. After complaining the group was given a free breakfast and car parking. When you plan a special occasion you put your trust in the hotel to deliver a room by at least 3.00pm and keep commitments. Never again will we use this hotel. If you cannot deliver rooms you don’t deserve customers.

I stayed at the Novotel on Christmas night and got a special price - but their normal rate looks overpriced for what you get. we were in a Bay side suite which has a litlle separate lounge area from the bedroom. this gave us plenty of room. View was half Bay (which is not very exciting) - half city. Everything was fine - bed comfy, pillows comfy etc. Old TVs with a couple of extra cable channels - worked fine. usual mini bar. We only got 1 towel in the room (and no bath robes) so that was a bit damp. I was surprised that the bathroom is all marble and gold and then really cheap white plastic, chipped tap handles. Usual array of usual standard toiletries. Only 1 cockroach visited us in the night. reasonable sound control from the planes and traffic. Being Boxing Day the health centre was closed - so no indoor pool. Heaps of kiddies were making good use of the outdoor pool. My big gripe was the christmas dinner buffet. We paid a whopping amount to have a special christmas buffet only to arrive and find that they were doing the usual buffet with a few extra touches. Inquiries brought the response that the chef thought the christmas advertisement was wrong and so the special meals were not going to be cooked. This must surely be some form of false advertising and no discount was offered! The breakfast buffet was the usual fare. I think you could do better with your money in Sydney

As you would expect in this price category the hotel is excellent. Nicely located within $20 taxi of the airport with a good selection of restaurants in and around the hotel. Although I was at the hotel on business, there were plenty of sunburnt holiday makers. Check-in all OK and my booking was correctly handled. I was upgraded to a Bayview Suite which was appreciated. I had an in room meeting with two other guests that day and the extra space was needed. In room furnishings were in good order. Some areas of the hotel were showing their ware. On first arrival onto my level I fel tthe hall smelt musty and the carpets looked worn. This was also the case in room where the carpets are looking worn in the doorways. In the rooms there were some minor issues. An old Pringles packet in my bedroom cupboard. A neighbours breakfast tray was left to sit in the hall from 8am to at least 8pm that night. On checkout there was an attempted mini-bar charge for jelly beans which were still in the room. Not sure what they were up to with that one. Overall, a very pleasant stay and I would like to go back, although next time on holiday allowing more time to enjoy the facilities. By the way, if you are a seafood lover, try Petas restaurant opposite the hotel it was excellent.