We booked the Westin with our Starwood points due to a 24-hour layover. We took the 748 from the airport and were at our hotel within 20 minutes. The bus literally drops you off within a 5 minute walk. The location is perfect- couldn't have asked for anything closer. The college is down the street and across. You could walk to the brewery, which is about 30 minutes. The staff was great and went out of their way to assist us with locations and maps. Our room was located on the first floor and overlooked the atrium. The room was spacious, very comfortable and very quiet. I enjoyed tea in the atrium which was very pleasant. We really didn't have a chance to spend too much time at the hotel but would definitely come back here again. There were several restaurants in the area all pretty affordable- depending on what you're looking for.

I agree with most of the other reviewers - this is a very nice hotel. It's in a great location if you want to be near the Temple Bar area, Trinity College (with the Book of Kells - underwhelming) and the bottom of Grafton Street shopping. Rooms are standard high quality Westin - Heavenly beds, nice furnishings, etc. A couple things to note: 1. There are NO clocks in the rooms, aside from one built into the TV which turns off when you turn the TV off. So bring your travel alarm clock! 2. The showers are small. I was in two different types of rooms - a "Deluxe twin" which is an upgrade from standard with much more room, and a King room. Rooms vary greatly in size, even within the same category, but every room I saw had the same small shower. I'm a big guy, and it was okay, but most definitely not roomy. 3. If you're used to having an ice machine on every floor - there isn't one. But you can easily call room service and they'll gladly bring you one. I have to say as well that the service in the hotel was outstanding. Every person I had contact with addressed me by name, was very professional and very friendly. Recommended!

Clean, comfortable, luxurious hotel - no problem if you arrive by taxi or on foot. Try arriving by car and it is a nightmare. Firstly you can't get parked. The road is very busy and there is a taxi rank just outside the hotel entrance. Double park if you dare or even try the footpath. Porters no where to be seen so carry in your own luggage. Park your car in an independent car park as the hotel's small car park is full. Retrieve your car in the morning and take about 20 minutes getting back to the hotel for your luggage through Dublin traffic and the notorious one way system. On check out, be charged E10 for an adaptor which you never ordered and which you didn't even know was in your room. Run up to your bedroom, locate adaptor, and bring to reception to have the E10 charge refunded. Check your bill and find there is a donation for charity. Have this refunded too, if you are bold enough to ask. Starwood's interest in UNICEF is wonderful so why not take the donation out of shareholder profits rather than from the customer? There must be better ways to run a luxury hotel than this.

We spent three nights at the Westin Dublin 6/11-6/15. We booked a jr. suite at the rate of $400 Euro plus tax per night. The hotel is located near sites, shopping and the tram. The location was perfect for our quick trip. Unfortunately, the location isn't enough for us to return. Service was slow to poor (room rate included bed and breakfast), rooms were tired and dirty. The furniture was filthy...the table still had drink rings from previous guests. The carpet hasn't been deep cleaned in years. The coveted atrium view was dark and claustrophobic. The bedroom had no windows. The bathroom was spacious with a soaking tub, stand alone marble shower and one sink however no outlet for a hair dryer so we had to use the small desk in the living area. There was a large closet and safe that easily fit two laptops and other personal items. The in room glassware had lipstick from previous guests and was downright unsanitary. On our first morning, we attempted to order breakfast and were told only one breakfast was allowed for two people. It took three calls from management to resolve the issue. Breakfast arrived almost an hour and half later and was missing various items such as juice, toast and had the most horrible smoked fish I have ever seen or smelled. Breakfast on the following mornings was slightly better but still had one or two items missing. On both evenings we ordered late room service only to be told the kitchen was closed (before the cut off time noted in the in room dining literature). Service at the Mint bar was terrible....there was a complete lack of customer service. On both occasions, we waited more than 30 minutes to be acknowledged and another 30 minutes for drinks to arrive. We find it hard to believe that this is one of the best in Dublin. It is certainly not 4 or 5 star rather a standard 3 star Westin with 4/5 star prices. Starwood management needs to review this property and bring service and amenities up to that of other Westin properties worldwide. If we return, we will choose another hotel.