We stayed in a King Suite, with 2 teens. The suite was very spacious, the bathroom was beautiful with deep jacuzzi, separate, oversized shower stall, marble floor and double sink vanity, the king bed wonderfully comfortable, and the furnishings were tasteful. Having a small refrigerator in the room was a plus, allowing us to keep water and beverages cold. Also, plenty of extra pillows, and towels. One thing we really appreciated was the turn down service. When we returned from dinner on our first nite there, not only had they turned down the king bed, but they had also made up the sofa bed, turned down the linens, and left lindt chocolate and the tv remote on the sofabed. We travel alot with our teenage daughter, and often even in very nice hotels, they forget to makeup the sofa bed (even when registered for 3, and emailed request to makeup bed) or even forget to leave linens at all. Often we need to call the front desk and wait for linens, and then makeup sofabed ourselves. What a delight to have staff so attentive that they had bed madeup without our having to request it. On the downside, as noted elsewhere, the bells are loud and start at about 8am. But, they thankfully do not ring during the night. Rooms that are further away from the church are probably quieter. Our room was right accross from church, so bells were loud. If you are an early riser and do not intend to nap during the day it would be fine. The hotel also has a soundproofed king suite on the 2nd floor. Would definitely be worth asking for the soundproofed room or at least one farthest away from the church. We were surprised that in the bedroom we could also hear our neighbors pretty clearly. Other issue was that sofabed mattress was not very comfortable (even for a sofabed) and altho hotel stated it is "queen" we think it was smaller. Would only be good for 2 young children. We did not find the area around the hotel "sketchy" as some had indicated. There are several fun restaurants close by (try Bravos for lunch or brunch), we walked to everything except a dinner on Federal Hill. The downtown, gov't center, Providence Place mall, Brown and RISD, and waterfront are all easily accessible. All and all, it is a beautiful hotel with impeccable service, but not as quiet as expected for such a nice hotel.

I loved this hotel. I got a decent rate on hotels.com and I felt it was a steal. This hotel was centrally located in downtown providence and was beautiful. The lobby was attractive and the room was amazingly warm, inviting, and tasteful. The bed was ridiculously comfortable with excellent bedding. The bathroom and shower were beautiful. The front desk was amazing. Check in and out were very easy, and there were no tacked on charges. The staff was helpful with requests about how to get around town. As another reviewer mentioned there is a historic church directly across from the hotel and its bells do ring periodically throughout the day. Being from New York City the sound didn' t my stay or my sleep, but others might not feel that way. I would recommend this hotel to absolutely anyone.

Very cosmopolitan, chic hotel in an "emerging" area of the city. Perfect place to stay if you're coming into the city for the WaterFire events. Excellent restaurant downstairs with no shortage of hip upscale people at the bar. Our room was spacious and airy. Top notch extras in the bathroom and great views. The Church bells are a bit annoying, but at least they're quiet at night. Bottom line - it's clear the owners put a ton of time, money, and attention into this place. You won't get any points/miles for staying here but it's a gem!

I had an additional erroneous $75.00 charged to my bill, supposedly for a missing robe. I disputed this amount after several unanswered phone calls, it was removed from my bill. I called the general manager several times, who was on a very important phone call at the time. I left my phone number again, and never received a return call. The treatment I received is not worthy of this hotel's reputation.

This is a great little hotel. The staff was amazing and helpful, and the decor was top notch as well. Here are the things that really stood out for me: -- The property has a nice mix between antiques and modern fixtures. -- As I mentioned, the staff is top notch -- The bed was amazing, with 2000 thread count linens (whatever the thread count, felt amazing to sleep on, you will not want to get out of bed) -- In room internet access was super fast, did not experience one slow down. (It was ethernet, not Wifi) -- Everything just felt quality -- The price was not that much more expensive than the chain hotels downtown I priced - and you get a ton better experience than a chain hotel. Here are the down sides: -- There is a church right across the street, and starting at 8:00am in starts donging at 15 minute intervals. I had a hard time sleeping in because I'm from the West coast and it was early for me. I was on the 7th floor, so very close to the bells. (Very nice church to look out the window at though). -- Only one elevator, so had to wait a couple times for a while. -- I did not try the hotel eats, but looks like a nice restaurant. Location is excellent for walking around looking at old Providence. Walk to the NE up the hill towards Brown University. Then walk up and down Benefit Street, the most amazing collection of Colonial architecture you will ever find. Make sure to walk around Brown University as well. This hotel will charm your socks off if you give it a chance. I was very impressed by Providence as a whole. Great history and a boat load of charm.