My boyfriend and I have just returned from Mango Bay and we wished we were back there, we loved it so much. There is something seriously wrong with anyone that has anything negative to say about this hotel. Our holiday was absolutely amazing. Arrival: Firstly, when we arrived you are welcomed by efficient friendly staff, offered a rum or fruit punch then taken on a personal tour around the grounds and then up to our ocean front view room. The scenery was amazing and so romantic. Restaurant: Breakfast, lunch, afternoon tea and dinner are all excellent. Service is second to none, wine/drinks are obviously unlimited, your wine glass is never less than half full. Staff are extremely accommodating and attentive as well as pleasant and fun. Bar: Whole array of cocktails again served by fun and friendly staff. All alcohol is proper labels, no locally produced alcohol (except rum!) Beach: Lovely sand and sea. Comfortable sun loungers with umbrellas. A simple 'no thank you' to beach vendors does the trick when they pass by offering their wares. Jet skiis are excellent - see Chris if your interested. Housekeeping: This service is again second to none. Staff in the evening turn down your bed and deliver your pillow chocolates along with collecting your dirty beach towels and providing your fresh ones for the following day. The staff are soo lovely and fun. They always came to our room for a dance to our caribbean music and we had a right laugh - move from the hips maan! Our suggestions/recommendations: We went to Oistins which we would highly recommend however we took the organised hotel transport - leave hotel at 7 and leave Oistins at 10. This was a mistake as Oistins is just kicking off at 10. Bands start and 10 so you miss out if your getting picked up at that time. I would either suggest you take the transport there but get a taxi back. 50-60BDS to get back which is approx ?15-18. I would not recommend this place for kids. We had a childfree holiday and went without our kids and when we were there we did say that it is not a place for children as there is not much for them to do. During the rainy season the mosquitoes are rife. Ensure you have repellent. You can also request that your room is sprayed each evening whilst you are out to dinner. Ensure you visit the 'One Love Bar' on a Sunday night - its just outside the hotel round to the right. There is a Karaoke on, everyone just stands in the street and dances, its hilarious - a real eye opener so its a must! Opt for an ocean front room - it is more expensive but worth every penny. I do know that some of the front and side rooms can get quite noisy. Scuba diving in the pool - I tried this and was glad I did. Phillip was excellent, he really kept me calm and talked me through each step.

As someone who works in the industry, I spent alot of time picking my perfect honeymoon destination and hotel. After speaking to various colleagues we settled on Mango Bay, which came highly recommended and boy were they right. We had booked an oceanfront room, but to our delight and surprise, we were upgraded to 1 of the 2 penthouses, which was out of this world. Huge 4 poster bed, plasma tv's, lounge, massive balcony with a plunge pool. Absolute heaven. Food was sensational and the a la carte menu was different every night. Brand name drinks behind the bar. 2 rareities for an all inclusive. Staff were all friendly, with the exception of 1 or 2 front desk staff who seemed very unapproachable. Restaurant staff were the complete opposite. Pool was perfect, beach much bigger than it looks although the rule of not being able to reserve sunbeds was rarely enforced and quite annoying. Didnt even notice the so called "swamp stench". Spoke to lots of repeat guests, which speaks volumes. Some couples had been going there for 15 years. We wanted a quiet, chilled, relaxing break and Mango Bay fitted the bill. I am used to bigger, chain hotels, but just might go down the small & friendly route, more often in the future and will definitely be re-visiting Mango Bay. 1 word of caution. We went out on the catamaran trip included in the all inclusive package to swim with turtles which was good. So good, we went out and booked another trip through a company in Bridgetown. The 2nd trip was much better, with more knowledgeable crew who told us that lifejackets were compulsory if you wanted to swim with the turtles. This rule or law, was not enforced by the hotel organised cruise.

