Reviews are ordered by language and date with a maximum of 25 reviews.
OK hotel, with good sized rooms but food & Spa lets it down
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3.9 |
Guest name: GingerTraveller, London
I stayed at the KunTai on business and thought my room was really good; very spacious and clean with all mod cons. The things that didn't really impress me though were the food which was really quite mixed i.e. some things were delicious and others inedible and the Spa where I got an awful massage that left me quite uncomfortably sore for a few days. The hotel is really well located though for most things so as long as you avoid the Spa and eat out where possible it probably is not a dreadful choice for visiting Beijing. It is worth noting it isn't remotely 'authentic' though (just like any western chain hotel really) so if you were on holiday and wanted something a bit more 'Chinese' I wouldn't recommend it.
My ratings for this hotel are:
3.0 Check in / front desk
5.0 Business service
3.0 Value
3.0 Service
5.0 Rooms
3.0 Location
5.0 Cleanliness
Better than Beijing Holiday Inns
Guest name: Peter_Smallhill, Pasadena CA
This review is based on 5 or 6 stays at this hotel.
Fine, polished (literally) lobby. Check in service is slow, writing details down manually.
The best aspect of this hotel is the rooms, which are very comfortable including high quality bedding, good climate control, and fine bathrooms with excellent showers, baths and soft towels.
The rooms are not completely soundproofed so if you're noise sensitive, ask for a quieter room, perhaps on a higher floor. There is some street noise outside from traffic.
The coffee shop buffet at breakfast is very good (except for the coffee: so-so), but I recommend going out rather than eating the dinner buffet which is mediocre.
As is usual in China, the hotel only distributes poor quality state run newspapers, but you can get real news via fast free internet connection in every room.
The hotel is 15 mins. walk or 5 mins. taxi ride from Sanlitun, an evening entertainment area with a series of bars featuring live bands, some from the Philippines.
All in all, this is a reasonable and comfortable hotel for a short stay in Beijing, and better than some of the branded chains.
Five star room, three star service, two star food
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3.0 |
Guest name: LSydell, San Francisco, CA
Guest type: Young single
stayed in May 2008
This is a nice new modern hotel and the rooms are really comfortable and nice. However, they food is dreadful. I ordered a chicken dish for room service and they brought up something that was 3/4 hot peppers and 1/4 tiny chicken pieces wrapped around bones. I've eaten plenty of Chinese food so my problems weren't cultural. When I complained I was told that I just didn't like Chinese food. I asked for something else and they brought it up. But, they expected me to pay for the bad chicken dish. I complained that I shouldn't have to pay. The women said she would check with her manager. She called a little while later to say that "just this time" they would make an exception and I wouldn't have to pay. I was made to feel as if I was some crazy westerner. This is not what one expects in a five star hotel.
The Internet connection here is also extraordinarily slow. I need a fast connection for work so I had to go to a nearby Internet cafe.
If they could bring the service and the food up to the standards of the rooms this would be a nice hotel. For now, I say stay at the nearby Sheraton.
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Business service
2.0 Value
1.0 Service
5.0 Rooms
5.0 Cleanliness
The need to improve
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2.7 |
Guest name: beerfreind, Mongolia
Guest type: Honeymoon
stayed in Feb 2008
I have stayed there a number of times but the latest left me very disappointed. The aircon only blew hot air and the room was stifling when the aircon was on. Asked on 4-yes 4-occasions for a repair and each time all they did was turn it off.
Also my wife is asian and as her surname is not the same as mine reception were very rude and my wife made the comment she felt she was treated like a common streetwalker. The breakfast has gone downhill in the last three months. I have been a guest there three times over this period and the food in the hot buffet has gone cold if you get there after 9.30. All in all a very disappointing visit and wont return.
My ratings for this hotel are:
2.0 Check in / front desk
3.0 Business service
3.0 Value
2.0 Service
1.0 Rooms
4.0 Location
4.0 Cleanliness
Good
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3.6 |
Guest name: Xman_7, New Jersey
Guest type: Young single
stayed in Jan 2008
Stayed here 11 days on business.
The basics here are very good: very spacious room, clean, comfortable bed, and excellent soundproofing between rooms. The bathroom was large and excellent, finished entirely in marble.
The pool is very nice, but be sure to bring a bathing cap (you can buy one there, but it is very overpriced).
Within a few minutes' walk are numerous restaurants, several ATMs (plus one in the lobby), a large supermarket, a Starbucks, and a clothing bazaar. The Forbidden City area is about 10 minutes West by taxi (or about 45 minutes by foot).
One serious problem: the (free, wired) internet connection worked OK for Chinese sites, but varied from slow to useless for US sites. The problem appears to be with the hotel's choice of ISP, as I had no such problems from the office building across the street. There is a internet cafe one block east (I did not try it).
Quibbles: most of the furniture seems to have been designed for a much smaller room. Given the size of the room, a larger desk/work area would have been appreciated. The electrical outlets are too few and too artfully hidden. My room was too hot, and the thermostat temperature setting and heat/cool switch don't do anything -- only on/off actually does what it says. You can open the window, but with Beijing pollution that isn't ideal. The plumbing fixtures look nice, but are not of the highest quality -- I had to request maintenance on them several times.
My ratings for this hotel are:
4.0 Check in / front desk
1.0 Business service
3.0 Value
4.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness