Reviews are ordered by language and date with a maximum of 25 reviews.
Great Place
| Average rating: |
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4.3 |
Guest name: philhusker, iowa
Guest type: Honeymoon
stayed in Jun 2008
This hotel was perfect for our visit. Our first visit to Hawaii and this was the perfect location. Close to the beach, eating and shopping. The staff was super and very helpful.
Rooms were clean, some wear, it is an older hotel, but the price was right for the location.
Would stay here again, when we return.
My ratings for this hotel are:
5.0 Check in / front desk
3.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Caution staying here!!!!
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2.2 |
Guest name: gonzo573, California
I have stayed at many various types of accomidations this is one of the worst. First off the room smelled of urine, contained old furniture, and is in need of remodeling. From the time you entered the room the smell of urine/funk hits you. The furniture was very old, no TV in bedroom, and housekeeping did the minimum when it came to cleaning and bed making.
Be cautious when using Resortquest Monarch's parking lot. Resortquest states the parking lot is privately maintained by ProPark Parking Management. Propark charges $12 for 24 hours of parking. If you forget to pay the $12 for another 24 hours and place it on the dash beware. We inadvertently forgot to place the newly purchased parking stub on the dash to replace the expired one and our rental car was towed. No warning! After paying $220 towing fee and the $35 cab ride I was obviously fuming mad! The parking stub on our dash was only expired for slightly less than 24 hours and the car was towed. I talked to a ProPark supervisor who told me there was nothing they could do.
After my wallet was $255 lighter and getting my rental car back, I was left with a makeshift parking ticket from ProPark which specifies that they can give warnings. The only warning I received was a 1 1/2 hour warning! They are taking advantage of tourist to Honolulu.
I also talked to one of the hotel workers and was informed they are aware of the problem. This hotel needs to step up and advise their patrons of the issue as well as have a system where they notify the customers. Most hotels ask what type of car/license plate number just in case there is a problem. That way if there is an issue with a patron's vehicle they could be notified and not get zapped for $220!!! Resortquest needs to do more make a tourist visit more appealing.
Never will I ever stay at another ResortQuest again. I would advise you to think twice if you are thinking of staying here.
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Business service
2.0 Service
2.0 Rooms
3.0 Location
1.0 Cleanliness
Roach Motel
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1.7 |
Guest name: onewton, Texas
Guest type: Older travelers
stayed in Jun 2008
Huge cockroach on first night. I've never seen one so big -- over an inch long. Apparently, this is not unusual. For the price, one would expect a room that is pest-free.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Value
1.0 Service
1.0 Rooms
3.0 Location
1.0 Cleanliness
WOW AWESOME for us fam of 5
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4.2 |
Guest name: juliebKapolei, Kapolei, Hawaii
We had an awesome time with our young kids at this great hotel/condo. From our lanai, we could see the ocean to our right, and the majestic mountains to the left. It is super convenient and within minutes you are right on the beach. It's close to the Waikiki action- our kids loved everything!
Great kitchen, bed, sofa bed, shower, and employees. We especially want to thank Ms. Agnes Portin who helped arranged our stay. She very polite, helpful, and easy to work with. Thanks for an memorable vacation - we will be back!
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
4.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Couldnt be happier wth this hotel.
Guest name: TLS72, Sydney Australia
I have stayed at several hotels in Waikiki but this is definitely the best. We had a one bedroom apartment with oceanview on the 12th floor. The room was spacious and very clean with kitchen and large balcony and a great selection of cable stations on the television. There is a rooftop pool which has great view of Waikiki Beach and the mountains etc. The hotel also has a self service laundry which was useful for a 10 day stay.
The staff are friendly and helpful and there is a small shop in the lobby for snacks, drinks etc.
I think this hotel is in a great location and is good value for money and is in close proximity to the beach, restaurants, gym etc.
I will definitely stay here again.