I had a great stay during my summer vacation and loved everything about the Windermere, from the very personalized service I received, to the delicious breakfast. I've already booked me in for next fall!

We just returned from two weeks in Britain and spent seven nights at The Windermere Hotel which is very close (10 minute walk) to Victoria Station. The neighbourhood is residential and quiet but within easy walking distance of all the main attractions (20 minutes to Buckingham Palace, 30 min to Trafalgar Square, an hour to the British Museum). Our first night we walked over to the Thames and enjoyed a riverside stroll whilst looking up at Big Ben which we heard chime at 7pm. Our last morning we walked to Buckingham Palace to see the changing of the guard, then strolled through the royal parks (which are huge, safe, clean, and beautiful) on our way to catch the train to Heathrow. The Windermere Hotel is very clean, charming and cozy. We initially had a small double room with an ensuite WC with shower but when we returned to London after touring Britain we stayed in a larger superior double with ensuite WC with tub. Both rooms were lovely and made good use of space. The rooms were certainly large enough for the two of us. The Windermere Hotel is a B&B and had the most amazing breakfasts. The pastries, cereals, yogurt, fruit salad and cheeses made a great beginning (or light breakfast for those preferring Continental breakfasts). The full English Breakfasts were wonderful (eggs, bacon, sausage, beans, tomato, mushrooms) and included an option of Scrambled Eggs with Smoked Salmon or Eggs Benedict. Their evening meals were also excellent and offered free room service delivery. The staff (available 24/7) are all warm, friendly, helpful and professional. Choosing to stay at The Windermere was one of the best travel decisions we have ever made and we will definitely stay there again the next time we are in London.

I stayed here on my first visit to London. The only good thing about this hotel is that the Victoria station is about less than a 10min. walk away. When I went into my room I was automaticallly turned off! It had a stale smell, musty, and the sheets where a bit stained. The bathroom was so small, and the staircase above the bathroom made it very hard to stand up completely straight. The window did NOT LOCK! We asked the front desk about this problem and all they said, "Well all the ground floor windows do not lock, there is nothing we can do." Yet you can see tons of people out the window working, and can literally enter!!! Plus he wouldn't change the room because we had to wait for management. Another thing was we satyed here from Wed-Sat. We had specifically asked the front desk for a wake up call for 7am Saturday morning so we can make it to Heathrow Airport to catch our flight. Do you think they woke us up? NO!! THEY FAILED TO GIVE US OUR WAKE UP CALL! All in all we missed our flight and had to pay an extra 200pounds to fly home. I would of heard the phone ring! I heard everyone elses phones ringing the other days of my stay! The place is horrible! The website is misleading! Please don't book your stay here! Take my word for it!

We stayed in this hotel from May 28-31 after reading the other reviews on this website. All is true, a real gem in the big city near Victoria station. We had the room on the top floor which is somewhat bigger but no elevator so a good work out with your bags. Very friendly staff and a good breakfast.