Reviews are ordered by language and date with a maximum of 25 reviews.
Poor bathroom amenities
| Average rating: |
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2.9 |
Guest name: estella13, singapore
Citadines XInghai was probably one of the not so fantastic hotel under Ascott Grp. Firstly, their bathroom amenities was miserly (only provided toothbrush, tooth paste, shampoo and soap), there was no hair conditioner, body lotion or a decent comb in sight. The aprtment deco was relatively simple and too squarish and plain for my liking. The only plus point is the sofabed in the living room which I think other hotels do not have. Overall, if you are on a business trip and only need a place to slp at night, this hotel should do just fine. The morning buffet breakfast has only a few dishes but enough to keeep me full.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Business service
3.0 Value
3.0 Service
2.0 Rooms
4.0 Location
4.0 Cleanliness
Reasonable price service apartment
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2.4 |
Guest name: Xiao_Ben, Malaysia
Guest type: Young single
stayed in Jan 2008
Stayed at Citadines Suzhou Xinghai for 6 days. The room or so called service apartment is quite plain (something like a 1 bedroom HDB flat in Singapore) but it come with LCD TV, Hi-Fi System and there is also a small kitchen with cooking facilities.
Price is very reasonable considering that it’s located in Suzhou Industrial Park-SIP (Renaissance Suzhou is maybe 0.5km away). I paid about RMB 490 net per day (this is a weekly rate). Internet access rate is chargeable at RMB 80 per day but if you stay longer than a week then you can opt for the monthly charges which is RMB 500 per month. The behaviour of these staff reflects badly on a 4 star establishment under the Ascott Group. Other than the service attitude, the only plus point about the hotel is its located in SIP and close proximity to a hyper market Auschan. I would recommend this hotel to those who travel with family but not for young couple (it’s quite bored at night)
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
1.0 Service
2.0 Rooms
3.0 Location
3.0 Cleanliness
Excellent Service / Apartment
Guest name: Citadines, Singapore
At Citadines Suzhou Xinghai the room is nice with LCD TV, Hi-Fi System in the room also have cooking facilities, GOOD