We stayed at the Abba Queen's Gate based on the recommendation of a travel agent. We were happy with the overall experience. We stayed in a Quad room, which worked well for myself, my husband and our 2 teenagers. The location could have been a bit more convenient, but it was a beautiful, quiet neighborhood. We had to walk at least a few blocks to get to just about anything - a few restaurants and the tube included. Breakfast, which was included, was very good.

Our family, 2 adults and 2 children 16 and 13 stayed at the abba queensgate for 5 nights during the school february hols. Good location in Kensington right next to the national history museum. Fifteen minutes walk from Gloucester Rd tube station - very good selection of shops around the station - excellent for breakfast. My only gripe about the hotel is the fifteen pound charge for breakfast - not really worth it. Our room was a quad, good comfy beds - minibar, safe ( ?2 per day ) - excellent selection of toiletries and lovely towels. Overall a fab stay, would stay here again.

Booked a room at Abba Queen's Gate hotel for the weekend, quite pleased with how it looked on their website & photographs of the rooms. I understand they use images of their best rooms only, but it being a 4 * hotel, I thought that you might actually get something in that style. Their regular rates for a standard room is ?175 / night... The check-in staff was not overly friendly, but not unfriendly either - the place looks great from the outside and is in a really good location, so didn't think much of the customer service bit. We were really looking forward to a lovely weekend at a 'fancy hotel' - I had planned to do some reading in the 'light and airy' room they showed on the website. Got up to the room on the 3rd floor - and it was a shoebox with a tiny window quite high up. Overlooking a roof and some drains. The nets were all ripped and had holes in them, which is ok for say a 2* hotel - and the room in general looked a bit shabby (some fresh paint perhaps? bed base without rips in the fabric? sorry if this sound whiney, but you kind of expect a tiiiny bit more for the star rating that they supposedly have!). It had a massive radiator about 10cm from the bed, steaming hot, and the room was so dark, gloomy and claustrophobic that the 'relaxing' weekend that we had been looking forward to... well don't want to be dramatic and say it was ruined, because it wasn't, but didn't spend any more time than absolutely necessary in the room! I know London isn't exactly known for their good hotels, but like I said, we thought the star rating actually meant something. I would definately not stay at this place again - and the room rate is obviously a complete rip-off! It's more functional than a relaxing place - probably great if you are just travelling through London and just need a place to crash, but then why not get a 3 * hotel and pay less for the same 'luxuries'?

Hy I went to the Abba Hotel for one night on feb,6 in a Tripple room with my daugther and my soon, both adult teenager. The room was as expected with 3 beds, clean and big. Bathroom with all what we need and all was working , very clean , hot water . Breakfast with some flavour of spain, very large buffet top quality, and fresh fruit and fresh meal. Everything for starting a good day. Can be booked without problem. And team helpfull, and cool. Payment done by voucher. No issue. Advice take the tube until "Gloucester Road " better as Kesingston. Marcel , From Switzerland

Our family of 6 stayed here in summer 06 for 2 nights during a weekend trip to London. We stayed shortly before or just as the hotel was changing names. We had two triple rooms with no A/C but fans were provided. We had no issues with our rooms as they were large and comfy (enough). Breakfast was extra and was pricey. We arrived at breakfast about 10 minutes after start time yet most things were not yet laid out for the guests. It seemed quite disorganized. Checkout was slow and the staff had trouble figuring out how to run our credit card (or something). I think we also paid for bag storage (per bag fee) which would have been complimentary in other similarly priced hotels. Not the best...next time we stayed at the Langham which was awesome!