Stayed at this hotel in May for a shopping weekend away to Melbourne. The location is fantastic - so central to everything. The room was nice and spacious with a good view of Melbourne. The hotel cleaning staff weren't that good they seemed to do the basic minimum to get by with the daily cleaning of the room - however the room was clean when we checked in, and the hotel corridore stank. I mentioned this to the staff and they offered to move our rooms. Overall I would stay at this hotel again.

We stayed at this property for three nights in May, and found it was very good value. Our room was large and very tidy and clean. The location of this hotel is great! You can get on trams and get around very easily. The hotel staff were very friendly and helpful. Would recommend this hotel.

We stayed here on our free night with the Accor hotel and If this had been our first experience with the Accor chain I would have canceled my membership, but since we have been with them for 7 years it was certainly not of their usual standard. I find it hard to believe they are affiliated ! It is in a great location but that is the only advantage. When we rang concierge to let them know the adjoining door to the next room was unlocked the maintainence man that arrived did not speak to us and slammed the door on the way out. The rooms are below standards in all areas. Try alternative accomodation.

The location of this hotel is really good if you're in melbourne to shop. Its close to the main shopping strip and only a few blocks away from Melbourne Central. It is also within a walking distance to Crown Casino. The area is on a busy, main road and close to public transport. The service is average, you just check in, and go to your room. There is nothing grand about it. I guess it is a little pricey, but I think you are paying more for location than for service. Rooms were clean and tidy, as was the bathroom. It was a comfortable stay.