we booked mango bay for our honeymoon after reading all the reviews on trip advisor. rooms - after being greeted by a straight faced staff member and given our complimentary rum punch we were taken to our rather nice superior room, which was located above the hotel bar area. the room was equipped with flat screen tv, tea and coffee making facilities, bath gel, hair shampoo & conditioner and body lotion. two bath robes are also supplied per room, iron and ironing board and each room also had a safe (complimentry). beach towels are changed daily by the maids and on the whole are in good condition. the bed was two queen sizes pushed together - the gap in the middle didn't particularly cause us any problems. maids did a turn down service every evening putting chocolates on the bed. our room had a partial sea view and a view over the roof of the restaurant/bar. on the balcony are two (nice)plastic/fake cane sun chairs, a table and a wooden clothes airer/dryer. the sun didn't get onto the balcony. the air con worked well and was quiet. On the first two nights of our stay we were awoken by noise, not from the local bars, but from the mango bay bar - the first night at 12:30am and the second night at 1:30 am - the first instance was the blenders used for making the cocktails and the second instance by a large gathering of guests. at breakfast the following morning when asked how we had slept I politely informed them that we were being disturbed. to the credit of the hotel and its managers they arranged for us to be moved to a deluxe room at the end of the first week (couldn't do it any earlier as the hotel was full). although there are no complaints about the superior room (other than the noise) there is a definate difference between superior and deluxe - bigger bathroom deeper tub, better furniture, larger tv, better bed etc.... we were moved away from the hotel bar to over the pool and weren't disturbed once. the air conditioning in the second room broke and flooded the room one afternoon and maintenance were reasonably quick at sorting it. also the toilet started to fail to fill up so we duly reported at 6.45 in the evening expecting it to be sorted by the time we came to bed but at 1am it hadn't been sorted. reception initially said they would sort it in the morning but to be frank this wasn't acceptable and after making them aware maintenance were with us within 10 minutes. If i could afford to upgrade i would go for an ocean front - although over where the entertainment is it does finish by 11pm. be aware though - the standard rooms really are noisy from friday to sunday night - the karioke is not in a bar but occurs on the street right outside the front of the entrances to the standard rooms - don't underestimate it - it really does go on until 2ish in the morning - fine if you can join in and party with the locals but after a long flight might well be the last thing you want to do. restuarant - the hotel does apply a strict dress code for the restaurant in the evening and staff tried to enforce this on our first night even though our luggage hadn't yet arrived. the hot breakfast is only mediocre. the bacon is american style - strip rashers that are cooked to a crisp, flavourless baked beans then sometimes either soggy mushrooms or waffles (or bread coated in sugar) the best bit was nice scrambled eggs. All of this is kept warm inside steel containers over heated water. Probably the best option was to ask one of the chefs (stood at the back of the room over some hotplates) to cook you fried eggs, omlettes (with whatever filling you wanted in it) there was also a supply of fresh fruit, yoghurts, cereals and toast available. for the whole the al a carte menu at lunch was good and for those with smaller apetites sandwiches served with chips (very oily though). the menu was repeated during the week normally for a few consecutuive days at a time. the evening meals were normally good (with a few exceptions but again this is simply down to personal preference). unfortunately the buffet options served several times per week both at lunch and dinner were disappointing with sometimes warm offerings and limited selections (although again my partner would disagree that they were disappointing) - the best of this was the chinese night. service was ok on the whole (but see later comments) only once did staff forget our order. red, white and rose wine was freeflowing and drinkable (when you could get the waiters attention to top you up) and water was also topped up (again when you could get the waiters attention). not all the restaurant staff are full of smiles - some are surley and although polite could do with learning to smile.there is only one small clock for guests to use that is located in the bar which is annoying when sunbathing by the pool and knowing that your time is coming to go for lunch. one tip for future visitors - lunch and dinner times have to be booked and slots fill up quickly. we freqently found ourselves only sitting down for the evening meal at 9:45 pm - great if you had a late lunch but not as clever if you got a 12 noon lunch time sitting. those eating early breakfast (7am) get the best times so you could do with getting up early to ensure a good lunch and evening eating time. the tip? we discovered that you could book the night before just before leaving thus meaning you avoided that early morning wake up. the bar - jonathan and rondell are stars!!! ok - the cocktails are made with syrups rather than fresh produce but the guys serve with a smile and will go out of their way for you. a shame