Reviews are ordered by language and date with a maximum of 25 reviews.
Worst hotel!
| Average rating: |
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1.2 |
Guest name: True_Montrealer, Montreal
Guest type: Honeymoon
stayed in Oct 2006
This hotel is simply terrible: dirty, poor service, uncomfortable... We were supposed to have a fridge and there was none, therefore we complained at the front desk. He brought a small fridge and when we opened the door it was full of mildew and totally disgusting. Don't go there!!!
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Value
1.0 Service
1.0 Rooms
2.0 Location
1.0 Cleanliness
Avoid this place!
| Average rating: |
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1.5 |
Guest name: member, Syracuse, NY
Where to start? I selected this hotel based on the amenities listed for their rooms.
Room amenities listed included: satellite TV, cable TV, hairdryer, ironing board and iron, microwave, refrigerator, shower/tub, etc.
On my confirmation, it lists it as a double smoking with micro/refrg/clock radio, satellite TV, hair dryer.
Upon entering my room, I was very unhappy to discover that the only things actually in the room as advertised were the hair dryer, TV and clock radio! There weren't even ashtrays in what was supposed to be a smoking room. Upon further checking the room, I noticed garbage in the dresser drawers - soda bottles, cans, paper, etc. The bathroom had NO toilet paper and no tissues either.
I called the front desk to hear that all the other amenities are for specific rooms only. I explained that on MY confirmation, it's listed as being selected. They offered a different room and said it was smoking. It actually had the microwave and refrigerator. But again, no ashtrays, no toilet paper and no tissues. I had to call the front desk and request those items.
The carpeting was dirty and stained. There had been holes in the walls that had been poorly repaired and had never been painted over. The curtains didn't close completely unless pinned, leaving the entire room open to view from the exterior walkway. The airconditioning only worked intermittently and sometimes not at all. The hot water in the bathroom habitually changed temps during a shower.
On the upside, the bed was clean and the linens were in good shape.
Outside of that, this was one of the worst hotels I've ever stayed in.
As far as location, it's close to Wolf Road and various shopping there, so that's a plus.
Overall, you would do much better reserving a hotel elsewhere for the amount you'd pay for a room here.
My ratings for this hotel are:
1.0 Value
2.0 Service
1.0 Rooms
2.0 Cleanliness