I agree with the previous review, the Westin Tokyo is a great hotel once you get there. Ebisu is easily accessible by train, but the hotel is located on a hill ABOVE the train station. It is not that easy to reach the Westin when travelling with heavy bags or young children. Eebisu is a quiet neighborhood compared to Shinjuku or Ginza, yet you will find many dining options in the area. The hotel is very nice. It has a really fancy deco - marble in many areas, columns (!) in the room, and gold accents. rooms are clean and well appointed. The hotel being located above the city, we had a view on the Mount Fuji from our room! Service is well above average, as expected in a Westin. I recommend the hotel to travelers not afraid of walking! any party travelling with children, or elderly, should maybe pick a more central location.

My husband and I stayed at the Westin Tokyo for four nights in early June. This was our first time to Japan and we were not disappointed with the accomodations. From the minute we walked into the hotel, we were greeted enthusiastically. We were assisted with every request we had whether it be needing directions to a certain location in town or getting a restaurant recommendation. The concierege was pleasant and helpful. I was a little worried about the location in Tokyo but with how efficient the subways are we found it was just a few minute ride to any location we wanted to see. It was 2 stops to Roppongi Hills and about 5 stops to the fish market (about as far as you need to go in Tokyo). The hotel was classy, elegant and the room had fabulous features. The shower was wonderful, the bathroom was very modern and our bedroom had an area with a couch and chair. There were two options for breakfast-a buffet on the 1st floor which was excellent and a continental breakfast if you were an SPG preferred guest. Both were very nice for us. It will be a while until I get back to Japan as it's a far trip and there are a lot of places my husband and I want to see, but when I do go back, I will head directly to this hotel

Since years I stay at the Westin Hotel when in Tokyo. Okay, it's expensive and the rooms not furnished according to my taste - but in general it's a very oppulent hotel with good service. Don't miss the breakfast.

I travel to Tokyo a lot on business and as an elite SPG traveller wanted to try the Westin purely to earn points. It is a very classy hotel located in the Yebisu Garden district. The hotel is done up in that Japanese styled European elegance that must have been popular during the bubble. Service is impeccable and the hotel has recently added a Westin workout facility that's top notch. Rooms are nice, typical of what you'd expect for a Westin, and decent size. Bathrooms are marble/granite in construction and nice seperate stall shower and tub. And of course the room features an exciting high tech Japanese toilet. The hotel features an executive lounge with cocktails in the evening and breakfast in the morning for frequent guests. Cocktails are generous with full bar and nice selection of appetizers. The breakfast is also generous and filled with amusing options such as green salad (for breakfast?). The Westin staff has learned a bit about western tastes since I was last at the property and are now serving crispy bacon alongside the limp traditional offering. The Yebisu Garden complex provides a lot of dining options (so you're not limited to the $150 "sushi sampler" on the room service menu) as well as shopping and international ATM at a post office branch. I ate at a traditional tonkatsu location (Japanese fried pork that tastes a bit like weiner schnitzel) and at a yakiniku (Japanese style Korean BBQ) restaurant, but the options were varied and offered options in a variety of price ranges. So...what's not to like? Unfortunately the one major drawback to the Westin is its location. The Ebisu subway station is a 10-15 minute walk from the hotel through the Yebisu Garden complex, and Ebisu is not necessarily close to traditional Tokyo business districts. Check into this consideration when booking your stay as at the end of a long business day or sightseeing venture this could be a drawback.

Our stay at the Westin was uneventful and completely stress free. My spouse & I were arriving in Tokyo on separate flights landing in separate airpots and we were anxious about getting to the hotel in the middle of the night. But there was no need for us to worry, upon arrival at the hotel doors, our luggage was whisked away, check-in was fast and friendly and we are in our room in no time. Our room was on the top floor (21st) and we had panoramic view of Tokyo. The room itself was western-styled and bigger than a standard Japanese hotel room. The bathroom was elegant without being ostentatious. And as expected, everything in the room was clean and in-order. Service was top-class. Our calls to the service express office were promptly answered and the required service we wanted met. The business centre staff went out of their way and lent us their office computer to check emails when all the terminals were being used by other guests. The consierge was also very helpful in providing maps, timetables and other information. The location of the hotel is less hectic than say Shinjuku or Shibuya, but the with the train & subway station less than a 10 minute walk away one can easily travel to other parts of the city. The area around the hotel also has a lot of interesting places to see, the Ebisu Garden Place is across the street, restaurants abound and there are a number of "hip" places/shops like the Tokyo store of Maison Martin Margiela.