that beer isn't served in pint pots instead its in small glasses which means you need to go to the bar more often and it puts more pressure on the staff so you can expect to wait before being served. unless you ask for named brands you will get local brands. plastic cups are used where you are drinking on the beach or the pool area. there is no waiter service around the pool area or beach area and you are requested not to go in the bar/restaurant area when wet. sunbeds - plentiful but again, if you want to secure a good spot on the beach, the decked area or by the pool you need to be up before 7am as towels were on beds at 6:45 on a regular basis. if there aren't enough then the watersports shed staff (not in uniform and sometimes difficult to identify as staff) will get additionals out plus brollies. the hotel does advertise that towels left on sunbeds for over an hour outside meal times will be removed the policy is not enforced. a large group left towels on sunbeds for approx 3 hours whilst going on a hotel excursion. free hotel trips - worth going on. the bridgetown trip is ok but too long. after being dropped off at 10 am we were ready for home at 11. the glass bottom boat and catamaran trip are excellent (but see notes below). the trips do book up quickly. the biggest (and most disruptive problem) we encountered that for us, let the hotel down? given that it is only a small hotel (which should make it intimate) with only 68 rooms, there were a number of large party bookings. whilst the first two were of six and ten respectively the third was of 25 people. and the hotel was taken over. meal times became even more restricted and when the large group were in for food, we felt like we were second class visitors. service disintigrated, people were left waiting for over 90 minutes for food, sunbeds became hard to obtain and where you could get the watersports guys to get the additional beds out there was no where left to put them, free trips were cut short, overbooked or in one instance restricted to other guests and even cancelled to make way for the large group ,when the group were in the bar there was no where left for other guests to sit. during our two week stay the decking area was out of bounds from about 2pm in the afternoon (twice for weddings and the third time was for the extra large group - the weddings were nice to see though and were only short in time and the hotel, in their defence, did put extra staff and a second bar just for this party) but it did disrupt other guests. we felt like we were outsiders and our holiday was disrupted which given the cost of the holiday should not have happened. in the end we left the hotel bar one evening to go outside the complex to have a peaceful evening where we could get served and sit down. when other guests raised this with management they were informed that it was the last night the group was being accomodated in this large number and that separate bookings for meals etc would happen from the next day. on our last day the group were still eating in large numbers affecting everyone else. The affect on service, other guests and staff morale that the large group was having was the subject of much discussion between other guests. would we visit again? only if we could be reassured that the hotel could give a reassurance that there were no large groups booked in or that the could better manage or were better equipped to ensure that couples were not penalised by the presence of large groups.

We just returned from Mango Bay and had an absolute blast! Twelve of us traveled from Augusta, GA on June 21st and stayed until June 28th. This was our sixth trip to the Caribbean and without a doubt the best. The staff was incredible! I have never seen an entire staff bend over backwards to make sure our stay was a memoriable one. We had one ocean front room and five one bedroom apartments. I upgraded to these rooms before our arrival because I don't expect a hotel to upgrade you for free. Only two of the one bedroom apartments are owned by Mango Bay, according to the manager, but they were wonderful. I stayed in the ocean front and loved it. We have stayed at Ritz Carlton's in Montego Bay and San Juan. The rooms at the RC are nicer but Mango Bay is close. The pool is nice with ample floats, chairs, and a volleyball net. Only one of our party used the spa but she loved it. She stated that it was the best peticure she had ever received. The bar was great. Chelton, Jonathan, Andre, and the rest were all super. It was so much fun watching them "make up" drinks for the regulars at the bar. The bartenders knew when it was time for another before you did! The restaurant was incredible. This was,by far, the best food we have ever had at an all inclusive. The breakfast was a buffett but you could have eggs prepared any way you preferred. The lunch was only buffett once or twice, great both ways. Dinner was off the charts! There was much variety every single night. Even on our last night the chef topped himself. Our sons caught a Kingfish in front of the hotel. I asked the chef if he could prepare the fish and he happily agreed. We gave him the fish, around 35 pounds, at 6:00 PM and he had it ready at 8:30 PM. It was great. The nightly entertainment was the only disappointment we had. We were hoping for a little more "Caribbean style" music but we got a lot of slower music instead. In closing, this was the best resort we've experienced to date. Not only is the staff great but the other guests were truly fun to vacation with. If you chose the Mango Bay you can't go wrong!