My sister and I stayed here for a weekend last November. The first thing I thought when I walked into the hotel was that it had charm and character. It is unlike the usual hotel chains in the US, more like a place you'd expect to find in Europe. My sister and I were first assigned to a room on the first floor, which looked like it had not been cleaned yet and smelled a little funny. The bathroom appeared dirty and there were hairs on the pillows in the beds, which obviously did not belong to us as we had just checked in. We went to the front desk and told them about our room. They were apologetic and switched us to a room on the 2nd floor, which was much more nice, cozy, and more importantly, clean, compared to the last one. The hotel is in a great location, just a short walking distance to Union Square and some great shopping. I don't know that I would stay here again, the only problem I encountered was the cleanliness of the first room. Other than that, the stay was perfectly fine, the hotel staff friendly, and the continental breakfast good. Over all, it was a good value for the price, just make sure you get a clean room.

This old "boutique" Hotel was more than we ever expected for the price. The room was clean and well appointed, the Hotel Staff was more than accomodating including keeping our luggage after we checked out so we could enjoy the City for another full day and keeping our car also. They were very polite and helpful with any questions we had. The FREE Breakfast was wonderful in the White Horse as was the Fabulous dinner we had there the night before! We felt like we were back in Paris!! This is a TOP NOTCH Hotel in a wonderful city close to everything and within walking distance to Union square.

We have just completed a two week tour of California and had stayed in nine different hotels / inns / motels. I can honestly say that the Beresford was the worst we had stayed in. Firstly, our room was freezing cold (as was the same with other guests on the same tour - especially the Queen Anne rooms) due to the bathroom window not shutting properly so had a hurricane blowing through making the whole room cold. The windows were glass shutters with a quarter of an inch gap in between each one of the panes. According to the reception staff all the Queen rooms were the same!!! After having spent a night in the room we asked to move as we couldnt cope with the cold. One particular reception staff was quite rude and abrupt whenever we complained about the room. Once we moved to a twin room, a huge difference, the room was lovely and warm. Appart from the problems, the hotel was centrally located and there was a free breakfast every morning. I for one though, would not be returning to the Beresford.

We stayed for 3 nights in early March 2008. On arrival we were given a free upgrade to a suite which included kitchen (with honesty drinks in the fridge), dining area, living room area, 2 double beds and jacuzzi bathroom. It was fantastic. The hotel is victorian but had character. It was very clean and all staff were helpful. We had not expected breakfast so the coffee, pastries and fruit were a great bonus if you wanted to get out quickly. The wine and cheese were also enjoyable if you got back in time. There were 2 computers to use with free internet access (though no printing). The location was excellent, very near Union Square. For the price we paid it was extremely good value for money.