Reviews are ordered by language and date with a maximum of 25 reviews.
Great....if air conditioning isn't high on your priority list
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2.9 |
Guest name: whereswaugh, Atlanta, Georgia
Guest type: Honeymoon
stayed in Jun 2008
We stayed in the Jianguo Garden Hotel in Beijing for 3 nights in mid April 2008 and found the hotel to be centrally located and ideal for our needs with the exception of the lack of air conditioning in the rooms. Upon arrival the temperature in our room was approx. 84 degrees (27 Celsius), but upon adjusting the thermostat to cool the room we discovered it wasn't putting out any cool air. We called the front desk and they promptly sent someone up to investigate. When the hotel employee could not get the a/c to work we were moved to another room. This room was older and not quite as nice, but hey….if we were cool we really didn't care that much. Once again we tried to bring down the temperature in the room, but since the thermostat controls in this older room were all in Chinese we had to call for help again. Again, the employee could not get cool air to start generating. Long story short, we finally were told that there was a city ordinance stating that the temperature was not hot enough outside to turn on the a/c to the rooms! Since we found this to be the case in almost every hotel we stayed in during our visit to China I'm not sure if the Jianguo Garden Hotel is 100% fully to blame. With that said, we do find fault in that the hotel advertises that the rooms are air conditioned without any disclaimer that this only applies to certain months of the year. In addition, no other hotel claimed it was a city ordinance (one claimed it was to conserve energy) and our English speaking guide had never heard of such and ordinance. We were disappointed that they could not tell us up front the reason the A/C was not on rather than go through the trouble of moving us to another room. We think the reason we were moved to a different room was to give us a room where the window opened – the fact that it only opened a few inches and let in the Beijing pollution and the sounds of construction next door that went on all night long really outweighed any cooling benefits. Didn't think to ask for an electric fan, but it would have helped tremendously as we discovered in the other hotels we stayed in.
One last thing to note - The breakfast buffet was quite good, however we thought it to be a little pricey since it was not included in the cost of our room.
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
3.0 Service
2.0 Rooms
3.0 Location
4.0 Cleanliness
My bed had fleas
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1.5 |
Guest name: Coltbridge
Guest type: Young single
stayed in May 2008
My bed had fleas. What more can one say? Try the Regis.
My ratings for this hotel are:
1.0 Check in / front desk
2.0 Value
2.0 Service
1.0 Rooms
2.0 Location
1.0 Cleanliness
Room works okay for three adults.
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4.0 |
Guest name: DarthAnonymous, Sunnyvale, California
Guest type: Older travelers
stayed in Feb 2008
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
4.0 Value
5.0 Service
2.0 Rooms
5.0 Location
5.0 Cleanliness
Very good hotel --Recommended ( too bad "incidentals" cost so much...)
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4.0 |
Guest name: Landfall38, Vancouver
Guest type: Honeymoon
stayed in Jan 2008
Stayed here for 8 nights in Dec 2007 -- combination of work and leisure.
We were VERY pleased with the hotel (but do have some suggestions).
Hotel spotless; rooms very clean and in excellent condition; staff very nice and helpful; breakfast excellent. Good location in Beijing.
Complaints?
1) The room only had heating or no air. That is, one couldn't control the temperature (even with the thermostat turned to lowest temp) so ssystem had to be turned off -- otherwise it was way too hot. Asked staff for help and they said there is no cooling, only heat in December. So we had to turn off all air. (Opening the window was possible BUT the Beijing smog (!!) ends that idea.
2) Use of fitness centre costs 100 RMB (~$14) per day per person -- should be included (only the "executive floors" get it included).
3) Internet is 20 RMB/hr -- it should be included for a hotel of this quality/level
4) Pool is free but is only about 1 metre deep everywhere. And you must wear a cap (50 RMB at desk). We used it only once as we did not find it so enjoyable. But it is not so bad.
All-in-all, a good experience. The restaurants are good but pricy -- get out and explore. (Try the Mongolian restaurant 1 block away at the back of the hotel!)
My ratings for this hotel are:
5.0 Check in / front desk
3.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness
Liked it, but can be improved
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4.0 |
Guest name: stefano.miani, Udine
Guest type: Young single
stayed in Dec 2007
The old styled Jianguo hotel is located in a good position on the main city axis which allows people with Beijing taxis allergy to jump into the underground station nearby (100 mt).
It has recently undergone a partial restyling, at least in the entrance hall (i haven't seen the rooms after the entrance restyling) which is more a sort of open bar than a reception.
The rooms are spacious, although rather unpersonalized, generally clean, and there is free internet cable access.
The breakfast hall is nice and the food excellent and abundant. Dining at the restaurant, if one should want not to move from the hotel, is pretty good.
Amongst the nice features of Jianguo are a pool (which, btw, i never had the occasion to visit) and a Sunday concert.
I would suggest this hotel for business stays but not really for family stays (the surroundings are safe, but not properly family oriented ;-) )
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
3.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness