Reviews are ordered by language and date with a maximum of 25 reviews.
The Staff Destroyed the Reputation of Sofitel
| Average rating: |
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3.0 |
Guest name: Bluessette, Jakarta
The location is great - just a throwing stone from Piazzale di Roma and walking distance from Train Station.
The room is nice....
The problem is the attitude of the staff !
The frontliners were bit arrogant, no smile and just like a robot.
My ratings for this hotel are:
1.0 Check in / front desk
4.0 Value
1.0 Service
3.0 Rooms
5.0 Location
4.0 Cleanliness
If you can You MUST stay here
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4.5 |
Guest name: SooperTrooper, Sydney
Stayed here for two nights. Absolutely wonderful Hotel. From the moment we walked in we were made to feel very very welcome (Complimentary Gifts). Got to our rooms (More complimentary gifts including Teddy Bears on the kids beds) and were greeted with a beautiful view of a quiet canal. Hotel is positioned really well in relation to main car parks in Venice and very easy walk to the Grand canal and all thats around there. Would have been nice if they could have accomodated us all in one room (2 Adults 2 Children) but they couldn't. Recommend Highly if you want to splurge a little.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
A quiet haven
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4.8 |
Guest name: bettygillian, Ontario
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
Calme et luxe à Venise
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4.6 |
Guest name: Tlse, Toulouse, France
Guest type: Older travelers
stayed in Feb 2008
Nous rentrons d'un week end de 3 jours au Sofitel Venise, nous avions une chambre supérieure avec vue sur le canal. Chambre confortable, style vénisien, trés propre, beaucoup de produits d'accueil (pantoufles, peignoirs, produits Roger Cavailles, eau d'Hermes, set de toilette: brosse a dent, dentifrice, peigne...) tout était pensé dans les moindres détails. Nous avions la chambre 525 avec une grande terrasse, vue 180°C avec petit salon de jardin en teck. Seul le 5éme étage vue canal propose ces chambres. Surtout demander une chambre vue canal car l'arriére de l'hotel donne sur un passage piéton. Hôtel situé juste à côté de la place Roma (arrivée des bus) quartier calme et pratique pour l'arrivée et le départ. Un peu loin du la place San Marco mais quartier intimiste. 10 mn à pied du Pont Rialto et 20 mn de la place San Marco. Accés vaporetto à côté de l'hôtel. Restaurant trés cher (peu de client). Petit déjeuner à 25 € en chambre ou au restaurant, cela est un cher pour la qualité des produits, nous sommes en Italie et ils ne sont pas les spécialistes des viennoiseries! cependant en hiver pas de bar à proximité de l'établissement pour prendre le pdj. Petit restaurant en face de l'hôtel sympa et bon. Hôtel a conseiller pour un séjour en amoureux dans un quartier typique et calme. Personnel souriant et disponible. Bonne prestation.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
4.0 Value
5.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
ABSOLUTELY WONDERFUL
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4.9 |
Guest name: FranklinsFresno, Fresno, CA
Guest type: Honeymoon
stayed in Nov 2007
WOW-This hotel really layed it out for my 50th birthday. They upgraded our room to a room with a view and a balcony towards the front of the hotel. We took the water taxi there from the airport just to see how it was. I can't explain how much fun it was just have a boat pull up to your hotel. Excellent service in everyway. The concerige, namley Stephani was just absolutely wonderful and always greeted us going or coming. It was located in a great location. I will upload photos of the room soon. I will never hesitate to stay there again. It was very romantic there just as Italy is. That country feels great and it helps when your comfortable at night. We walked that city more than any other. They have 100's of shops, just one after another. we are going back as soon as we can.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness