A really, really nice place to stay in a great location in HK (with the exception of the short but VERY steep hill up to it!!) Staff were warm, helpful and friendly and hotel was impeccably clean. Our room was booked as a standard twin but we ended up with a reception room, 2 tv's, 2 bathrooms and a whole lot of space. Beds were clean and super-comfy, bathroom was spotless. All the major Kowloon attractions are within walking distance, so much shopping, a great place to stay and very reasonably priced.

Stayed at this Hotel early June 08. No complaints about the service, location, or condition of the Hotel; although, the room I was given was a bit 'oldish' but tolerable (depends on how much you pay I guess as to what sort of room you get...). Would stay at this hotel again.

We booked this hotel after reading all the positive reviews and we were not disappointed. The hotel was excellent. Yes, the hotel is located on a steep hill, but its only a couple of minutes walk up the hill from the bottom. If you don't want to walk up the hill, take a left at the bottom and you will see the entrance to the hotel carpark. Go in and get the lift up! When you arrive in Hong Kong its definitely worth getting the Airport Express train - only 19 minutes to Kowloon and then you can get the Airport Express bus (K5) for free. This stops at the bottom of the hill, outside Empire Hotel on Kimberley Road. Also, if you're going back to the airport by the Airport Express train, you can use the Airline check in facilities at Kowloon station on your day of departure - so you'll be luggage free to enjoy your last day in HK and then get to the Departure Gate about 45mins-1 hour before departure. Its only HK$160 return, so well worth it. Check-in was a breeze and the staff were friendly and helpful. Rooms were clean, and not too small. Usual size for Hong Kong I suppose. Bathroom was small but clean and nice shower. It was always well stocked with shampoo, soap & shower caps. There were also a stocked fridge and kettle, with complimentary tea & coffe. We didn't find the beds hard at all, they were very comfortable. Housekeeping staff were excellent and whenever we requested anything (like extra hangers for our clothes) the lady brought these within 5 minutes! She was always happy and smiling whenever she saw us and our room was always very neat and clean. She definitely worked hard and it was a pleasure to tip her at the end of our stay. The hotel is in a perfect location - loads of restaurants nearby and easy access to Nathan Road. If you're thinking of going to Ocean Park and the cable car to the Big Budha, make sure you keep the tickets as on presentation of these (i.e Ocean park), you will get 10% off the other (Cable car ride). We booked through Wired Destinations.com and paid ?757 for a 9 night stay for a triple room, which was cheaper than the hotel website. But on checkout noticed guests who booked directly were only charged HK$640 for a twin room (approx ?42 pn). So its worth shopping around! All in all a very good stay and would definitely stay at this hotel again

We found the best deal for this hotel and booked the room on their web site. I was impressed with their quick and thorough email responses to the few questions that I had regarding my upcoming trip. They advised me about the airport shuttle that I assumed took me directly to the hotel but upon reading other recent reviews (after my trip) I see that it can’t make it up that all important hill. So, I guess it’s just as well that my husband and I missed the shuttle. You see it stops at midnight and our 9:30 pm airport arrival time was delayed until about 12:15 am. We then took the airport train to Kowloon and a taxi to the hotel from the train station. If you think you might have the same problem be sure to have HK$ since you need that currency for the taxi and most of the airport currency exchange booths are closed by midnight. I don’t know if the hotel’s front desk employee resented being on the graveyard shift, our late arrival, or just had an attitude problem but he was not friendly or overly helpful at all. Or maybe I was just overly sensitive due to no sleep in the prior 24 hours. The day shift staff seemed friendlier. The room was fine. It was clean and a bit roomier than I thought it would be. I don’t have much else to say since we immediately hit the sheets. Upon waking we had the hotel buffet breakfast. It was good and well worth the price. Since we were in transit to a cruise ship in Hong Kong we immediately left the hotel for limited shopping/sightseeing before checkout time at noon. Everything others have said about the hill is true so I won’t add more of the same. But, do take Knutsford Terrace. It gets you to Nathan Rd and you pass a great variety of restaurants that I would have liked to try had I stayed longer. Getting back into the hotel from Knutsford Terrace was no problem for 2 sleep deprived travelers but that hill would have killed us.