Note that this is a top review, but it's not for a 5 star property. This hotel is not a modern luxury hotel with all contemporary amenities. E.g. there is no gym, no elevators (3 storey only), no AC (not needed), etc. But you get a very workable comfortable hotel which has more charm than anything else i have been at. In fact, the town of Dalat is OK, maybe even a bit disappointing (my private tour guide was at a loss as to what he should show me after 2 1/2 hours) but this hotel alone is worth the trip. It is a total throw back to French provincial Vietnam in the 1920s (not a bad time to be thrown back to!) Contemporary furniture, bath fixtures, creaky wood floors, locks with regular keys, fresh flowers in the rooms etc. Technology has been updated (Wifi) but hidden so as to not intrude on the experience. Dinner at the restaurant - the french one - is a celebration with tuxedoed waiters, candle lights, live piano and great food. The staff is not perfect, English is sometimes broken, but they make up for it with charm and attitude. They really are glad to be there. Compared to other properties of the caliber, even in VN, this is inexpensive. 3 course dinner in the Vietnamese bistro with beer came to US$12.50. The French restaurant was about $40 per person.

Fantastic location with beautiful very big gardens, stunning views overlooking the lake.Wonderful old buiding with lots of antiques and period bedrooms.Bedrooms a little small and dark.Hotel rather souless.Easy walking distance to town,market and lots of resteraunts.Great advantage is this location is quiet.Apart from the nearby Novotel other hotels are situated in very noisy streets.A/C is not needed or available in Dalat so usually windows have to be left open.It is worth a couple of days visit but no more.

We stayed for a long weekend in the Palace. Staff goes all the way to please you and are very pro-active (a.o. our luggage did not arrive and they were very helpful). We missed a small shop with amenities, clothes etc, but as not everybody's clothes will go missing, this might not be anybody's wish. Rooms are a bit small, but the bathroom is spacious. I concur with one of the other reviewers that the old fashioned bathtub might be nice, however, a handheld shower is a nuisance. Try the food in the Rabelais restaurant, slightly fusion, but primarily French, certainly worth a Michelin star. The Café de la Poste could do better, but seems the place to go for the local middle class. The bar is a bit of a grotto, that misses atmosphere and clients. WiFi is available, but one needs to find the right corners. Great terrace and break-fast, and indulge in the high-teas. A real treat, such a hotel.

We had a bumpy start to our stay at the Dalat Palace in May, but nothing could overshadow the magnificence of this grand hotel! We had booked 3 nights and really, were only visiting Dalat to stay here. So we were devastated when, on arrival, we were told they had overbooked, and that we'd have to stay at the Novotel for the first night. They did upgrade our room at the Novotel, however this hotel was well below the standards we were looking for. But the next morning we were swiftly transferred to our magnificent Dalat Palace suite, and all was forgiven! It was the most opulent room we've ever seen - full of character and old-world charm thanks to the little touches, like genuine antique furniture, chandeliers, oil paintings, a claw-footed bath tub and a canopied bed. Our suite was enormous, on the top floor and had a magnificent view over the lake and gardens form the balcony. Didn't eat dinner on-site but indulged in high tea, which was magnificent. Take the time to stroll around the hotel and take in all the nooks and crannies - it is a truly magnificent property. Agree with other reviewers' comments about the hand-held showers - nice to look at, but a pain to use. However hotel staff told us that the property is about to undergo room renovations, which include brand new showers. If you're a golf nut, I recommend a game at the Dalat Palace Course. Spectacular scenery and a great course, plus hotel guests get a big green fee discount. Had a lovely massage in the hotel's new spa, where the staff were just lovely. However it was very expensive, the facilities weren't great and the CD player skipped, stopped and jumped all through the treatment (making it a bit hard to drift off and relax!). Our only major complaint (apart from the double-booking) would be that I arrived back to the room one day to find 5 housekeeping staff sitting around in our lounge area laughing, chatting and eating the leftover fruit on our coffee table! Certainly didn't expect that from staff in such a high-end hotel and it made me feel incredibly uncomfortable. Over all this was a gorgeosu place to stay, and by far one of the most incredible heritage hotels I've ever seen. If you visit Dalat, you MUST spend a night here!