Reviews are ordered by language and date with a maximum of 25 reviews.
Great Boutique Hotel with Very Friendly & Helpful Staff
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4.9 |
Guest name: PickyB, New York, NY
Le Germain is a lovely boutique hotel. The staff were so friendly and helpful from the doormen to the receptionists to even the girl who answers their 1800 number when I'd check up on the reservation.
The rooms are nicely decorated and spacious. We had one room with a king size bed that faced the back of the building and a room with a queen size bed that faced the front. I'd try to get something that faces the front as the back just looks at office buildings.
The bathrooms were nice and spacious as well with modern appliances. We had one problem where the toilet didn't flush but they sent someone up immediately to fix it. I love the Aveda products that they give you as well.
Breakfast was included and was very tasty. One complaint from my mother is that the coffeemachine didn't make the hottest coffee though.
Hotel is in a great area near St. Catherine St and was a couple blocks from the Jazz Festival.
Also, the concierge was so helpful in making dinner reservations for us and suggested some delicious restaurants such as le Clube Chasse et Peche and the lively Rosalie. I definitely recommend Le Germain!
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Incredible service, wonderful architecture!
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5.0 |
Guest name: MoToBride, Toronto
LOCATION
Close to everything downtown on a quiet street. Near public transit too.
SERVICE
Wow, what can I say. Everytime I needed something, from the bellhop to front desk staff or breakfast buffet waiters, they were there before I even had to ask. The bellman even calls the elevator for you when you walk into the lobby! AND when my taxi was taking forever to come, he offered to drive me in the hotel courtesy car.
DECOR
Gorgeous! This hotel still looks brand new & up-to-date even though I believe it is a few years old. The rooms are well organised & ergonomic. I love the detail of having a glass wall between the large walkin shower and the bedroom! My only complaint is that the doors could be better insulated to minimize hallway noise.
FOOD
I had the buffet breakfast which was wonderful, with egg frittata, crepes, yogourt, fruit salad, cheeses, boiled eggs, juice, coffee and the piece de resistance, delicious croissants & pain au chocolat! Our meeting also had catered snacks which were delicious granola bars and beautifully presented plated lunch with club sandwiches, pasta salad, fruit skewer and chocolate. Yum! More croissants and pain au chocolat for afternoon snack topped it off.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Le Germain Was A Great Pick!
Guest name: nyc156, new york
There were many hotel options in Quebec and we certainly feel we made the right one! Le Germain was very modern and had a boutique hotel feel. While we were there was work being done in the restaurant but they still had a very substantial continental breakfast everyday. The concierge was also very helpful and recommended Europa Restaurant which was delicious. I would certainly stay here again!
Still good, but not great.
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4.3 |
Guest name: puilam, Niagara-on-the-Lake, Canada
I agree somewhat with the previous review.
I stayed at Le Germain in Toronto and felt that experience to be better and more professional even though the Toronto one didn't have a view from the breakfast area.
I was surprised by the following things:
-either no hot water, or cold water with calcified bits at the bottom, where the hot water for tea was supposed to come from; this happend all throughout my 2-night stay. Germain advertises as having 24-hr. tea/coffee service. I went down for a post dinner tea and there was nothing set up, and, the capuccino maker was broken at the time (granted, hotel staff were advised of this and tried to fix the problem immediately and someone came out from a back kitchen with a carafe of very hot water)
-breakfast time was busy and food ran out fast, which is understandable, but it seemed to take forever for the staff to get it together and re-stock.
In general, Le Germain remains to be a unique and luxurious hotel I would go back to, however, the one in Montreal seems to be getting "tired" and needs a boost of energy. For the price, I may have prefered to stay at the Ritz Carlton.
However, one cannot complain about its location, front desk staff, QUIET rooms, and room comfort.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
2.0 Value
4.0 Service
5.0 Rooms
5.0 Location
4.0 Cleanliness
Hotel eccellente, servizio di ottimo livello
Guest name: Anonymous
Siamo stati di recente all'Hotel Le Germain di Montreal durante la nostra "mini luna di miele". Le camere erano eleganti e accoglienti, con una leggera musica classica di sottofondo all'ingresso. Avevano un'aria molto moderna. I letti erano incredibili: era davvero difficile alzarsi al mattino. Il buffet della colazione era soddisfacente. Il servizio offerto da tutto il personale che abbiamo incontrato era eccezionale. Sono stati molto disponibili a consigliarci posti dove mangiare e ci hanno suggerito un fantastico sushi bar che si trovava proprio dietro l'angolo. Non vediamo l'ora di ritornare!!